360 SMS App vs GPTfy

Side-by-side comparison

360 SMS App

4.9·1.3kreviews

Send SMS, MMS, RCS, WeChat, WhatsApp & CTI from Salesforce. Automate text messaging with Flow & Agentforce, run bulk SMS & drip campaigns, manage two-way SMS with AI chatbots, no-code automation. 100% Salesforce-native: Healthcare, Nonprofits & Education.

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GPTfy

4.9·18reviews

Autonomous Agentic platform. Build-Test-Deploy enterprise agents for Voice, Email & Chat without consumption fees. Works with MS Copilot to get CRM work done. Secure: use your own AI so data stays in your system. Native. No Agentforce/Data Cloud required.

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At a glance

8 metrics · ★ = leads on this metric

Feature comparison between 360 SMS App: SMS, Text, MMS, Bulk SMS, WhatsApp SMS, RCS, Two-Way SMS Salesforce and GPTfy: Autonomous AI Agents | Voice, Email and Chat
Metric	360 SMS App: SMS, Text, MMS, Bulk SMS, WhatsApp SMS, RCS, Two-Way SMS Salesforce	GPTfy: Autonomous AI Agents \| Voice, Email and Chat
Rating	4.9 ★	★ 4.9 ★
Total reviews	★ 1.3k	18
Free plan	—	—
Pricing	paid	paid
Pricing tiers	1 tier	★ 2 tiers
Listed features	9	9
Languages	16 supported

AppRanks verdict

Generated from live data on this page

The call

On the measured data here, 360 SMS App leads on more dimensions (4 vs 0). Pick GPTfy if one of the points where it leads is what you need.

Where 360 SMS App leads

More published reviews: 1,295 vs 18.
Lower entry paid plan: $7 / user / month (USD) vs $20 / user / month (USD).
Available in more languages: 16 vs 1.
Ranks higher in Customer Service: #3 vs #83 of 1,163.

Pricing

Listed entry pricing: 360 SMS App at paid, GPTfy at paid. See the plans table for what each tier includes.

How this is generated

Built only from the Salesforce AppExchange listing data shown on this page. AppRanks does not accept payment to influence comparisons. Read the methodology

Read each app's audit: 360 SMS App: SMS, Text, MMS, Bulk SMS, WhatsApp SMS, RCS, Two-Way SMS Salesforce audit • GPTfy: Autonomous AI Agents | Voice, Email and Chat audit

1. Listing metadata

Field-level data

Field	360 SMS App	GPTfy
Tagline	“Send SMS, MMS, RCS, WeChat, WhatsApp & CTI from Salesforce. Automate text messaging with Flow & Agentforce, run bulk SMS & drip campaigns, manage two-way SMS with AI chatbots, no-code automation. 100% Salesforce-native: Healthcare, Nonprofits & Education.”	“Autonomous Agentic platform. Build-Test-Deploy enterprise agents for Voice, Email & Chat without consumption fees. Works with MS Copilot to get CRM work done. Secure: use your own AI so data stays in your system. Native. No Agentforce/Data Cloud required.”
Languages	nlenfifrde+11 more	en
Platforms	Salesforce	Salesforce
Developer	360 Degree Cloud Technologies Pvt. Ltd.	Cloud Compliance / GPTfy

Listed since	May 2016	Jun 2023

Listed	May 6, 2016	June 6, 2023

3. Features

As listed by each developer

360 SMS App

SMS, WhatsApp & Texting in Salesforce ➜ Send & receive SMS, MMS, WhatsApp messages, Live Chat & Web Chat from Leads, Contacts and Cases ➜ Reach customers at a 98% read rate, ~90-second response ➜ Send your first text message in 2 minutes of installation.
Two-Way SMS, Text Message & Texting in Salesforce Flow ➜ Automate two-way texting & SMS text messaging for lead nurturing ➜ Trigger Inbound SMS, Outbound SMS, Drip Campaigns, reminders ➜ Link SMS, Calls, Voicemail, CTI, Telephony in Sales & Service Cloud
Compliant Text Messaging, Bulk Texting Alerts & SMS Automation ➜ Across Healthcare, Education, Finance & Real Estate CRM records ➜ TCPA, HIPAA, GDPR, opt-in/opt-out consent capture ➜ 10DLC readiness, carrier filtering, secure SMS & WhatsApp in Salesforce
AI Chatbots, Live Chat & Conversational AI Messaging ➜ Automate WhatsApp marketing & SMS notifications with Flow ➜ AI chatbot agents & Conversational AI deflect Service Cloud cases ➜ Break language barriers across 15+ channels: SMS, WhatsApp, WeChat
Bulk SMS, MMS, Multichannel Messaging & WhatsApp Automation ➜ Run bulk SMS, MMS & Bulk Messaging for high-volume campaigns ➜ Send bulk text messages & Mass Text to campaign members via WhatsApp marketing ➜ Scale 1-on-1 SMS & chat on WhatsApp, WeChat, RCS
Native Salesforce SMS App & WhatsApp Integration ➜ 360 SMS is a 100% native Salesforce SMS App with SMS & WhatsApp integration ➜ Use native SMS components in custom Salesforce Flows ➜ Real-time lead & contact engagement, text messaging in Sales Cloud
Omnichannel & AI-Powered Messaging: SMS, WhatsApp Business, Chat ➜ Message customers on WhatsApp Business, WeChat, Viber, KakaoTalk ➜ Personalized SMS, text, Live Chat & AI-powered messaging ➜ Unify Chat, SMS, CTI with Conversational Messaging in Service
Free Trial for SMS Marketing, Bulk Texting & SMS Campaigns ➜ Click GET IT NOW to see SMS & WhatsApp live in Salesforce in minutes ➜ Set it up yourself or with our free USA-based SMS experts ➜ Rated 4.89 by 1,295+ users. No cost, no risk - start texting
Automated WhatsApp Appointment Reminders, Drip Campaigns & RCS Messaging ➜ Cut no-shows with automated appointment reminders by SMS & WhatsApp ➜ Build drip campaigns for lead nurturing, no code ➜ Send every message over SMS, RCS, MMS or CTI in Salesforce

