Side-by-side comparison
Send SMS, MMS, RCS, WeChat, WhatsApp & CTI from Salesforce. Automate text messaging with Flow & Agentforce, run bulk SMS & drip campaigns, manage two-way SMS with AI chatbots, no-code automation. 100% Salesforce-native: Healthcare, Nonprofits & Education.
100% native Salesforce URL shortener to create, manage, and track branded short links across Sales, Service, Marketing, and Experience Cloud, keeping all click and engagement data securely inside your Salesforce org for better security and governance.
| Metric | 360 SMS App: SMS, Text, MMS, Bulk SMS, WhatsApp SMS, RCS, Two-Way SMS Salesforce | Shortify.ing: Native Salesforce URL Shortener for Marketing, Sales & Service |
|---|---|---|
| Rating | ★ 4.9 ★ | 3.0 ★ |
| Total reviews | ★ 1.3k | 2 |
| Free plan | — | ★ Yes |
| Pricing | paid | freemium |
| Pricing tiers | 1 tier | 1 tier |
| Listed features | ★ 9 |
On the measured data here, 360 SMS App leads on more dimensions (4 vs 0). Pick Shortify.ing if one of the points where it leads is what you need.
Shortify.ing: Native Salesforce URL Shortener for Marketing, Sales & Service lists a free tier (freemium); 360 SMS App: SMS, Text, MMS, Bulk SMS, WhatsApp SMS, RCS, Two-Way SMS Salesforce lists paid.
Built only from the Salesforce AppExchange listing data shown on this page. AppRanks does not accept payment to influence comparisons. Read the methodology
Read each app's audit: 360 SMS App: SMS, Text, MMS, Bulk SMS, WhatsApp SMS, RCS, Two-Way SMS Salesforce audit • Shortify.ing: Native Salesforce URL Shortener for Marketing, Sales & Service audit
| Field | 360 SMS App | Shortify.ing |
|---|---|---|
| Tagline | ||
| Languages | ||
| Platforms | ||
| Developer |
| 8 |
| Languages | 16 supported | 7 supported |
|---|
| Listed since | May 2016 | Aug 2021 |
|---|
| Listed |
|---|
| Keyword | 360 SMS App | Shortify.ing |
|---|---|---|
| within salesforce | #1 | Not ranked |
| sms mms | #1 | Not ranked |
| use cases | #1 | Not ranked |
| service and marketing | Not ranked | #9 |
| sales cloud service | Not ranked | #10 |
Neither 360 SMS App: SMS, Text, MMS, Bulk SMS, WhatsApp SMS, RCS, Two-Way SMS Salesforce nor Shortify.ing: Native Salesforce URL Shortener for Marketing, Sales & Service lists a free plan. 360 SMS App: SMS, Text, MMS, Bulk SMS, WhatsApp SMS, RCS, Two-Way SMS Salesforce's paid plans start at $7 / user / month (USD); Shortify.ing: Native Salesforce URL Shortener for Marketing, Sales & Service's paid plans start at $49 / company / month (USD) — priced in different units, so not directly comparable. Prices are as listed on the Salesforce AppExchange; check what each tier includes in the Pricing section above.
360 SMS App: SMS, Text, MMS, Bulk SMS, WhatsApp SMS, RCS, Two-Way SMS Salesforce has the higher average rating (4.9★ from 1,295 reviews) compared to Shortify.ing: Native Salesforce URL Shortener for Marketing, Sales & Service (3.0★ from 2 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
360 SMS App: SMS, Text, MMS, Bulk SMS, WhatsApp SMS, RCS, Two-Way SMS Salesforce holds the higher average rating (4.9★ vs 3.0★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Salesforce AppExchange. AppRanks doesn't measure setup time directly; 360 SMS App: SMS, Text, MMS, Bulk SMS, WhatsApp SMS, RCS, Two-Way SMS Salesforce has more published reviews to read for user-reported install experience (1,295 vs 2).
AppRanks cannot say which fits a larger or smaller operation — there is no store-size measurement in the Salesforce AppExchange data. What it can show: 360 SMS App: SMS, Text, MMS, Bulk SMS, WhatsApp SMS, RCS, Two-Way SMS Salesforce has 1,295 published reviews; Shortify.ing: Native Salesforce URL Shortener for Marketing, Sales & Service has 2 published reviews. Compare plan limits and pricing tiers against your own volume.
Migration support varies by app and category. 360 SMS App: SMS, Text, MMS, Bulk SMS, WhatsApp SMS, RCS, Two-Way SMS Salesforce and Shortify.ing: Native Salesforce URL Shortener for Marketing, Sales & Service both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Shortify.ing: Native Salesforce URL Shortener for Marketing, Sales & Service" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.