Knowledge Article PDF Exporter for Salesforce vs 360 SMS App for Salesforce Messaging - Send SMS | WhatsApp from Salesforce | CTI
Side-by-side comparison · 24 data points
Knowledge Article PDF Exporter for Salesforce
Knowledge Articles as PDFs from your Service Console or Experience Cloud ✔ Easy to set up, 15 minutes or less ✔ Single or bulk export ✔ From Record Page or Screen Flows ✔ Salesforce native solution ✔ Amazing support
Shopifypaid
360 SMS App for Salesforce Messaging - Send SMS | WhatsApp from Salesforce | CTI
Salesforce-native 360 SMS app to send and receive bulk SMS campaigns, manage WhatsApp messaging, and Telephony all in one place. Use automated texting and phone calling workflows to save time, improve response rates, and engage customers faster.
Shopifypaid
At a glance
| Metric | 360 SMS App for Salesforce Messaging - Send SMS | WhatsApp from Salesforce | CTI | Knowledge Article PDF Exporter for Salesforce |
|---|---|---|
| Rating | 4.9 ★ | ★ 5.0 ★ |
| Total reviews | ★ 1.3k | 25 |
| Free plan | — | — |
| Pricing | paid | paid |
| Built for Shopify | — | — |
| Pricing tiers | 1 tier | ★ 2 tiers |
| Listed features | ★ 9 | 3 |
| Languages | 16 supported | 1 supported |
| Listed since | May 2016 | Mar 2021 |
AppRanks verdict
Generated from live data on this pageKnowledge Article PDF Exporter for Salesforce edges out 360 SMS App for Salesforce Messaging - Send SMS | WhatsApp from Salesforce | CTI on rating (5.0★ vs 4.9★), but the gap is small enough that pricing fit and feature differentiation should drive the decision more than the headline number. Pricing entry tiers: 360 SMS App for Salesforce Messaging - Send SMS | WhatsApp from Salesforce | CTI at paid, Knowledge Article PDF Exporter for Salesforce at paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (apps, orders, integrations) varies. 360 SMS App for Salesforce Messaging - Send SMS | WhatsApp from Salesforce | CTI has the larger user base (1,277 reviews vs 25), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Knowledge Article PDF Exporter for Salesforce's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to Knowledge Article PDF Exporter for Salesforce; mid-market and enterprise merchants with specific feature requirements should evaluate both — 360 SMS App for Salesforce Messaging - Send SMS | WhatsApp from Salesforce | CTI's 1,277-review base may include the workflow context that matches your specific use case better than Knowledge Article PDF Exporter for Salesforce's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: 360 SMS App for Salesforce Messaging - Send SMS | WhatsApp from Salesforce | CTI audit • Knowledge Article PDF Exporter for Salesforce audit
1. Listing metadata
Field-level data| 360 SMS App for Salesforce Messaging - Send SMS | WhatsApp from Salesforce | CTI | Knowledge Article PDF Exporter for Salesforce | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | — | — |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | ||
| Last updated | — | — |
2. Pricing & plans
Listed prices · monthly · USDTier
360 SMS App for Salesforce Messaging - Send SMS | WhatsApp from Salesforce | CTI
Knowledge Article PDF Exporter for Salesforce
Paid #1
Default Plan
15
Monthly Plan 700
700
Paid #2
—
Yearly Plan 7449
7449
3. Features
As listed by each developer360 SMS App for Salesforce Messaging - Send SMS | WhatsApp from Salesforce | CTI
- Texting works with SMS/WhatsApp! 98% Read Rate, 90 seconds Response Time! You know it, your customers want it! Within 2 minutes of the trial install, you can send/receive your first text message/SMS/MMS/WhatsApp/Webchat/CTI. Guaranteed!
- Nurture your leads with a first-ever mix of Text Messaging, Voicemail & CTI campaigns. Automatically update responses on SF. Use intelligent Surveys and Follow-ups to increase Customer Engagement. Monitor your communication effectiveness on dashboards.
- Built for Every Industry’s Needs 360 SMS is designed to cater to diverse industries, including Healthcare, Education, Finance, and more. Engage customers effortlessly while ensuring HIPAA, GDPR, and other regulatory compliance, all within Salesforce.
- AI-powered Message Language Translation Break language barriers across 15+ channels, including WeChat, WhatsApp, and SMS for mass texting. AI agents and AI chatbots auto-detect preferred language and deliver sales messages.