GPTfy

✅ Multi-AI Agent Integration – Natively connect ChatGPT, Claude, Gemini, and MS Copilot inside Salesforce. Use each model for its strengths—content, analysis, multimodal, or Office 365—while keeping everything secure.
✅ 85% Less Admin Work – Replace 15-minute call logs with 59-second voice notes. AI Agents instantly create tasks, summaries, and updates, freeing your team to focus on selling, not typing.
✅ 38% Faster Sales Cycles – Close deals faster with AI-driven automation. Generate tailored emails, proposals, and account insights using ChatGPT, Claude, or Gemini to keep momentum and accelerate revenue.
✅ 100% Native, No Data Cloud – Deploy AI Agents directly in Salesforce without costly add-ons. Unlock enterprise AI with full functionality, lower spend, and uncompromised security.
✅ Enterprise-Grade Security – FINRA, HIPAA, and GDPR compliant AI with complete audit trails. Keep sensitive ChatGPT, Claude, Gemini, and Copilot interactions fully protected within Salesforce.

Keyword	360 SMS App	GPTfy
chatbot	#14	#39

7. App details

Long-form description

360 SMS App

360 SMS turns Salesforce into a full texting platform. Send your first SMS, MMS or WhatsApp within two minutes of install — text messaging gets a 98% read rate and ~90-second response. What you can do Two-way, 1-on-1 texting on any Salesforce object Bulk SMS and mass texting at scale, even from Reports Automate SMS text messaging with Drip Campaigns and scheduled sends Appointment reminders that cut no-shows Trigger SMS and WhatsApp from Flow or Process Builder AI chatbot, SMS/email alerts, templates and phone verification Multichannel messaging SMS, MMS, CTI telephony, ringless voicemail, plus WhatsApp and WhatsApp Business — two-way global WhatsApp messaging and Live Chat from your website, all inside Salesforce. Natively built on Salesforce A 100% Native Salesforce SMS App across Sales, Service, Community, Marketing Cloud and Pardot, with omnichannel routing. Long/Short Code or bring your own number. Compliance: TCPA, GDPR, HIPAA, with opt-in/opt-out consent. Used across education, recruitment, real estate, healthcare, mortgage and nonprofits. Click GET IT NOW for a free trial — set it up yourself or with our free USA-based Salesforce and SMS consultants.

GPTfy

Transform Salesforce with GPTfy: The Native App for Autonomous AI GPTfy is a powerful 100% native, declarative AI platform that lets you use your own AI and talk to your CRM. GPTfy lets you scale without consumption-based costs. Talk to Your CRM: Query, update, and create records or trigger workflows using simple voice or text commands to drive higher user engagement. Multi-LLM & Gateway Flexibility: Securely use your own OpenAI, Gemini, Anthropic, Mistral, Llama, or AI Gateways. Switch providers in clicks to optimize cost without rebuilding agents. AI-Powered Email Sync: Sync emails while protecting privacy. GPTfy strips sensitive PII to ensure GDPR compliance and data hygiene before information enters your CRM. Declarative No-Code Builder: Build agents in minutes. Use our Prompt Builder and RAG Sync to ground AI in Salesforce Knowledge and CRM data with point-and-click configuration. Enterprise Security: Maintain 100% data sovereignty. Our native architecture ensures CRM data stays in your system and is never used for model training. Note: GPTfy does not need Agentforce or Data Cloud.

