Is 360 SMS App for Salesforce Messaging - Send SMS | WhatsApp from Salesforce | CTI or SmallBuilder Line items cheaper?

SmallBuilder Line items is the cheaper option — it offers a free plan (freemium). 360 SMS App for Salesforce Messaging - Send SMS | WhatsApp from Salesforce | CTI starts at paid. Both publish their pricing on the Salesforce AppExchange marketplace; AppRanks mirrors what's listed on each refresh cycle.

Which works better for small vs large Salesforce AppExchange stores?

360 SMS App for Salesforce Messaging - Send SMS | WhatsApp from Salesforce | CTI typically suits early-stage and growth-mode stores based on its review-base composition (1,277 reviews). SmallBuilder Line items aligns more with early-stage and growth-mode stores (1 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.

AppRanks

360 SMS App for vs SmallBuilder Line — Salesforce

SmallBuilder Line items vs 360 SMS App for Salesforce Messaging - Send SMS | WhatsApp from Salesforce | CTI

Side-by-side comparison · 24 data points

SmallBuilder Line items

5.0·1reviews

Build your own line item configurator for any object in minutes. • Connect any junctioned objects with a custom line item configurator • CPQ-like features: product options, discounting • Real-time integration of external data/systems • No/low-code

Shopifyfreemium

Change

1. Listing metadata

Field-level data

	360 SMS App for Salesforce Messaging - Send SMS \| WhatsApp from Salesforce \| CTI	SmallBuilder Line items
Tagline	“Salesforce-native 360 SMS app to send and receive bulk SMS campaigns, manage WhatsApp messaging, and Telephony all in one place. Use automated texting and phone calling workflows to save time, improve response rates, and engage customers faster.”245 chars	“Build your own line item configurator for any object in minutes. • Connect any junctioned objects with a custom line item configurator • CPQ-like features: product options, discounting • Real-time integration of external data/systems • No/low-code”248 chars
Description	1162 / 2000 chars58% used	516 / 2000 chars26% used
Screenshots	—	—
Languages	nlenfifrde+11 more	enko
Platforms	Shopify	Shopify
Developer	360 Degree Cloud Technologies Pvt. Ltd.	Windmillsoft

At a glance

9 metrics · auto-computed

Feature comparison between 360 SMS App for Salesforce Messaging - Send SMS | WhatsApp from Salesforce | CTI and SmallBuilder Line items
Metric	360 SMS App for Salesforce Messaging - Send SMS \| WhatsApp from Salesforce \| CTI	SmallBuilder Line items
Rating	4.9 ★	★ 5.0 ★
Total reviews	★ 1.3k	1
Free plan	—	★ Yes
Pricing	paid	freemium
Built for Shopify	—	—
Pricing tiers	1 tier	★ 4 tiers
Listed features	★ 9	6
Languages	16 supported	2 supported
Listed since	May 2016	Feb 2024

AppRanks verdict

Generated from live data on this page

SmallBuilder Line items edges out 360 SMS App for Salesforce Messaging - Send SMS | WhatsApp from Salesforce | CTI on rating (5.0★ vs 4.9★), but the gap is small enough that pricing fit and feature differentiation should drive the decision more than the headline number. On pricing, SmallBuilder Line items offers a free tier (freemium) while 360 SMS App for Salesforce Messaging - Send SMS | WhatsApp from Salesforce | CTI starts at paid. The free option meaningfully reduces evaluation cost, particularly for stores at sub-1K monthly orders where the entry-paid tier can outpace the value delivered. 360 SMS App for Salesforce Messaging - Send SMS | WhatsApp from Salesforce | CTI has the larger user base (1,277 reviews vs 1), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. SmallBuilder Line items's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to SmallBuilder Line items; mid-market and enterprise merchants with specific feature requirements should evaluate both — 360 SMS App for Salesforce Messaging - Send SMS | WhatsApp from Salesforce | CTI's 1,277-review base may include the workflow context that matches your specific use case better than SmallBuilder Line items's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: 360 SMS App for Salesforce Messaging - Send SMS | WhatsApp from Salesforce | CTI audit • SmallBuilder Line items audit

