Which works better for small vs large Salesforce AppExchange stores?

360 SMS App for Salesforce Messaging - Send SMS | WhatsApp from Salesforce | CTI typically suits early-stage and growth-mode stores based on its review-base composition (1,277 reviews). Secure File Transport Powered by Botdoc aligns more with early-stage and growth-mode stores (15 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.

AppRanks

360 SMS App for vs Secure File Transport — Salesforce

360 SMS App for Salesforce Messaging - Send SMS | WhatsApp from Salesforce | CTI vs Secure File Transport Powered by Botdoc

Side-by-side comparison · 24 data points

360 SMS App for Salesforce Messaging - Send SMS | WhatsApp from Salesforce | CTI

4.9·1.3kreviews

Salesforce-native 360 SMS app to send and receive bulk SMS campaigns, manage WhatsApp messaging, and Telephony all in one place. Use automated texting and phone calling workflows to save time, improve response rates, and engage customers faster.

Shopifypaid

Change

1. Listing metadata

Field-level data

	360 SMS App for Salesforce Messaging - Send SMS \| WhatsApp from Salesforce \| CTI	Secure File Transport Powered by Botdoc
Tagline	“Salesforce-native 360 SMS app to send and receive bulk SMS campaigns, manage WhatsApp messaging, and Telephony all in one place. Use automated texting and phone calling workflows to save time, improve response rates, and engage customers faster.”245 chars	“Securely exchange sensitive files in and out of Salesforce using Secure File Transport, powered by Botdoc. Share documents without portals, passwords, or downloads while meeting GDPR, HIPAA, SOC 2, and PCI requirements through encrypted file transfers.”252 chars
Description	1162 / 2000 chars58% used	1075 / 2000 chars54% used
Screenshots	—	—
Languages	nlenfifrde+11 more	en
Platforms	Shopify	Shopify
Developer	360 Degree Cloud Technologies Pvt. Ltd.	Cloud Maven, Inc

At a glance

9 metrics · auto-computed

Feature comparison between 360 SMS App for Salesforce Messaging - Send SMS | WhatsApp from Salesforce | CTI and Secure File Transport Powered by Botdoc
Metric	360 SMS App for Salesforce Messaging - Send SMS \| WhatsApp from Salesforce \| CTI	Secure File Transport Powered by Botdoc
Rating	4.9 ★	★ 5.0 ★
Total reviews	★ 1.3k	15
Free plan	—	—
Pricing	paid	paid
Built for Shopify	—	—
Pricing tiers	1 tier	1 tier
Listed features	9	9
Languages	16 supported	1 supported
Listed since	May 2016	Aug 2020

AppRanks verdict

Generated from live data on this page

Secure File Transport Powered by Botdoc edges out 360 SMS App for Salesforce Messaging - Send SMS | WhatsApp from Salesforce | CTI on rating (5.0★ vs 4.9★), but the gap is small enough that pricing fit and feature differentiation should drive the decision more than the headline number. Pricing entry tiers: 360 SMS App for Salesforce Messaging - Send SMS | WhatsApp from Salesforce | CTI at paid, Secure File Transport Powered by Botdoc at paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (apps, orders, integrations) varies. 360 SMS App for Salesforce Messaging - Send SMS | WhatsApp from Salesforce | CTI has the larger user base (1,277 reviews vs 15), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Secure File Transport Powered by Botdoc's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to Secure File Transport Powered by Botdoc; mid-market and enterprise merchants with specific feature requirements should evaluate both — 360 SMS App for Salesforce Messaging - Send SMS | WhatsApp from Salesforce | CTI's 1,277-review base may include the workflow context that matches your specific use case better than Secure File Transport Powered by Botdoc's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: 360 SMS App for Salesforce Messaging - Send SMS | WhatsApp from Salesforce | CTI audit • Secure File Transport Powered by Botdoc audit

