360 SMS App vs File 365 – Empower Salesforce with SharePoint integration

360 SMS turns Salesforce into a full texting platform. Send your first SMS, MMS or WhatsApp within two minutes of install — text messaging gets a 98% read rate and ~90-second response. What you can do Two-way, 1-on-1 texting on any Salesforce object Bulk SMS and mass texting at scale, even from Reports Automate SMS text messaging with Drip Campaigns and scheduled sends Appointment reminders that cut no-shows Trigger SMS and WhatsApp from Flow or Process Builder AI chatbot, SMS/email alerts, templates and phone verification Multichannel messaging SMS, MMS, CTI telephony, ringless voicemail, plus WhatsApp and WhatsApp Business — two-way global WhatsApp messaging and Live Chat from your website, all inside Salesforce. Natively built on Salesforce A 100% Native Salesforce SMS App across Sales, Service, Community, Marketing Cloud and Pardot, with omnichannel routing. Long/Short Code or bring your own number. Compliance: TCPA, GDPR, HIPAA, with opt-in/opt-out consent. Used across education, recruitment, real estate, healthcare, mortgage and nonprofits. Click GET IT NOW for a free trial — set it up yourself or with our free USA-based Salesforce and SMS consultants.

With FILE 365, just one click on a file in a Salesforce record is enough to open the file in the right Microsoft 365 application ready for editing. Changes are automatically saved to the document. No more need to download files and upload the files back to Salesforce after editing. FILE 365 GALLERY A preview of the file is displayed in Salesforce, giving the user immediate insight to the content of a file. The File 365 Gallery enables the user to scroll quickly through the content of multiple files without opening each file individually. Previews are available for all file types supported by Office 365 Online. Save large files directly to SharePoint, like videos or pdf's, and access them from your Salesforce records. EMAIL-TO-CASE File 365 supports Email-to-Case. Incoming mail attachments are related to the case record and automatically saved in SharePoint. FILE 365 combines both strengths of Salesforce and Microsoft 365: Use Salesforce to automate your processes and use SharePoint to store data in a structured way. Never worry again about losing updates to your Salesforce files. File 365 is suitable for all Salesforce clouds.