Can I migrate data between 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce and Folders – Smart, Simple, Efficient & Intuitive File Management on Records?

Migration support varies by app and category. 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce and Folders – Smart, Simple, Efficient & Intuitive File Management on Records both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Folders – Smart, Simple, Efficient & Intuitive File Management on Records" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

AppRanks

360 SMS App for vs Folders – Smart — Salesforce

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce vs Folders – Smart, Simple, Efficient & Intuitive File Management on Records

Side-by-side comparison · 24 data points

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce

4.9·1.3kreviews

Salesforce-native 360 SMS app to send and receive SMS, MMS, RCS, text messages, bulk SMS and WhatsApp, Voice, CTI and Telephony. Automate texting, chat, AI chatbots, appointment reminders and drip campaigns with Salesforce Flow to improve response rates.

salesforcepaid

Change

1. Listing metadata

Field-level data

	360 SMS App for Salesforce - Send SMS \| WhatsApp from Salesforce	Folders – Smart, Simple, Efficient & Intuitive File Management on Records
Tagline	“Salesforce-native 360 SMS app to send and receive SMS, MMS, RCS, text messages, bulk SMS and WhatsApp, Voice, CTI and Telephony. Automate texting, chat, AI chatbots, appointment reminders and drip campaigns with Salesforce Flow to improve response rates.”254 chars	“Folders is a free app that brings PC-like folder-based file management to every record. Works with all standard and custom objects. Create folders, add and move files with an intuitive UI. Plus, operate Google Drive directly from records as an add-on!”251 chars
Description	1182 / 2000 chars59% used	315 / 2000 chars16% used
Screenshots	—	—
Languages	nlenfifrde+11 more	en
Platforms	Salesforce	Salesforce
Developer	360 Degree Cloud Technologies Pvt. Ltd.	合同会社UndertheEdge

At a glance

8 metrics · auto-computed

Feature comparison between 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce and Folders – Smart, Simple, Efficient & Intuitive File Management on Records
Metric	360 SMS App for Salesforce - Send SMS \| WhatsApp from Salesforce	Folders – Smart, Simple, Efficient & Intuitive File Management on Records
Rating	4.9 ★	—
Total reviews	1.3k	0
Free plan	—	★ Yes
Pricing	paid	freemium
Pricing tiers	1 tier	★ 2 tiers
Listed features	★ 9	5
Languages	16 supported	1 supported
Listed since	May 2016	Apr 2026

AppRanks verdict

Generated from live data on this page

The call

Based on the data on this page, 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce is the stronger choice for most Salesforce AppExchange admins — 4.9★ vs Folders – Smart, Simple, Efficient & Intuitive File Management on Records's 0.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base.

Pricing

On pricing, Folders – Smart, Simple, Efficient & Intuitive File Management on Records offers a free tier (freemium) while 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce starts at paid. The free option meaningfully reduces evaluation cost, particularly at low usage volumes where the entry-paid tier can outpace the value delivered.

Review base

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce has the larger user base (1,281 reviews vs 0), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Folders – Smart, Simple, Efficient & Intuitive File Management on Records's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.

Who should pick what

Recommended by size: small/early-stage admins who need fast install and low risk should default to 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce; mid-market and enterprise admins with specific feature requirements should evaluate both — Folders – Smart, Simple, Efficient & Intuitive File Management on Records's 0-review base may include the workflow context that matches your specific use case better than 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce's broader-but-shallower coverage.

How this is generated

This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce audit • Folders – Smart, Simple, Efficient & Intuitive File Management on Records audit

