Which works better for small vs large Salesforce AppExchange admins?

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce typically suits early-stage and growth-mode teams based on its published review base (1,281 reviews). Parse Connect | Intelligent Document Processing for Any Size Team typically suits early-stage and growth-mode teams based on its published review base (3 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

AppRanks

360 SMS App for vs Parse Connect | — Salesforce

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce vs Parse Connect | Intelligent Document Processing for Any Size Team

Side-by-side comparison · 24 data points

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce

4.9·1.3kreviews

Salesforce-native 360 SMS app to send and receive SMS, MMS, RCS, text messages, bulk SMS and WhatsApp, Voice, CTI and Telephony. Automate texting, chat, AI chatbots, appointment reminders and drip campaigns with Salesforce Flow to improve response rates.

salesforcepaid

Change

1. Listing metadata

Field-level data

	360 SMS App for Salesforce - Send SMS \| WhatsApp from Salesforce	Parse Connect \| Intelligent Document Processing for Any Size Team
Tagline	“Salesforce-native 360 SMS app to send and receive SMS, MMS, RCS, text messages, bulk SMS and WhatsApp, Voice, CTI and Telephony. Automate texting, chat, AI chatbots, appointment reminders and drip campaigns with Salesforce Flow to improve response rates.”254 chars	“Extract and map data from PDFs, Microsoft Word docs, Excel files, emails and images directly to Salesforce fields. Eliminate manual data entry, reduce errors, and turn unstructured files into searchable, reportable Salesforce data. Try 25 pages for free!”254 chars
Description	1182 / 2000 chars59% used	1198 / 2000 chars60% used
Screenshots	—	—
Languages	nlenfifrde+11 more	en
Platforms	Salesforce	Salesforce
Developer	360 Degree Cloud Technologies Pvt. Ltd.	Appiphony

At a glance

8 metrics · auto-computed

Feature comparison between 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce and Parse Connect | Intelligent Document Processing for Any Size Team
Metric	360 SMS App for Salesforce - Send SMS \| WhatsApp from Salesforce	Parse Connect \| Intelligent Document Processing for Any Size Team
Rating	4.9 ★	★ 5.0 ★
Total reviews	★ 1.3k	3
Free plan	—	—
Pricing	paid	paid
Pricing tiers	1 tier	★ 12 tiers
Listed features	9	9
Languages	16 supported	1 supported
Listed since	May 2016	Jan 2026

AppRanks verdict

Generated from live data on this page

The call

Parse Connect | Intelligent Document Processing for Any Size Team edges out 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce on rating (5.0★ vs 4.9★), but the gap is small enough that pricing fit and feature differentiation should drive the decision more than the headline number.

Pricing

Pricing entry tiers: 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce at paid, Parse Connect | Intelligent Document Processing for Any Size Team at paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.

Review base

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce has the larger user base (1,281 reviews vs 3), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Parse Connect | Intelligent Document Processing for Any Size Team's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.

Who should pick what

Recommended by size: small/early-stage admins who need fast install and low risk should default to Parse Connect | Intelligent Document Processing for Any Size Team; mid-market and enterprise admins with specific feature requirements should evaluate both — 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce's 1,281-review base may include the workflow context that matches your specific use case better than Parse Connect | Intelligent Document Processing for Any Size Team's broader-but-shallower coverage.

How this is generated

This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce audit • Parse Connect | Intelligent Document Processing for Any Size Team audit