Frequently asked

Common questions about this comparison

Is 360 SMS App: SMS, Text, MMS, Bulk SMS, WhatsApp SMS, RCS, Two-Way SMS Salesforce or GPTfy: Autonomous AI Agents | Voice, Email and Chat cheaper?

Neither 360 SMS App: SMS, Text, MMS, Bulk SMS, WhatsApp SMS, RCS, Two-Way SMS Salesforce nor GPTfy: Autonomous AI Agents | Voice, Email and Chat lists a free plan. 360 SMS App: SMS, Text, MMS, Bulk SMS, WhatsApp SMS, RCS, Two-Way SMS Salesforce's paid plans start at $7 / user / month (USD); GPTfy: Autonomous AI Agents | Voice, Email and Chat's paid plans start at $20 / user / month (USD), so 360 SMS App: SMS, Text, MMS, Bulk SMS, WhatsApp SMS, RCS, Two-Way SMS Salesforce has the lower paid entry price. Prices are as listed on the Salesforce AppExchange; check what each tier includes in the Pricing section above.

Which has better reviews, 360 SMS App: SMS, Text, MMS, Bulk SMS, WhatsApp SMS, RCS, Two-Way SMS Salesforce or GPTfy: Autonomous AI Agents | Voice, Email and Chat?

360 SMS App: SMS, Text, MMS, Bulk SMS, WhatsApp SMS, RCS, Two-Way SMS Salesforce (4.9★, 1,295 reviews) and GPTfy: Autonomous AI Agents | Voice, Email and Chat (4.9★, 18 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.

Should I choose 360 SMS App: SMS, Text, MMS, Bulk SMS, WhatsApp SMS, RCS, Two-Way SMS Salesforce or GPTfy: Autonomous AI Agents | Voice, Email and Chat?

GPTfy: Autonomous AI Agents | Voice, Email and Chat holds the higher average rating (4.9★ vs 4.9★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, 360 SMS App: SMS, Text, MMS, Bulk SMS, WhatsApp SMS, RCS, Two-Way SMS Salesforce or GPTfy: Autonomous AI Agents | Voice, Email and Chat?

Both apps are one-click installs from the Salesforce AppExchange. AppRanks doesn't measure setup time directly; 360 SMS App: SMS, Text, MMS, Bulk SMS, WhatsApp SMS, RCS, Two-Way SMS Salesforce has more published reviews to read for user-reported install experience (1,295 vs 18).

Which works better for small vs large Salesforce AppExchange admins?

AppRanks cannot say which fits a larger or smaller operation — there is no store-size measurement in the Salesforce AppExchange data. What it can show: 360 SMS App: SMS, Text, MMS, Bulk SMS, WhatsApp SMS, RCS, Two-Way SMS Salesforce has 1,295 published reviews; GPTfy: Autonomous AI Agents | Voice, Email and Chat has 18 published reviews. Compare plan limits and pricing tiers against your own volume.

Can I migrate data between 360 SMS App: SMS, Text, MMS, Bulk SMS, WhatsApp SMS, RCS, Two-Way SMS Salesforce and GPTfy: Autonomous AI Agents | Voice, Email and Chat?

Migration support varies by app and category. 360 SMS App: SMS, Text, MMS, Bulk SMS, WhatsApp SMS, RCS, Two-Way SMS Salesforce and GPTfy: Autonomous AI Agents | Voice, Email and Chat both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from GPTfy: Autonomous AI Agents | Voice, Email and Chat" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

360 SMS App vs GPTfy

360 SMS App

GPTfy

At a glance

AppRanks verdict

1. Listing metadata

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. Activity in the last 90 days

360 SMS App · 8 changes

GPTfy · 2 changes

7. App details

Frequently asked

Is 360 SMS App: SMS, Text, MMS, Bulk SMS, WhatsApp SMS, RCS, Two-Way SMS Salesforce or GPTfy: Autonomous AI Agents | Voice, Email and Chat cheaper?

Which has better reviews, 360 SMS App: SMS, Text, MMS, Bulk SMS, WhatsApp SMS, RCS, Two-Way SMS Salesforce or GPTfy: Autonomous AI Agents | Voice, Email and Chat?

Should I choose 360 SMS App: SMS, Text, MMS, Bulk SMS, WhatsApp SMS, RCS, Two-Way SMS Salesforce or GPTfy: Autonomous AI Agents | Voice, Email and Chat?

Which is faster to set up, 360 SMS App: SMS, Text, MMS, Bulk SMS, WhatsApp SMS, RCS, Two-Way SMS Salesforce or GPTfy: Autonomous AI Agents | Voice, Email and Chat?

Which works better for small vs large Salesforce AppExchange admins?

Can I migrate data between 360 SMS App: SMS, Text, MMS, Bulk SMS, WhatsApp SMS, RCS, Two-Way SMS Salesforce and GPTfy: Autonomous AI Agents | Voice, Email and Chat?

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