Is 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce or AppColab Grid cheaper?

AppColab Grid is the cheaper option — it offers a free plan (freemium). 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce starts at paid. Both publish their pricing on the Salesforce AppExchange; AppRanks mirrors what's listed on each refresh cycle.

Which works better for small vs large Salesforce AppExchange admins?

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce typically suits early-stage and growth-mode teams based on its published review base (1,280 reviews). AppColab Grid typically suits early-stage and growth-mode teams based on its published review base (1 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

AppRanks

360 SMS App for vs AppColab Grid — Salesforce

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce vs AppColab Grid

Side-by-side comparison · 24 data points

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce

4.9·1.3kreviews

Salesforce-native 360 SMS app to send and receive SMS, MMS, RCS, text messages, bulk SMS and WhatsApp, Voice, CTI and Telephony. Automate texting, chat, AI chatbots, appointment reminders and drip campaigns with Salesforce Flow to improve response rates.

salesforcepaid

Change

1. Listing metadata

Field-level data

	360 SMS App for Salesforce - Send SMS \| WhatsApp from Salesforce	AppColab Grid
Tagline	“Salesforce-native 360 SMS app to send and receive SMS, MMS, RCS, text messages, bulk SMS and WhatsApp, Voice, CTI and Telephony. Automate texting, chat, AI chatbots, appointment reminders and drip campaigns with Salesforce Flow to improve response rates.”254 chars	“Build Salesforce-native, spreadsheet-like grids for Salesforce and external data. Inline edit, filter, personalize, add ready-to-use actions, and connect other systems using apex extensions. ”192 chars
Description	1182 / 2000 chars59% used	938 / 2000 chars47% used
Screenshots	—	—
Languages	nlenfifrde+11 more	en
Platforms	Salesforce	Salesforce
Developer	360 Degree Cloud Technologies Pvt. Ltd.	AppColab LLC

At a glance

8 metrics · auto-computed

Feature comparison between 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce and AppColab Grid
Metric	360 SMS App for Salesforce - Send SMS \| WhatsApp from Salesforce	AppColab Grid
Rating	4.9 ★	★ 5.0 ★
Total reviews	★ 1.3k	1
Free plan	—	★ Yes
Pricing	paid	freemium
Pricing tiers	1 tier	1 tier
Listed features	★ 9	6
Languages	16 supported	1 supported
Listed since	May 2016	Apr 2026

Listed	May 6, 2016	April 22, 2026

Last updated	—	—

3. Features

As listed by each developer

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce

SMS, WhatsApp & Texting in Salesforce ➜ Send & receive SMS, MMS, WhatsApp, Live Chat & Web Chat from Leads, Contacts and Cases ➜ Reach customers with a 98% read rate and ~90-second response ➜ Send your first text message within 2 minutes of installation
Two-Way SMS & Texting via Salesforce Flow ➜ Automate two-way SMS text messaging for lead nurturing via Flow ➜ Trigger Inbound & Outbound SMS, Drip Campaigns and reminders ➜ Connect SMS with Calls, Voicemail, CTI and Telephony across Service Cloud
Built for Every Industry, Compliant ➜ Trusted across Healthcare, Education, Finance and more industries ➜ Compliant text messaging with TCPA, HIPAA and GDPR support ➜ Run SMS and WhatsApp securely across Sales and Service Cloud
AI Chatbots, Live Chat & Conversational AI Messaging ➜ Automate WhatsApp messaging & SMS notifications with Flow ➜ AI chatbot agents & Conversational AI deflect Service Cloud cases ➜ Break language barriers across 15+ channels: SMS, WhatsApp, WeChat
Bulk SMS, MMS & Multichannel WhatsApp Automation ➜ Run bulk SMS, MMS & Bulk Messaging for high-volume campaigns ➜ Send bulk text messages and Mass Text to campaign members via WhatsApp marketing ➜ Scale 1-on-1 SMS and chat across SMS, WhatsApp and WeChat
Native Salesforce SMS App & Flow Components ➜ 360 SMS is a 100% native Salesforce SMS App with seamless SMS integration ➜ Use native SMS components in custom Salesforce Flows ➜ Real-time engagement and text messaging, all in Salesforce
Omnichannel Messaging: WhatsApp Business, Chat & CTI ➜ Message customers on WhatsApp Business, WeChat, KakaoTalk, Viber, Zalo & Line ➜ Personalized text to Live Chat & AI-powered messaging ➜ Unify Chat, SMS & CTI with Omnichannel Conversational Messaging
Free Trial + Free support from USA-Based SMS Experts ➜ Click GET IT NOW to see SMS & WhatsApp live in Salesforce in minutes ➜ Set it up yourself or with our free USA-based SMS experts ➜ No cost, no risk — start texting from Salesforce today
Automated Appointment Reminders, Drip Campaigns & RCS Messaging ➜ Cut no-shows with automated appointment reminders by SMS and WhatsApp ➜ Build drip campaigns for lead nurturing without code ➜ Send every message over SMS, RCS, MMS or CTI from Salesforce

