Side-by-side comparison
Send SMS, MMS, RCS, WeChat, WhatsApp & CTI from Salesforce. Automate text messaging with Flow & Agentforce, run bulk SMS & drip campaigns, manage two-way SMS with AI chatbots, no-code automation. 100% Salesforce-native: Healthcare, Nonprofits & Education.
Give your team a unified 360° view of all customer documents directly in Salesforce®. No more browsing through apps, searching for documents or emailing back and forth. With Next®, you get work done without ever leaving Salesforce®.
| Metric | 360 SMS App: SMS, Text, MMS, Bulk SMS, WhatsApp SMS, RCS, Two-Way SMS Salesforce | Next - Enterprise Document Management for Salesforce |
|---|---|---|
| Rating | 4.9 ★ | ★ 5.0 ★ |
| Total reviews | ★ 1.3k | 2 |
| Free plan | — | — |
| Pricing | paid | paid |
| Pricing tiers | 1 tier | 1 tier |
| Listed features | 9 | 9 |
On the measured data here, 360 SMS App leads on more dimensions (3 vs 1). Pick Next if one of the points where it leads is what you need.
Listed entry pricing: 360 SMS App at paid, Next at paid. See the plans table for what each tier includes.
Built only from the Salesforce AppExchange listing data shown on this page. AppRanks does not accept payment to influence comparisons. Read the methodology
Read each app's audit: 360 SMS App: SMS, Text, MMS, Bulk SMS, WhatsApp SMS, RCS, Two-Way SMS Salesforce audit • Next - Enterprise Document Management for Salesforce audit
| Field | 360 SMS App | Next - Enterprise Document Management for Salesforce |
|---|---|---|
| Tagline | ||
| Languages | ||
| Platforms | ||
| Developer |
| Languages | 16 supported | 5 supported |
|---|
| Listed since | May 2016 | Mar 2023 |
|---|
| Listed |
|---|
| Keyword | 360 SMS App | Next - Enterprise Document Management for Salesforce |
|---|---|---|
| your customers | #1 | Not ranked |
| within salesforce | #1 | Not ranked |
| sms and | #1 | Not ranked |
| next | Not ranked | #3 |
| documents | Not ranked | #10 |
Neither 360 SMS App: SMS, Text, MMS, Bulk SMS, WhatsApp SMS, RCS, Two-Way SMS Salesforce nor Next - Enterprise Document Management for Salesforce lists a free plan. 360 SMS App: SMS, Text, MMS, Bulk SMS, WhatsApp SMS, RCS, Two-Way SMS Salesforce's paid plans start at $7 / user / month (USD); Next - Enterprise Document Management for Salesforce's paid plans start at €10 / user / month (EUR) — priced in different units, so not directly comparable. Prices are as listed on the Salesforce AppExchange; check what each tier includes in the Pricing section above.
Next - Enterprise Document Management for Salesforce has the higher average rating (5.0★ from 2 reviews) compared to 360 SMS App: SMS, Text, MMS, Bulk SMS, WhatsApp SMS, RCS, Two-Way SMS Salesforce (4.9★ from 1,295 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
Next - Enterprise Document Management for Salesforce holds the higher average rating (5.0★ vs 4.9★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Salesforce AppExchange. AppRanks doesn't measure setup time directly; 360 SMS App: SMS, Text, MMS, Bulk SMS, WhatsApp SMS, RCS, Two-Way SMS Salesforce has more published reviews to read for user-reported install experience (1,295 vs 2).
AppRanks cannot say which fits a larger or smaller operation — there is no store-size measurement in the Salesforce AppExchange data. What it can show: 360 SMS App: SMS, Text, MMS, Bulk SMS, WhatsApp SMS, RCS, Two-Way SMS Salesforce has 1,295 published reviews; Next - Enterprise Document Management for Salesforce has 2 published reviews. Compare plan limits and pricing tiers against your own volume.
Migration support varies by app and category. 360 SMS App: SMS, Text, MMS, Bulk SMS, WhatsApp SMS, RCS, Two-Way SMS Salesforce and Next - Enterprise Document Management for Salesforce both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Next - Enterprise Document Management for Salesforce" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.