Listed	May 6, 2016	January 28, 2026

Last updated	—	—

3. Features

As listed by each developer

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce

SMS, WhatsApp & Texting in Salesforce ➜ Send & receive SMS, MMS, WhatsApp, Live Chat & Web Chat from Leads, Contacts and Cases ➜ Reach customers with a 98% read rate and ~90-second response ➜ Send your first text message within 2 minutes of installation
Two-Way SMS & Texting via Salesforce Flow ➜ Automate two-way SMS text messaging for lead nurturing via Flow ➜ Trigger Inbound & Outbound SMS, Drip Campaigns and reminders ➜ Connect SMS with Calls, Voicemail, CTI and Telephony across Service Cloud
Built for Every Industry, Compliant ➜ Trusted across Healthcare, Education, Finance and more industries ➜ Compliant text messaging with TCPA, HIPAA and GDPR support ➜ Run SMS and WhatsApp securely across Sales and Service Cloud
AI Chatbots, Live Chat & Conversational AI Messaging ➜ Automate WhatsApp messaging & SMS notifications with Flow ➜ AI chatbot agents & Conversational AI deflect Service Cloud cases ➜ Break language barriers across 15+ channels: SMS, WhatsApp, WeChat
Bulk SMS, MMS & Multichannel WhatsApp Automation ➜ Run bulk SMS, MMS & Bulk Messaging for high-volume campaigns ➜ Send bulk text messages and Mass Text to campaign members via WhatsApp marketing ➜ Scale 1-on-1 SMS and chat across SMS, WhatsApp and WeChat
Native Salesforce SMS App & Flow Components ➜ 360 SMS is a 100% native Salesforce SMS App with seamless SMS integration ➜ Use native SMS components in custom Salesforce Flows ➜ Real-time engagement and text messaging, all in Salesforce
Omnichannel Messaging: WhatsApp Business, Chat & CTI ➜ Message customers on WhatsApp Business, WeChat, KakaoTalk, Viber, Zalo & Line ➜ Personalized text to Live Chat & AI-powered messaging ➜ Unify Chat, SMS & CTI with Omnichannel Conversational Messaging
Free Trial + Free support from USA-Based SMS Experts ➜ Click GET IT NOW to see SMS & WhatsApp live in Salesforce in minutes ➜ Set it up yourself or with our free USA-based SMS experts ➜ No cost, no risk — start texting from Salesforce today
Automated Appointment Reminders, Drip Campaigns & RCS Messaging ➜ Cut no-shows with automated appointment reminders by SMS and WhatsApp ➜ Build drip campaigns for lead nurturing without code ➜ Send every message over SMS, RCS, MMS or CTI from Salesforce

Parse Connect | Intelligent Document Processing for Any Size Team

AUTOMATICALLY CONVERT FILES TO SALESFORCE DATA. Go beyond Salesforce OCR. Extract data from PDFs, Word Docs, JPEGs, PNGs, XLS, XLSX, and HEIC files to instantly create or update Salesforce records. Save time while eliminating typos and missed information.
BUILD DOCUMENT PARSING TEMPLATES IN MINUTES. Easily define how documents should be read and mapped. Our in-app template builder is native to Salesforce and uses plain-language instruction to effortlessly work with your existing document formatting.
TEST, REVIEW, AND TRUST EVERY CHANGE. Review parsed results before they go live. See exactly which field values were created or updated, compare old and new data, and ensure accuracy across your org.
CREATE AND UPDATE RECORDS FROM EMAILS AND ATTACHMENTS. Forward emails to a designated inbox where Parse Connect can automatically parse the email’s body, subject, sender address, and emailed attachments into Salesforce data.
AUTOMATE DOCUMENT PARSING WITH SALESFORCE FLOW. With Parse Connect's custom Flow action, you can automatically trigger parsing the moment a file is added to a record, so documents are processed instantly and without error.

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	360 SMS App for Salesforce - Send SMS \| WhatsApp from Salesforce	Parse Connect \| Intelligent Document Processing for Any Size Team
docs	#109	#45
form builder	#80	#113