Listed	May 6, 2016	April 2, 2026

Last updated	—	—

3. Features

As listed by each developer

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce

SMS, WhatsApp & Texting in Salesforce ➜ Send & receive SMS, MMS, WhatsApp, Live Chat & Web Chat from Leads, Contacts and Cases ➜ Reach customers with a 98% read rate and ~90-second response ➜ Send your first text message within 2 minutes of installation
Two-Way SMS & Texting via Salesforce Flow ➜ Automate two-way SMS text messaging for lead nurturing via Flow ➜ Trigger Inbound & Outbound SMS, Drip Campaigns and reminders ➜ Connect SMS with Calls, Voicemail, CTI and Telephony across Service Cloud
Built for Every Industry, Compliant ➜ Trusted across Healthcare, Education, Finance and more industries ➜ Compliant text messaging with TCPA, HIPAA and GDPR support ➜ Run SMS and WhatsApp securely across Sales and Service Cloud
AI Chatbots, Live Chat & Conversational AI Messaging ➜ Automate WhatsApp messaging & SMS notifications with Flow ➜ AI chatbot agents & Conversational AI deflect Service Cloud cases ➜ Break language barriers across 15+ channels: SMS, WhatsApp, WeChat
Bulk SMS, MMS & Multichannel WhatsApp Automation ➜ Run bulk SMS, MMS & Bulk Messaging for high-volume campaigns ➜ Send bulk text messages and Mass Text to campaign members via WhatsApp marketing ➜ Scale 1-on-1 SMS and chat across SMS, WhatsApp and WeChat
Native Salesforce SMS App & Flow Components ➜ 360 SMS is a 100% native Salesforce SMS App with seamless SMS integration ➜ Use native SMS components in custom Salesforce Flows ➜ Real-time engagement and text messaging, all in Salesforce
Omnichannel Messaging: WhatsApp Business, Chat & CTI ➜ Message customers on WhatsApp Business, WeChat, KakaoTalk, Viber, Zalo & Line ➜ Personalized text to Live Chat & AI-powered messaging ➜ Unify Chat, SMS & CTI with Omnichannel Conversational Messaging
Free Trial + Free support from USA-Based SMS Experts ➜ Click GET IT NOW to see SMS & WhatsApp live in Salesforce in minutes ➜ Set it up yourself or with our free USA-based SMS experts ➜ No cost, no risk — start texting from Salesforce today
Automated Appointment Reminders, Drip Campaigns & RCS Messaging ➜ Cut no-shows with automated appointment reminders by SMS and WhatsApp ➜ Build drip campaigns for lead nurturing without code ➜ Send every message over SMS, RCS, MMS or CTI from Salesforce

Folders – Smart, Simple, Efficient & Intuitive File Management on Records

Create and organize folders for each Salesforce record → Centrally manage Salesforce files by customer or deal.
Unlimited folder hierarchy for detailed classification → An intuitive structure that makes file organization easy for everyone.
Share folders with external users (Experience Cloud) → Share files with external parties with just one click.
Simply add the component — easy setup, ready to use instantly → No complex configuration or coding required.
Google Drive integration for direct file operations → Use Google Drive seamlessly from within Salesforce.

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	360 SMS App for Salesforce - Send SMS \| WhatsApp from Salesforce	Folders – Smart, Simple, Efficient & Intuitive File Management on Records
your customers	#1	Not ranked
whatsapp	#1	Not ranked
services automation	#1	Not ranked
folders	Not ranked	#5
files and folders	Not ranked	#10

Frequently asked

Common questions about this comparison

Is 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce or Folders – Smart, Simple, Efficient & Intuitive File Management on Records cheaper?

Folders – Smart, Simple, Efficient & Intuitive File Management on Records is the cheaper option — it offers a free plan (freemium). 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce starts at paid. Both publish their pricing on the Salesforce AppExchange; AppRanks mirrors what's listed on each refresh cycle.

Should I choose 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce or Folders – Smart, Simple, Efficient & Intuitive File Management on Records?

AppRanks cannot separate these two on rating, because neither publishes one. 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce does carry the larger published review base (1,281 vs 0). Read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce or Folders – Smart, Simple, Efficient & Intuitive File Management on Records?

Both apps are one-click installs from the Salesforce AppExchange. 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce has the deeper published review base (1,281 vs 0), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Salesforce AppExchange admins?

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce typically suits early-stage and growth-mode teams based on its published review base (1,281 reviews). Folders – Smart, Simple, Efficient & Intuitive File Management on Records typically suits early-stage and growth-mode teams based on its published review base (0 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce vs Folders – Smart, Simple, Efficient & Intuitive File Management on Records

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce

1. Listing metadata

Folders – Smart, Simple, Efficient & Intuitive File Management on Records

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. Activity in the last 90 days

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce · 8 changes

Folders – Smart, Simple, Efficient & Intuitive File Management on Records · 0 changes

7. App details

Frequently asked

Is 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce or Folders – Smart, Simple, Efficient & Intuitive File Management on Records cheaper?

Should I choose 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce or Folders – Smart, Simple, Efficient & Intuitive File Management on Records?

Which is faster to set up, 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce or Folders – Smart, Simple, Efficient & Intuitive File Management on Records?

Which works better for small vs large Salesforce AppExchange admins?

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More popular comparisons

Can I migrate data between 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce and Folders – Smart, Simple, Efficient & Intuitive File Management on Records?