Should I choose 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce or AvePoint: Salesforce Data and Metadata Backup?

AvePoint: Salesforce Data and Metadata Backup holds the higher average rating (5.0★ vs 4.9★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce or AvePoint: Salesforce Data and Metadata Backup?

Both apps are one-click installs from the Salesforce AppExchange. 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce has the deeper published review base (1,280 vs 8), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Salesforce AppExchange admins?

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce typically suits early-stage and growth-mode teams based on its published review base (1,280 reviews). AvePoint: Salesforce Data and Metadata Backup typically suits early-stage and growth-mode teams based on its published review base (8 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

Can I migrate data between 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce and AvePoint: Salesforce Data and Metadata Backup?

Migration support varies by app and category. 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce and AvePoint: Salesforce Data and Metadata Backup both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from AvePoint: Salesforce Data and Metadata Backup" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

AppRanks

360 SMS App for vs AvePoint: Salesforce — Salesforce

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce vs AvePoint

Side-by-side comparison · 24 data points

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce

4.9·1.3kreviews

Salesforce-native 360 SMS app to send and receive SMS, MMS, RCS, text messages, bulk SMS and WhatsApp, Voice, CTI and Telephony. Automate texting, chat, AI chatbots, appointment reminders and drip campaigns with Salesforce Flow to improve response rates.

salesforcepaid

Change

1. Listing metadata

Field-level data

	360 SMS App for Salesforce - Send SMS \| WhatsApp from Salesforce	AvePoint
Tagline	“Salesforce-native 360 SMS app to send and receive SMS, MMS, RCS, text messages, bulk SMS and WhatsApp, Voice, CTI and Telephony. Automate texting, chat, AI chatbots, appointment reminders and drip campaigns with Salesforce Flow to improve response rates.”254 chars	“AvePoint Cloud Backup for Salesforce® provides Salesforce Admins and Developers with a comprehensive set of data security tools to backup and recover Salesforce Data, restore and deploy metadata all while maintaining data compliance.”233 chars
Description	1182 / 2000 chars59% used	1186 / 2000 chars59% used
Screenshots	—	—
Languages	nlenfifrde+11 more	enfrdeja
Platforms	Salesforce	Salesforce
Developer	360 Degree Cloud Technologies Pvt. Ltd.

At a glance

8 metrics · auto-computed

Feature comparison between 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce and AvePoint: Salesforce Data and Metadata Backup
Metric	360 SMS App for Salesforce - Send SMS \| WhatsApp from Salesforce	AvePoint: Salesforce Data and Metadata Backup
Rating	4.9 ★	★ 5.0 ★
Total reviews	★ 1.3k	8
Free plan	—	—
Pricing	paid	paid
Pricing tiers	1 tier	★ 2 tiers
Listed features	9	9
Languages	16 supported	4 supported
Listed since	May 2016	Jul 2022

AppRanks verdict

Generated from live data on this page

The call

AvePoint: Salesforce Data and Metadata Backup edges out 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce on rating (5.0★ vs 4.9★), but the gap is small enough that pricing fit and feature differentiation should drive the decision more than the headline number.

Pricing

Pricing entry tiers: 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce at paid, AvePoint: Salesforce Data and Metadata Backup at paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.

Review base

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce has the larger user base (1,280 reviews vs 8), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. AvePoint: Salesforce Data and Metadata Backup's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.

Who should pick what

Recommended by size: small/early-stage admins who need fast install and low risk should default to AvePoint: Salesforce Data and Metadata Backup; mid-market and enterprise admins with specific feature requirements should evaluate both — 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce's 1,280-review base may include the workflow context that matches your specific use case better than AvePoint: Salesforce Data and Metadata Backup's broader-but-shallower coverage.

How this is generated

This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce audit • AvePoint: Salesforce Data and Metadata Backup audit

Listed	May 6, 2016	July 11, 2022

Last updated	—	—

3. Features

As listed by each developer

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce

SMS, WhatsApp & Texting in Salesforce ➜ Send & receive SMS, MMS, WhatsApp, Live Chat & Web Chat from Leads, Contacts and Cases ➜ Reach customers with a 98% read rate and ~90-second response ➜ Send your first text message within 2 minutes of installation
Two-Way SMS & Texting via Salesforce Flow ➜ Automate two-way SMS text messaging for lead nurturing via Flow ➜ Trigger Inbound & Outbound SMS, Drip Campaigns and reminders ➜ Connect SMS with Calls, Voicemail, CTI and Telephony across Service Cloud
Built for Every Industry, Compliant ➜ Trusted across Healthcare, Education, Finance and more industries ➜ Compliant text messaging with TCPA, HIPAA and GDPR support ➜ Run SMS and WhatsApp securely across Sales and Service Cloud
AI Chatbots, Live Chat & Conversational AI Messaging ➜ Automate WhatsApp messaging & SMS notifications with Flow ➜ AI chatbot agents & Conversational AI deflect Service Cloud cases ➜ Break language barriers across 15+ channels: SMS, WhatsApp, WeChat
Bulk SMS, MMS & Multichannel WhatsApp Automation ➜ Run bulk SMS, MMS & Bulk Messaging for high-volume campaigns ➜ Send bulk text messages and Mass Text to campaign members via WhatsApp marketing ➜ Scale 1-on-1 SMS and chat across SMS, WhatsApp and WeChat
Native Salesforce SMS App & Flow Components ➜ 360 SMS is a 100% native Salesforce SMS App with seamless SMS integration ➜ Use native SMS components in custom Salesforce Flows ➜ Real-time engagement and text messaging, all in Salesforce
Omnichannel Messaging: WhatsApp Business, Chat & CTI ➜ Message customers on WhatsApp Business, WeChat, KakaoTalk, Viber, Zalo & Line ➜ Personalized text to Live Chat & AI-powered messaging ➜ Unify Chat, SMS & CTI with Omnichannel Conversational Messaging
Free Trial + Free support from USA-Based SMS Experts ➜ Click GET IT NOW to see SMS & WhatsApp live in Salesforce in minutes ➜ Set it up yourself or with our free USA-based SMS experts ➜ No cost, no risk — start texting from Salesforce today
Automated Appointment Reminders, Drip Campaigns & RCS Messaging ➜ Cut no-shows with automated appointment reminders by SMS and WhatsApp ➜ Build drip campaigns for lead nurturing without code ➜ Send every message over SMS, RCS, MMS or CTI from Salesforce