Listed	May 6, 2016	February 13, 2024

Last updated	—	—

3. Features

As listed by each developer

360 SMS App for Salesforce Messaging - Send SMS | WhatsApp from Salesforce | CTI

Texting works with SMS/WhatsApp! 98% Read Rate, 90 seconds Response Time! You know it, your customers want it! Within 2 minutes of the trial install, you can send/receive your first text message/SMS/MMS/WhatsApp/Webchat/CTI. Guaranteed!
Nurture your leads with a first-ever mix of Text Messaging, Voicemail & CTI campaigns. Automatically update responses on SF. Use intelligent Surveys and Follow-ups to increase Customer Engagement. Monitor your communication effectiveness on dashboards.
Built for Every Industry’s Needs 360 SMS is designed to cater to diverse industries, including Healthcare, Education, Finance, and more. Engage customers effortlessly while ensuring HIPAA, GDPR, and other regulatory compliance, all within Salesforce.
AI-powered Message Language Translation Break language barriers across 15+ channels, including WeChat, WhatsApp, and SMS for mass texting. AI agents and AI chatbots auto-detect preferred language and deliver sales messages.
Multichannel Messaging Take text messaging to the next level with 360 SMS using AI. Leverage multichannel mass texting and chat across SMS, WhatsApp, and WeChat - right from Salesforce. Boost outreach, streamline engagement and sales conversions!
Natively Built on Salesforce 360 SMS, a natively built text messaging app, ensures seamless integration and unmatched performance. Leverage a unified platform to simplify text messaging, enhance workflows and drive customer engagement—all in Salesforce.
Boost Sales with Widespread Presence Expand your presence over multiple channels in Salesforce like KakaoTalk, Viber, Zalo, Line, and more with advanced integration. From personalized texts to AI-powered messaging, get everything you need to boost sales.
THERE IS A SIGNIFICANT DIFFERENCE IN ARCHITECTURE & DESIGN. Click *GET IT NOW* for a Free Trial. Install now to see the magic of SMS/Texting within Salesforce! Do it yourself or take advantage of our free USA-based Salesforce and SMS consultants.
Free Support Experience seamless text messaging with 360 SMS! Enjoy free support to streamline your text messaging operations, boost customer engagement, and maximize efficiency—all within Salesforce. Simplify communication with free expert assistance.

SmallBuilder Line items

Dynamic Calculation Automate pricing, discounts, and totals dynamically
View Related Data Instantly access consumer prices, dealer margins, and inventory details to make informed decisions
External Data Integration Seamlessly sync with external systems like ERPs and databases, keeping product and pricing data always up-to-date
Subscription Management Manage subscription-based models by dynamically calculating durations and costs
Option Management Configure industry-specific options tailored to your industry needs
Mobile Support Experience seamless configuration capabilities on any devices

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	360 SMS App for Salesforce Messaging - Send SMS \| WhatsApp from Salesforce \| CTI	SmallBuilder Line items
contact	#4	Not ranked
chatbot	#11	Not ranked
signature app	#54	Not ranked

9. App details

Long-form description · keyword frequency

360 SMS App for Salesforce Messaging - Send SMS | WhatsApp from Salesforce | CTI

Texting Experts! Compare us with others, you’ll see the difference! Features: Conversational 1-on-1 Texting | Threaded text messages on any object Link Tracking | Drip Campaigns Scheduled SMS & Event Reminders Bulk SMS/MMS, even from Reports Automated/Triggered SMS/WhatsApp through Process Builder Chatbot | Intelligent Text | Keyword-SMS based Responses SMS & Email Alerts Email Reply to Incoming Texts sends SMS response Dark Hours | Sticky SMS Number | SMS Templates | Text to Donate Verify the Phone Multichannel: SMS | MMS | CTI | Ringless Voicemail WhatsApp:2-way global messaging & WhatsApp Live Chat from website Supports: Omnichannel SMS Routing Sales, Service & Community Cloud | Marketing Cloud/Pardot/Marketo Salesforce1 mobile Long Code/Short Code | Bring Your Own Number (Fixed line, VOIP) / Carrier (Twilio, Nexmo, Ring Central, etc.) Compliance: TCPA, GDPR, HIPAA, etc. | Opt-In/Opt-Out Use Cases: Education, Recruitment, Mortgage, Real Estate, Professional Services, Healthcare, NPO, etc. Lead Capture/Qualification, Automated Reminders, Schedule Meetings, Marketing Campaigns, Case Management Demo: https://360smsapp.com/contact-us/

Top keywords

sms9×5.88%
etc3×1.96%
text3×1.96%
whatsapp3×1.96%
automated2×1.31%
campaigns2×1.31%
cloud2×1.31%
code2×1.31%
email2×1.31%
marketing2×1.31%
mms2×1.31%
number2×1.31%

SmallBuilder Line items

SmallBuilder Line Items allows administrators to easily set up custom line item configurators for any object in Salesforce, in minutes. • Connect any junctioned objects with a custom line item configurator • CPQ-type features like automatic discount and formula calculation, and custom product options • Real-time integration of data from other objects or external systems into your line item display, so your reps can see all relevant information in one place (e.g. inventory numbers from ERP system) • No/low-code

Top keywords

line4×5.19%
custom3×3.90%
item3×3.90%
line item3×3.90%
custom line2×2.60%
custom line item2×2.60%
objects2×2.60%

SmallBuilder Line items vs 360 SMS App for Salesforce Messaging - Send SMS | WhatsApp from Salesforce | CTI

SmallBuilder Line items

1. Listing metadata

360 SMS App for Salesforce Messaging - Send SMS | WhatsApp from Salesforce | CTI

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

7. Activity in the last 90 days

360 SMS App for Salesforce Messaging - Send SMS | WhatsApp from Salesforce | CTI · 5 changes

SmallBuilder Line items · 1 changes

9. App details

Frequently asked

Is 360 SMS App for Salesforce Messaging - Send SMS | WhatsApp from Salesforce | CTI or SmallBuilder Line items cheaper?

Which has better reviews, 360 SMS App for Salesforce Messaging - Send SMS | WhatsApp from Salesforce | CTI or SmallBuilder Line items?

Should I choose 360 SMS App for Salesforce Messaging - Send SMS | WhatsApp from Salesforce | CTI or SmallBuilder Line items?

Which is faster to set up, 360 SMS App for Salesforce Messaging - Send SMS | WhatsApp from Salesforce | CTI or SmallBuilder Line items?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Which works better for small vs large Salesforce AppExchange stores?

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