7. App details

Long-form description · keyword frequency

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce

360 SMS turns Salesforce into a full texting platform. Send your first SMS, MMS or WhatsApp within two minutes of install — text messaging gets a 98% read rate and ~90-second response. What you can do Two-way, 1-on-1 texting on any Salesforce object Bulk SMS and mass texting at scale, even from Reports Automate SMS text messaging with Drip Campaigns and scheduled sends Appointment reminders that cut no-shows Trigger SMS and WhatsApp from Flow or Process Builder AI chatbot, SMS/email alerts, templates and phone verification Multichannel messaging SMS, MMS, CTI telephony, ringless voicemail, plus WhatsApp and WhatsApp Business — two-way global WhatsApp messaging and Live Chat from your website, all inside Salesforce. Natively built on Salesforce A 100% Native Salesforce SMS App across Sales, Service, Community, Marketing Cloud and Pardot, with omnichannel routing. Long/Short Code or bring your own number. Compliance: TCPA, GDPR, HIPAA, with opt-in/opt-out consent. Used across education, recruitment, real estate, healthcare, mortgage and nonprofits. Click GET IT NOW for a free trial — set it up yourself or with our free USA-based Salesforce and SMS consultants.

Top keywords

sms9×5.03%
salesforce6×3.35%
whatsapp5×2.79%
messaging4×2.23%
texting3×1.68%
mms2×1.12%
sms mms2×1.12%
text2×1.12%
text messaging2×1.12%
two-way2×1.12%

Parse Connect | Intelligent Document Processing for Any Size Team

What is intelligent document parsing for Salesforce? Parse Connect is an intelligent document processing (IDP) solution designed for Salesforce. Use IDP to extract and map data from PDFs, Word docs, Excel spreadsheets, email messages and attachments, and images, directly to Salesforce records. Unlike OCR and NLP tools, Parse Connect uses AI to understand document context, not just read text, so data lands in the right fields accurately even when document formats vary. Powered by OpenAI or Gemini, Parse Connect brings unstructured documents into structured, searchable, and reportable Salesforce data. It's perfect for automating onboarding, parsing contracts, processing invoices, or handling high volume documentation. How do I extract data from Excel Spreadsheets into Salesforce? Parse Connect reads XLS and XLSX files, turning data from documents, emails, or images into usable Salesforce data and fields. Parse Connect features: • An Apex Toolkit for developers to run parses inside custom workflows • Salesforce Flow actions for automated, trigger based parsing inside your org • AI-powered image and document reading that goes beyond traditional OCR • Custom Parsing Templates

Top keywords

salesforce7×4.09%
data6×3.51%
connect5×2.92%
document5×2.92%
parse5×2.92%
parse connect5×2.92%
parsing4×2.34%
custom2×

Frequently asked

Common questions about this comparison

Is 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce or Parse Connect | Intelligent Document Processing for Any Size Team cheaper?

Both 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce and Parse Connect | Intelligent Document Processing for Any Size Team offer paid plans only. 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce starts at paid; Parse Connect | Intelligent Document Processing for Any Size Team starts at paid. Compare the per-tier features in the Pricing section above before committing.

Which has better reviews, 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce or Parse Connect | Intelligent Document Processing for Any Size Team?

Parse Connect | Intelligent Document Processing for Any Size Team has the higher average rating (5.0★ from 3 reviews) compared to 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce (4.9★ from 1,281 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.

Should I choose 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce or Parse Connect | Intelligent Document Processing for Any Size Team?

Parse Connect | Intelligent Document Processing for Any Size Team holds the higher average rating (5.0★ vs 4.9★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce or Parse Connect | Intelligent Document Processing for Any Size Team?

Both apps are one-click installs from the Salesforce AppExchange. 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce has the deeper published review base (1,281 vs 3), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce vs Parse Connect | Intelligent Document Processing for Any Size Team

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce

1. Listing metadata

Parse Connect | Intelligent Document Processing for Any Size Team

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. Activity in the last 90 days

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce · 8 changes

Parse Connect | Intelligent Document Processing for Any Size Team · 4 changes

7. App details

Frequently asked

Is 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce or Parse Connect | Intelligent Document Processing for Any Size Team cheaper?

Which has better reviews, 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce or Parse Connect | Intelligent Document Processing for Any Size Team?

Should I choose 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce or Parse Connect | Intelligent Document Processing for Any Size Team?

Which is faster to set up, 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce or Parse Connect | Intelligent Document Processing for Any Size Team?

See full keyword rankings, install trends, and weekly alerts

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