Which works better for small vs large Salesforce AppExchange stores?

360 SMS App for Salesforce Messaging - Send SMS | WhatsApp from Salesforce | CTI typically suits early-stage and growth-mode stores based on its review-base composition (1,277 reviews). Enhanced Files List aligns more with early-stage and growth-mode stores (90 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.

AppRanks

360 SMS App for vs Enhanced Files List — Salesforce

360 SMS App for Salesforce Messaging - Send SMS | WhatsApp from Salesforce | CTI vs Enhanced Files List

Side-by-side comparison · 24 data points

360 SMS App for Salesforce Messaging - Send SMS | WhatsApp from Salesforce | CTI

4.9·1.3kreviews

Salesforce-native 360 SMS app to send and receive bulk SMS campaigns, manage WhatsApp messaging, and Telephony all in one place. Use automated texting and phone calling workflows to save time, improve response rates, and engage customers faster.

Shopifypaid

Change

1. Listing metadata

Field-level data

	360 SMS App for Salesforce Messaging - Send SMS \| WhatsApp from Salesforce \| CTI	Enhanced Files List
Tagline	“Salesforce-native 360 SMS app to send and receive bulk SMS campaigns, manage WhatsApp messaging, and Telephony all in one place. Use automated texting and phone calling workflows to save time, improve response rates, and engage customers faster.”245 chars	“Ever wanted to customize the Files related list? Now you can! Use the Enhanced Files List component on record, app, or home pages. Select up to 10 fields to display, including custom Content Version fields. Control list behavior without writing any code.”254 chars
Description	1162 / 2000 chars58% used	758 / 2000 chars38% used
Screenshots	—	—
Languages	nlenfifrde+11 more	en
Platforms	Shopify	Shopify
Developer	360 Degree Cloud Technologies Pvt. Ltd.	Salesforce Labs

At a glance

9 metrics · auto-computed

Feature comparison between 360 SMS App for Salesforce Messaging - Send SMS | WhatsApp from Salesforce | CTI and Enhanced Files List
Metric	360 SMS App for Salesforce Messaging - Send SMS \| WhatsApp from Salesforce \| CTI	Enhanced Files List
Rating	★ 4.9 ★	3.2 ★
Total reviews	★ 1.3k	90
Free plan	—	★ Yes
Pricing	paid	free
Built for Shopify	—	—
Pricing tiers	1 tier	—
Listed features	★ 9	3
Languages	16 supported	1 supported
Listed since	May 2016	Jun 2020

AppRanks verdict

Generated from live data on this page

Based on the data on this page, 360 SMS App for Salesforce Messaging - Send SMS | WhatsApp from Salesforce | CTI is the stronger choice for most Salesforce AppExchange merchants — 4.9★ vs Enhanced Files List's 3.2★ is a meaningful gap that usually reflects real product or support quality differences across the user base. On pricing, Enhanced Files List offers a free tier (free) while 360 SMS App for Salesforce Messaging - Send SMS | WhatsApp from Salesforce | CTI starts at paid. The free option meaningfully reduces evaluation cost, particularly for stores at sub-1K monthly orders where the entry-paid tier can outpace the value delivered. 360 SMS App for Salesforce Messaging - Send SMS | WhatsApp from Salesforce | CTI has the larger user base (1,277 reviews vs 90), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Enhanced Files List's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to 360 SMS App for Salesforce Messaging - Send SMS | WhatsApp from Salesforce | CTI; mid-market and enterprise merchants with specific feature requirements should evaluate both — Enhanced Files List's 90-review base may include the workflow context that matches your specific use case better than 360 SMS App for Salesforce Messaging - Send SMS | WhatsApp from Salesforce | CTI's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: 360 SMS App for Salesforce Messaging - Send SMS | WhatsApp from Salesforce | CTI audit • Enhanced Files List audit

Listed	May 6, 2016	June 16, 2020

Last updated	—	—

3. Features

As listed by each developer

360 SMS App for Salesforce Messaging - Send SMS | WhatsApp from Salesforce | CTI

Texting works with SMS/WhatsApp! 98% Read Rate, 90 seconds Response Time! You know it, your customers want it! Within 2 minutes of the trial install, you can send/receive your first text message/SMS/MMS/WhatsApp/Webchat/CTI. Guaranteed!
Nurture leads with real conversations and reduce no-shows. Drive Customer Engagement with Two-Way SMS, AI Text Messaging, CTI, Calls, and Voicemail. Automate Inbound & Outbound SMS, Appointment Reminders, surveys, and follow-ups—all logged to Salesforce.
Built for Every Industry’s Needs 360 SMS is designed to cater to diverse industries, including Healthcare, Education, Finance, and more. Engage customers effortlessly while ensuring HIPAA, GDPR, and other regulatory compliance, all within Salesforce.
AI-powered Message Language Translation Break language barriers across 15+ channels, including WeChat, WhatsApp, and SMS for mass texting. AI agents and AI chatbots auto-detect preferred language and deliver sales messages.
Multichannel Messaging Take text messaging to the next level with 360 SMS using AI. Leverage multichannel mass texting and chat across SMS, WhatsApp, and WeChat - right from Salesforce. Boost outreach, streamline engagement and sales conversions!
Natively Built on Salesforce 360 SMS, a natively built text messaging app, ensures seamless integration and unmatched performance. Leverage a unified platform to simplify text messaging, enhance workflows and drive customer engagement—all in Salesforce.
Boost Sales with Widespread Presence Expand your presence over multiple channels in Salesforce like KakaoTalk, Viber, Zalo, Line, and more with advanced integration. From personalized texts to AI-powered messaging, get everything you need to boost sales.
THERE IS A SIGNIFICANT DIFFERENCE IN ARCHITECTURE & DESIGN. Click *GET IT NOW* for a Free Trial. Install now to see the magic of SMS/Texting within Salesforce! Do it yourself or take advantage of our free USA-based Salesforce and SMS consultants.
Free Support Experience seamless text messaging with 360 SMS! Enjoy free support to streamline your text messaging operations, boost customer engagement, and maximize efficiency—all within Salesforce. Simplify communication with free expert assistance.