AvePoint

HOLISTIC SALESFORCE BACKUP Enterprise grade backup solution covering all Salesforce data, metadata and custom objects - inclusive of sandbox seeding without additional hidden costs! Our technical, sales and dedicated support teams are on standby 24x7x365
SECURE BY DESIGN Certified by a wide range of organizations such as ISO 27001:20122, SOC 2 Type II, FedRAMP Authorized, IRAP and more. From government to regulated industries to commercial & small businesses, we can meet your data protection needs.
RECOVER WHILE PRESERVING CRTICAL RELATIONSHIPS Master-Detail, Parent-Child, Lookup and even Circular Relationships are backed up to ensure you're recovering your data the way it was.
RESILIENCE IS BUILT IN Our cloud-native architecture is designed to provide customers with confidence that they'll be able to recover or access their data when they need it with a 99.9% uptime guarantee.
RANSOMWARE DETECTION Ransomware, suspicious activity or a runaway script could be causing havoc in your Salesforce environment. Get alerted immediately by our machine learning engine and easily roll-back to recommended recovery points before the incident

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	360 SMS App for Salesforce - Send SMS \| WhatsApp from Salesforce	AvePoint
your customers	#1	Not ranked
whatsapp	#1	Not ranked
services automation	#1	Not ranked
sandbox seeding	Not ranked	#4
data and metadata	Not ranked	#6

7. App details

Long-form description · keyword frequency

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce

360 SMS turns Salesforce into a full texting platform. Send your first SMS, MMS or WhatsApp within two minutes of install — text messaging gets a 98% read rate and ~90-second response. What you can do Two-way, 1-on-1 texting on any Salesforce object Bulk SMS and mass texting at scale, even from Reports Automate SMS text messaging with Drip Campaigns and scheduled sends Appointment reminders that cut no-shows Trigger SMS and WhatsApp from Flow or Process Builder AI chatbot, SMS/email alerts, templates and phone verification Multichannel messaging SMS, MMS, CTI telephony, ringless voicemail, plus WhatsApp and WhatsApp Business — two-way global WhatsApp messaging and Live Chat from your website, all inside Salesforce. Natively built on Salesforce A 100% Native Salesforce SMS App across Sales, Service, Community, Marketing Cloud and Pardot, with omnichannel routing. Long/Short Code or bring your own number. Compliance: TCPA, GDPR, HIPAA, with opt-in/opt-out consent. Used across education, recruitment, real estate, healthcare, mortgage and nonprofits. Click GET IT NOW for a free trial — set it up yourself or with our free USA-based Salesforce and SMS consultants.

Top keywords

sms9×5.03%
salesforce6×3.35%
whatsapp5×2.79%
messaging4×2.23%
texting3×1.68%
mms2×1.12%
sms mms2×1.12%
text2×1.12%
text messaging2×1.12%
two-way2×1.12%

AvePoint

ONE-CLICK SALESFORCE BACKUP Automated 4X daily and on demand backup of critical Salesforce data, including metadata and custom objects, with comparison reports to understand how your Salesforce objects and metadata are changing over time. Unlimited or configurable retention settings. COMPREHENSIVE RECOVERY Full fidelity restores of data across multiple levels (Organization down to the field) with out-of-place and user mapping options. Find the right data to restore with timeline-based or easy keyword searching and preview capability to ensure accurate recovery. Maintain GDPR compliance by identifying records / fields required to be purged from backup data set as needed. UNLIMITED SANDBOX CREATION & SEEDING Build and continue to populate your sandbox environment with anonymization templates and filters that help you maintain high-fidelity content without compromising user privacy. SECURE INDEPENDANT BACKUP COPIES Backup data encryption at rest and in transit with optional BYOK (Bring Your Own Key). Immutable and logically air-gapped backup copies independent of the Salesforce Cloud. Meet your strictest data governance and security needs for total data protection.

Top keywords

data7×4.24%
backup6×3.64%
salesforce4×2.42%
backup copies2×1.21%
backup data2×1.21%
copies2×1.21%
maintain2×1.21%
metadata2×1.21%

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce vs AvePoint

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce

1. Listing metadata

AvePoint

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. Activity in the last 90 days

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce · 8 changes

AvePoint · 0 changes

7. App details

Frequently asked

Is 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce or AvePoint: Salesforce Data and Metadata Backup cheaper?

Which has better reviews, 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce or AvePoint: Salesforce Data and Metadata Backup?

Should I choose 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce or AvePoint: Salesforce Data and Metadata Backup?

Which is faster to set up, 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce or AvePoint: Salesforce Data and Metadata Backup?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Which works better for small vs large Salesforce AppExchange admins?

Can I migrate data between 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce and AvePoint: Salesforce Data and Metadata Backup?