Should I choose 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce or Salesmsg: Text, Call & Automate | Native Salesforce SMS App?

Salesmsg: Text, Call & Automate | Native Salesforce SMS App holds the higher average rating (5.0★ vs 4.9★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce or Salesmsg: Text, Call & Automate | Native Salesforce SMS App?

Both apps are one-click installs from the Salesforce AppExchange. 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce has the deeper published review base (1,281 vs 2), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Salesforce AppExchange admins?

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce typically suits early-stage and growth-mode teams based on its published review base (1,281 reviews). Salesmsg: Text, Call & Automate | Native Salesforce SMS App typically suits early-stage and growth-mode teams based on its published review base (2 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

Can I migrate data between 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce and Salesmsg: Text, Call & Automate | Native Salesforce SMS App?

Migration support varies by app and category. 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce and Salesmsg: Text, Call & Automate | Native Salesforce SMS App both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Salesmsg: Text, Call & Automate | Native Salesforce SMS App" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

AppRanks

360 SMS App for vs Salesmsg: Text, Call — Salesforce

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce vs Salesmsg

Side-by-side comparison · 24 data points

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce

4.9·1.3kreviews

Salesforce-native 360 SMS app to send and receive SMS, MMS, RCS, text messages, bulk SMS and WhatsApp, Voice, CTI and Telephony. Automate texting, chat, AI chatbots, appointment reminders and drip campaigns with Salesforce Flow to improve response rates.

salesforcepaid

Change

1. Listing metadata

Field-level data

	360 SMS App for Salesforce - Send SMS \| WhatsApp from Salesforce	Salesmsg
Tagline	“Salesforce-native 360 SMS app to send and receive SMS, MMS, RCS, text messages, bulk SMS and WhatsApp, Voice, CTI and Telephony. Automate texting, chat, AI chatbots, appointment reminders and drip campaigns with Salesforce Flow to improve response rates.”254 chars	“Send SMS and make calls from any Salesforce record without switching tools. Two-way texting, built-in calling, Flow automation, and shared team inbox. Works with Lightning and Classic. 14-day free trial.”203 chars
Description	1182 / 2000 chars59% used	1166 / 2000 chars58% used
Screenshots	—	—
Languages	nlenfifrde+11 more	en
Platforms	Salesforce	Salesforce
Developer	360 Degree Cloud Technologies Pvt. Ltd.	SalesMessage, Inc

At a glance

8 metrics · auto-computed

Feature comparison between 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce and Salesmsg: Text, Call & Automate | Native Salesforce SMS App
Metric	360 SMS App for Salesforce - Send SMS \| WhatsApp from Salesforce	Salesmsg: Text, Call & Automate \| Native Salesforce SMS App
Rating	4.9 ★	★ 5.0 ★
Total reviews	★ 1.3k	2
Free plan	—	—
Pricing	paid	paid
Pricing tiers	1 tier	1 tier
Listed features	9	9
Languages	16 supported	1 supported
Listed since	May 2016	Jan 2025

AppRanks verdict

Generated from live data on this page

The call

Salesmsg: Text, Call & Automate | Native Salesforce SMS App edges out 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce on rating (5.0★ vs 4.9★), but the gap is small enough that pricing fit and feature differentiation should drive the decision more than the headline number.

Pricing

Pricing entry tiers: 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce at paid, Salesmsg: Text, Call & Automate | Native Salesforce SMS App at paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.

Review base

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce has the larger user base (1,281 reviews vs 2), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Salesmsg: Text, Call & Automate | Native Salesforce SMS App's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.

Who should pick what

Recommended by size: small/early-stage admins who need fast install and low risk should default to Salesmsg: Text, Call & Automate | Native Salesforce SMS App; mid-market and enterprise admins with specific feature requirements should evaluate both — 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce's 1,281-review base may include the workflow context that matches your specific use case better than Salesmsg: Text, Call & Automate | Native Salesforce SMS App's broader-but-shallower coverage.

How this is generated

This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce audit • Salesmsg: Text, Call & Automate | Native Salesforce SMS App audit

Listed	May 6, 2016	January 27, 2025

Last updated	—	—

3. Features

As listed by each developer

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce

SMS, WhatsApp & Texting in Salesforce ➜ Send & receive SMS, MMS, WhatsApp, Live Chat & Web Chat from Leads, Contacts and Cases ➜ Reach customers with a 98% read rate and ~90-second response ➜ Send your first text message within 2 minutes of installation
Two-Way SMS & Texting via Salesforce Flow ➜ Automate two-way SMS text messaging for lead nurturing via Flow ➜ Trigger Inbound & Outbound SMS, Drip Campaigns and reminders ➜ Connect SMS with Calls, Voicemail, CTI and Telephony across Service Cloud
Built for Every Industry, Compliant ➜ Trusted across Healthcare, Education, Finance and more industries ➜ Compliant text messaging with TCPA, HIPAA and GDPR support ➜ Run SMS and WhatsApp securely across Sales and Service Cloud
AI Chatbots, Live Chat & Conversational AI Messaging ➜ Automate WhatsApp messaging & SMS notifications with Flow ➜ AI chatbot agents & Conversational AI deflect Service Cloud cases ➜ Break language barriers across 15+ channels: SMS, WhatsApp, WeChat
Bulk SMS, MMS & Multichannel WhatsApp Automation ➜ Run bulk SMS, MMS & Bulk Messaging for high-volume campaigns ➜ Send bulk text messages and Mass Text to campaign members via WhatsApp marketing ➜ Scale 1-on-1 SMS and chat across SMS, WhatsApp and WeChat
Native Salesforce SMS App & Flow Components ➜ 360 SMS is a 100% native Salesforce SMS App with seamless SMS integration ➜ Use native SMS components in custom Salesforce Flows ➜ Real-time engagement and text messaging, all in Salesforce
Omnichannel Messaging: WhatsApp Business, Chat & CTI ➜ Message customers on WhatsApp Business, WeChat, KakaoTalk, Viber, Zalo & Line ➜ Personalized text to Live Chat & AI-powered messaging ➜ Unify Chat, SMS & CTI with Omnichannel Conversational Messaging
Free Trial + Free support from USA-Based SMS Experts ➜ Click GET IT NOW to see SMS & WhatsApp live in Salesforce in minutes ➜ Set it up yourself or with our free USA-based SMS experts ➜ No cost, no risk — start texting from Salesforce today
Automated Appointment Reminders, Drip Campaigns & RCS Messaging ➜ Cut no-shows with automated appointment reminders by SMS and WhatsApp ➜ Build drip campaigns for lead nurturing without code ➜ Send every message over SMS, RCS, MMS or CTI from Salesforce