Enhanced Files List

Flexibility to configure the types of fields, title, icon and various other parts of the component
Upload and Download Multiple Files
Adaptable to wide and narrow desktop and mobile form factors

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	360 SMS App for Salesforce Messaging - Send SMS \| WhatsApp from Salesforce \| CTI	Enhanced Files List
marketing	#1	Not ranked
sms and	#1	Not ranked
services automation	#1	Not ranked
component allows	Not ranked	#1
display	Not ranked	#2

9. App details

Long-form description · keyword frequency

360 SMS App for Salesforce Messaging - Send SMS | WhatsApp from Salesforce | CTI

Texting Experts! Compare us with others, you’ll see the difference! Features: Conversational 1-on-1 Texting | Threaded text messages on any object Link Tracking | Drip Campaigns Scheduled SMS & Event Reminders Bulk SMS/MMS, even from Reports Automated/Triggered SMS/WhatsApp through Process Builder Chatbot | Intelligent Text | Keyword-SMS based Responses SMS & Email Alerts Email Reply to Incoming Texts sends SMS response Dark Hours | Sticky SMS Number | SMS Templates | Text to Donate Verify the Phone Multichannel: SMS | MMS | CTI | Ringless Voicemail WhatsApp:2-way global messaging & WhatsApp Live Chat from website Supports: Omnichannel SMS Routing Sales, Service & Community Cloud | Marketing Cloud/Pardot/Marketo Salesforce1 mobile Long Code/Short Code | Bring Your Own Number (Fixed line, VOIP) / Carrier (Twilio, Nexmo, Ring Central, etc.) Compliance: TCPA, GDPR, HIPAA, etc. | Opt-In/Opt-Out Use Cases: Education, Recruitment, Mortgage, Real Estate, Professional Services, Healthcare, NPO, etc. Lead Capture/Qualification, Automated Reminders, Schedule Meetings, Marketing Campaigns, Case Management Demo: https://360smsapp.com/contact-us/

Top keywords

sms9×5.88%
etc3×1.96%
text3×1.96%
whatsapp3×1.96%
automated2×1.31%
campaigns2×1.31%
cloud2×1.31%
code2×1.31%
email2×1.31%
marketing2×1.31%
mms2×1.31%
number2×1.31%

Enhanced Files List

The Enhanced Files List component is a flexible Lightning Web Component solution that allows you to customize and extend the Files related list in Lightning Experience and Lightning Communities. The component works with any object that has the Files related list available and allows you to create a custom list of Files on a record page, home page, or custom app page. Admins can control many aspects of the list behavior without writing any code: Choose up to 10 fields to display, including standard Files fields and any custom ContentVersion fields in your org Retrieve files from child objects Ability to upload and download multiple files Choose a wide or narrow form factor Control additional aspects of the display to customize the experience

Top keywords

files7×5.69%
list5×4.07%
component3×2.44%
custom3×2.44%
fields3×2.44%
lightning3×2.44%
page3×2.44%
allows2×1.63%
aspects2×1.63%
choose2×1.63%
control

360 SMS App for Salesforce Messaging - Send SMS | WhatsApp from Salesforce | CTI vs Enhanced Files List

360 SMS App for Salesforce Messaging - Send SMS | WhatsApp from Salesforce | CTI

1. Listing metadata

Enhanced Files List

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

7. Activity in the last 90 days

360 SMS App for Salesforce Messaging - Send SMS | WhatsApp from Salesforce | CTI · 5 changes

Enhanced Files List · 0 changes

9. App details

Frequently asked

Is 360 SMS App for Salesforce Messaging - Send SMS | WhatsApp from Salesforce | CTI or Enhanced Files List cheaper?

Which has better reviews, 360 SMS App for Salesforce Messaging - Send SMS | WhatsApp from Salesforce | CTI or Enhanced Files List?

Should I choose 360 SMS App for Salesforce Messaging - Send SMS | WhatsApp from Salesforce | CTI or Enhanced Files List?

Which is faster to set up, 360 SMS App for Salesforce Messaging - Send SMS | WhatsApp from Salesforce | CTI or Enhanced Files List?

See full keyword rankings, install trends, and weekly alerts

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