AppColab Grid

▶ ONE GRID FOR SALESFORCE AND EXTERNAL DATA Build a grid from a standard or custom Salesforce object, or connect external systems. Bring the data users need into a consistent workspace inside Salesforce.
▶ BUILD GRIDS IN MINUTES, NOT SPRINTS A point-and-click configuration editor lets admins pick an object, pull fields across related records, set filters and sort, and toggle features - no code, no custom LWC development, no consultants.
▶ EDIT, ANALYZE, AND ACT AT GRID SPEED Inline edit, add or clone rows, update multiple records, undo and redo changes, search, filter, sort, freeze columns, review KPI cards, and download the current view to CSV.
▶ TURN COMMON TASKS INTO READY-TO-USE ACTIONS Let users send template emails, create records, create related child records, or update selected records. Admins configure these actions directly - no Flow or custom Apex action required.
▶ KEEP RELATED WORK IN CONTEXT Open child grids beneath a parent row or in a modal. Each child grid can have its own columns, filters, features, and actions for a focused parent-and-detail workflow.

Keyword	360 SMS App for Salesforce - Send SMS \| WhatsApp from Salesforce	AppColab Grid
bulk actions	#10	#3

7. App details

Long-form description · keyword frequency

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce

360 SMS turns Salesforce into a full texting platform. Send your first SMS, MMS or WhatsApp within two minutes of install — text messaging gets a 98% read rate and ~90-second response. What you can do Two-way, 1-on-1 texting on any Salesforce object Bulk SMS and mass texting at scale, even from Reports Automate SMS text messaging with Drip Campaigns and scheduled sends Appointment reminders that cut no-shows Trigger SMS and WhatsApp from Flow or Process Builder AI chatbot, SMS/email alerts, templates and phone verification Multichannel messaging SMS, MMS, CTI telephony, ringless voicemail, plus WhatsApp and WhatsApp Business — two-way global WhatsApp messaging and Live Chat from your website, all inside Salesforce. Natively built on Salesforce A 100% Native Salesforce SMS App across Sales, Service, Community, Marketing Cloud and Pardot, with omnichannel routing. Long/Short Code or bring your own number. Compliance: TCPA, GDPR, HIPAA, with opt-in/opt-out consent. Used across education, recruitment, real estate, healthcare, mortgage and nonprofits. Click GET IT NOW for a free trial — set it up yourself or with our free USA-based Salesforce and SMS consultants.

Top keywords

sms9×5.03%
salesforce6×3.35%
whatsapp5×2.79%
messaging4×2.23%
texting3×1.68%
mms2×1.12%
sms mms2×1.12%
text2×1.12%
text messaging2×1.12%
two-way2×1.12%

AppColab Grid

MODERN DATA GRID FOR SALESFORCE AND CONNECTED DATA ▶ BUILD WITH CLICKS Create grids for any Salesforce object. Choose columns, configure filters, sorting, KPI cards and child grids, then preview. ▶ WORK FASTER Users can inline edit, update multiple records, undo or redo changes, search, filter, sort, personalize views, freeze columns, paginate, and export CSV. ▶ READY-TO-USE ACTIONS Configure actions to send template emails, create records including related child records or update selected records. Add Flow, Apex, or URL actions for specialized work. ▶ CONNECT EXTERNAL SYSTEMS Use apex to display and inline edit data from external systems. Starter implementations and guides for Google Sheets, Shopify, HubSpot, and other Salesforce orgs are available. ▶ BUILT FOR SALESFORCE Built natively with Lightning Web Components and Apex. Add it to Lightning app, home, or record pages, Experience Cloud pages, and Flow screens.

Top keywords

records4×2.96%
salesforce4×2.96%
actions3×2.22%
apex3×2.22%
data3×2.22%
add2×1.48%
child2×1.48%
columns2×1.48%
configure2×1.48%
edit

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce vs AppColab Grid

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce

1. Listing metadata

AppColab Grid

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. Activity in the last 90 days

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce · 8 changes

AppColab Grid · 4 changes

7. App details

Frequently asked

Is 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce or AppColab Grid cheaper?

Which has better reviews, 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce or AppColab Grid?

Should I choose 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce or AppColab Grid?

Which is faster to set up, 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce or AppColab Grid?

Which works better for small vs large Salesforce AppExchange admins?

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