Salesmsg

Two-Way Texting from Any Salesforce Record Send and receive SMS and MMS from Leads, Contacts, Opportunities, Cases, Campaigns, and custom objects. Every message logs to Salesforce Activities automatically, no manual entry, no copy-paste.
Built-In Calling on Your SMS Number Make and receive calls inside Salesforce using the same number you text from, with click-to-call from any record, IVR routing, call recordings, voicemail logging, and AI-generated transcripts all synced automatic
Broadcasts and Campaigns Send personalized mass texts directly from Salesforce list views and Campaigns, and run multi-step drip sequences with automated contact enrollment based on CRM activity, all without leaving Salesforce.
Salesforce Flow Automation Trigger personalized SMS based on record changes, stage moves, or field updates using native Salesforce Flow actions, with options to send as the record owner, apply tags, enroll contacts, and sync data. No code required.
AI Agents Deploy AI agents that respond to inbound messages, qualify leads, answer FAQs, and book meetings around the clock, with response times under 1 minute and an 88% lift in response rate vs. manual follow-up.

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	360 SMS App for Salesforce - Send SMS \| WhatsApp from Salesforce	Salesmsg
sms mms	#2	#8
alerts drip campaigns	#3	#12
drip campaigns	#5	#11
drip	#5	#12
appointment	#29	#84

7. App details

Long-form description · keyword frequency

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce

360 SMS turns Salesforce into a full texting platform. Send your first SMS, MMS or WhatsApp within two minutes of install — text messaging gets a 98% read rate and ~90-second response. What you can do Two-way, 1-on-1 texting on any Salesforce object Bulk SMS and mass texting at scale, even from Reports Automate SMS text messaging with Drip Campaigns and scheduled sends Appointment reminders that cut no-shows Trigger SMS and WhatsApp from Flow or Process Builder AI chatbot, SMS/email alerts, templates and phone verification Multichannel messaging SMS, MMS, CTI telephony, ringless voicemail, plus WhatsApp and WhatsApp Business — two-way global WhatsApp messaging and Live Chat from your website, all inside Salesforce. Natively built on Salesforce A 100% Native Salesforce SMS App across Sales, Service, Community, Marketing Cloud and Pardot, with omnichannel routing. Long/Short Code or bring your own number. Compliance: TCPA, GDPR, HIPAA, with opt-in/opt-out consent. Used across education, recruitment, real estate, healthcare, mortgage and nonprofits. Click GET IT NOW for a free trial — set it up yourself or with our free USA-based Salesforce and SMS consultants.

Top keywords

sms9×5.03%
salesforce6×3.35%
whatsapp5×2.79%
messaging4×2.23%
texting3×1.68%
mms2×1.12%
sms mms2×1.12%
text2×1.12%
text messaging2×1.12%
two-way2×1.12%

Salesmsg

Sales and support teams lose deals when communication lives outside the CRM. Salesmsg fixes that. With Salesmsg embedded inside Salesforce, your reps text, call, and automate follow-ups from the same record they're working in. No tab-switching, no manual logging, no dropped context. Every message and call syncs to the contact timeline instantly. And because Salesmsg is built for how Salesforce teams work, no individual integration is needed. The owner connects all members automatically. What your team can do: • Send 1:1 or broadcast SMS/MMS to leads, contacts, opportunities, or custom objects with merge fields that make bulk feel one-to-one • Click-to-call with auto activity logging, recording, and AI transcripts synced to CRM • Deploy AI agents to handle inbound chats, qualify leads, and route hot prospects to the right rep • Build multi-step SMS automations in Salesforce Flow Builder triggered by stage changes, new leads, or deal stalls • Shared inboxes, canned responses, and scheduling keep reps consistent • Bulk SMS/MMS and ringless voicemail at scale with 98% deliverability • Stay compliant with built-in opt-out management and 10DLC support

Top keywords

leads3×1.71%
salesforce3×1.71%
salesmsg3×1.71%
sms3×1.71%
ai2×1.14%
bulk2×1.14%
call2×1.14%
crm2×1.14%
logging

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce vs Salesmsg

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce

1. Listing metadata

Salesmsg

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. Activity in the last 90 days

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce · 8 changes

Salesmsg · 0 changes

7. App details

Frequently asked

Is 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce or Salesmsg: Text, Call & Automate | Native Salesforce SMS App cheaper?

Which has better reviews, 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce or Salesmsg: Text, Call & Automate | Native Salesforce SMS App?

Should I choose 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce or Salesmsg: Text, Call & Automate | Native Salesforce SMS App?

Which is faster to set up, 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce or Salesmsg: Text, Call & Automate | Native Salesforce SMS App?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Which works better for small vs large Salesforce AppExchange admins?

Can I migrate data between 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce and Salesmsg: Text, Call & Automate | Native Salesforce SMS App?