- Multichannel Messaging Take text messaging to the next level with 360 SMS using AI. Leverage multichannel mass texting and chat across SMS, WhatsApp, and WeChat - right from Salesforce. Boost outreach, streamline engagement and sales conversions!
- Natively Built on Salesforce 360 SMS, a natively built text messaging app, ensures seamless integration and unmatched performance. Leverage a unified platform to simplify text messaging, enhance workflows and drive customer engagement—all in Salesforce.
- Boost Sales with Widespread Presence Expand your presence over multiple channels in Salesforce like KakaoTalk, Viber, Zalo, Line, and more with advanced integration. From personalized texts to AI-powered messaging, get everything you need to boost sales.
- THERE IS A SIGNIFICANT DIFFERENCE IN ARCHITECTURE & DESIGN. Click *GET IT NOW* for a Free Trial. Install now to see the magic of SMS/Texting within Salesforce! Do it yourself or take advantage of our free USA-based Salesforce and SMS consultants.
- Free Support Experience seamless text messaging with 360 SMS! Enjoy free support to streamline your text messaging operations, boost customer engagement, and maximize efficiency—all within Salesforce. Simplify communication with free expert assistance.
Knowledge Article PDF Exporter for Salesforce
- SUPERCHARGE YOUR KNOWLEDGE BASE ✔ Export any Knowledge Article or any object as PDF with the click of a button ✔ Single or Mass Export PDF ✔ Salesforce Lightning and Experience Cloud (Community)
- CUSTOMIZE LAYOUT ✔ Select any Field for the Knowledge PDF ✔ Define Field Sets for different Record Types ✔ Customizable header and footer text
- 30-MINUTE SETUP GUARANTEE ✔ Be up and running in 30 minutes or less ✔ No coding or complex setup is required ✔ Fully native to Salesforce
4. Categories & rankings
Shared categories on the same row · in-category position inline360 SMS App for Salesforce Messaging - Send SMS | WhatsApp from Salesforce | CTI
Knowledge Article PDF Exporter for Salesforce
Sales#1 of 1.7k
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—
Customer Service#67 of 1.1k
5. Search rankings
Top 5 keywords · shared rankings prioritized| Keyword | 360 SMS App for Salesforce Messaging - Send SMS | WhatsApp from Salesforce | CTI | Knowledge Article PDF Exporter for Salesforce |
|---|---|---|
| contact | #4 | Not ranked |
| chatbot | #10 | Not ranked |
| lead capture | #51 | Not ranked |
7. Activity in the last 90 days
Tracked changes · pricing, features, copy, screenshots360 SMS App for Salesforce Messaging - Send SMS | WhatsApp from Salesforce | CTI · 5 changes
- Apr 24descriptionListing copy updated
- Apr 24descriptionListing copy updated
- Apr 22descriptionListing copy updated
- Apr 13descriptionListing copy updated
- Apr 13descriptionListing copy updated
Knowledge Article PDF Exporter for Salesforce · 2 changes
- Apr 13descriptionListing copy updated
- Apr 13descriptionListing copy updated
9. App details
Long-form description · keyword frequency360 SMS App for Salesforce Messaging - Send SMS | WhatsApp from Salesforce | CTI
Texting Experts! Compare us with others, you’ll see the difference! Features: Conversational 1-on-1 Texting | Threaded text messages on any object Link Tracking | Drip Campaigns Scheduled SMS & Event Reminders Bulk SMS/MMS, even from Reports Automated/Triggered SMS/WhatsApp through Process Builder Chatbot | Intelligent Text | Keyword-SMS based Responses SMS & Email Alerts Email Reply to Incoming Texts sends SMS response Dark Hours | Sticky SMS Number | SMS Templates | Text to Donate Verify the Phone Multichannel: SMS | MMS | CTI | Ringless Voicemail WhatsApp:2-way global messaging & WhatsApp Live Chat from website Supports: Omnichannel SMS Routing Sales, Service & Community Cloud | Marketing Cloud/Pardot/Marketo Salesforce1 mobile Long Code/Short Code | Bring Your Own Number (Fixed line, VOIP) / Carrier (Twilio, Nexmo, Ring Central, etc.) Compliance: TCPA, GDPR, HIPAA, etc. | Opt-In/Opt-Out Use Cases: Education, Recruitment, Mortgage, Real Estate, Professional Services, Healthcare, NPO, etc. Lead Capture/Qualification, Automated Reminders, Schedule Meetings, Marketing Campaigns, Case Management Demo: https://360smsapp.com/contact-us/
Top keywords
- sms9×5.88%
- etc3×1.96%
- text3×1.96%
- whatsapp3×1.96%
- automated2×1.31%
- campaigns2×1.31%
- cloud2×1.31%
- code2×1.31%
- email2×1.31%
- marketing2×1.31%
- mms2×1.31%
- number2×1.31%
Knowledge Article PDF Exporter for Salesforce
50% Discount for a limited time! Do customers want your Knowledge Articles as a PDF, maybe Accounts? Do employees want to send Knowledge Articles to customers with ease? In minutes you have a button in your Salesforce or Experience Cloud (Community) so that everyone can download Knowledge Articles or any other object as a PDF. No coding required. Suitable for all Administrators. Customization The "Download PDF" button can be added to any Lightning Page Layout or Screen Flow. You can so easily define the fields displayed on the PDF for your Knowledge Articles or any Object. The fields displayed can be configured per Record Type. Header and footer text can be customized to your needs. Mass Export Many customers want to have all Articles exported as a PDF for their files. That's why I added a Mass Export functionality. Happy Users Happy Users, nothing makes a good Admin happier. And oftentimes the small things in life make the biggest difference to Users. Admin's Helper`s purpose is to provide small, useful Apps to Administrators. Each App is focused on one problem, affordable, and can be installed in less than 30 minutes.
Top keywords
- articles5×2.62%
- pdf5×2.62%
- knowledge4×2.09%
- knowledge articles4×2.09%
- customers3×1.57%
- users3×1.57%
- want3×1.57%
- added2×1.05%
- administrators2×1.05%
- button2×1.05%
- customers want2×1.05%
- displayed2×1.05%
Frequently asked
Common questions about this comparisonIs 360 SMS App for Salesforce Messaging - Send SMS | WhatsApp from Salesforce | CTI or Knowledge Article PDF Exporter for Salesforce cheaper?
Both 360 SMS App for Salesforce Messaging - Send SMS | WhatsApp from Salesforce | CTI and Knowledge Article PDF Exporter for Salesforce offer paid plans only. 360 SMS App for Salesforce Messaging - Send SMS | WhatsApp from Salesforce | CTI starts at paid; Knowledge Article PDF Exporter for Salesforce starts at paid. Compare the per-tier features in the Pricing section above before committing.
Which has better reviews, 360 SMS App for Salesforce Messaging - Send SMS | WhatsApp from Salesforce | CTI or Knowledge Article PDF Exporter for Salesforce?
Knowledge Article PDF Exporter for Salesforce has the higher average rating (5.0★ from 25 reviews) compared to 360 SMS App for Salesforce Messaging - Send SMS | WhatsApp from Salesforce | CTI (4.9★ from 1,277 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
Should I choose 360 SMS App for Salesforce Messaging - Send SMS | WhatsApp from Salesforce | CTI or Knowledge Article PDF Exporter for Salesforce?
It depends on what you're optimizing for. 360 SMS App for Salesforce Messaging - Send SMS | WhatsApp from Salesforce | CTI fits better if you prioritize broader integrations; Knowledge Article PDF Exporter for Salesforce is the call if you need the higher-rated option. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Which is faster to set up, 360 SMS App for Salesforce Messaging - Send SMS | WhatsApp from Salesforce | CTI or Knowledge Article PDF Exporter for Salesforce?
Both apps are one-click installs from the Salesforce AppExchange marketplace. 360 SMS App for Salesforce Messaging - Send SMS | WhatsApp from Salesforce | CTI has more onboarding documentation maturity (1,277 reviews vs 25), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
Which works better for small vs large Salesforce AppExchange stores?
360 SMS App for Salesforce Messaging - Send SMS | WhatsApp from Salesforce | CTI typically suits early-stage and growth-mode stores based on its review-base composition (1,277 reviews). Knowledge Article PDF Exporter for Salesforce aligns more with early-stage and growth-mode stores (25 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
Can I migrate data between 360 SMS App for Salesforce Messaging - Send SMS | WhatsApp from Salesforce | CTI and Knowledge Article PDF Exporter for Salesforce?
Migration support varies by app and category. 360 SMS App for Salesforce Messaging - Send SMS | WhatsApp from Salesforce | CTI and Knowledge Article PDF Exporter for Salesforce both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Knowledge Article PDF Exporter for Salesforce" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.