Listed	May 6, 2016	August 31, 2020

Last updated	—	—

3. Features

As listed by each developer

360 SMS App for Salesforce Messaging - Send SMS | WhatsApp from Salesforce | CTI

Texting works with SMS/WhatsApp! 98% Read Rate, 90 seconds Response Time! You know it, your customers want it! Within 2 minutes of the trial install, you can send/receive your first text message/SMS/MMS/WhatsApp/Webchat/CTI. Guaranteed!
Nurture leads with real conversations and reduce no-shows. Drive Customer Engagement with Two-Way SMS, AI Text Messaging, CTI, Calls, and Voicemail. Automate Inbound & Outbound SMS, Appointment Reminders, surveys, and follow-ups—all logged to Salesforce.
Built for Every Industry’s Needs 360 SMS is designed to cater to diverse industries, including Healthcare, Education, Finance, and more. Engage customers effortlessly while ensuring HIPAA, GDPR, and other regulatory compliance, all within Salesforce.
AI-powered Message Language Translation Break language barriers across 15+ channels, including WeChat, WhatsApp, and SMS for mass texting. AI agents and AI chatbots auto-detect preferred language and deliver sales messages.
Multichannel Messaging Take text messaging to the next level with 360 SMS using AI. Leverage multichannel mass texting and chat across SMS, WhatsApp, and WeChat - right from Salesforce. Boost outreach, streamline engagement and sales conversions!
Natively Built on Salesforce 360 SMS, a natively built text messaging app, ensures seamless integration and unmatched performance. Leverage a unified platform to simplify text messaging, enhance workflows and drive customer engagement—all in Salesforce.
Boost Sales with Widespread Presence Expand your presence over multiple channels in Salesforce like KakaoTalk, Viber, Zalo, Line, and more with advanced integration. From personalized texts to AI-powered messaging, get everything you need to boost sales.
THERE IS A SIGNIFICANT DIFFERENCE IN ARCHITECTURE & DESIGN. Click *GET IT NOW* for a Free Trial. Install now to see the magic of SMS/Texting within Salesforce! Do it yourself or take advantage of our free USA-based Salesforce and SMS consultants.
Free Support Experience seamless text messaging with 360 SMS! Enjoy free support to streamline your text messaging operations, boost customer engagement, and maximize efficiency—all within Salesforce. Simplify communication with free expert assistance.

Secure File Transport Powered by Botdoc

✔️Secure File Transport Sends and Receives Sensitive Files Without Portals Send & receive sensitive files safely, without using passwords, portal links, apps or downloads. Clients & employees can share documents protected by encryption & access controls.
✔️Meet GDPR, HIPAA, and SOC 2 Compliance for Secure File Transfers • GDPR compliant by design for all file transfers • Supports HIPAA, PCI DSS, SOC 2, FERPA • Reduces likelihood of compliance errors due to built-in safeguards
✔️Deliver Bank-Level Secure File Transfers with AES-256 and TLS 1.2 Each file is protected with AES-256 encryption and transferred via TLS 1.2+. Perform frictionless bank-level secure file sharing without heavy security IT setups.
✔️Transfer Files Securely Without Passwords, Portals, or Downloads • No PINs, passwords or accounts to manage • No software installs, downloads needed • Works via familiar channels like email or SMS • Remove delays caused by forgotten credentials
✔️Tag and Organize Secure File Transfers Automatically in Salesforce Each uploaded and received file have metadata and linked to the correct record. Remove manual matching and keep your document management system compliant.

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	360 SMS App for Salesforce Messaging - Send SMS \| WhatsApp from Salesforce \| CTI	Secure File Transport Powered by Botdoc
services automation	#1	Not ranked
marketing	#1	Not ranked
messaging	#1	Not ranked
securely	Not ranked	#4
bulk download	Not ranked	#5

9. App details

Long-form description · keyword frequency

360 SMS App for Salesforce Messaging - Send SMS | WhatsApp from Salesforce | CTI

Texting Experts! Compare us with others, you’ll see the difference! Features: Conversational 1-on-1 Texting | Threaded text messages on any object Link Tracking | Drip Campaigns Scheduled SMS & Event Reminders Bulk SMS/MMS, even from Reports Automated/Triggered SMS/WhatsApp through Process Builder Chatbot | Intelligent Text | Keyword-SMS based Responses SMS & Email Alerts Email Reply to Incoming Texts sends SMS response Dark Hours | Sticky SMS Number | SMS Templates | Text to Donate Verify the Phone Multichannel: SMS | MMS | CTI | Ringless Voicemail WhatsApp:2-way global messaging & WhatsApp Live Chat from website Supports: Omnichannel SMS Routing Sales, Service & Community Cloud | Marketing Cloud/Pardot/Marketo Salesforce1 mobile Long Code/Short Code | Bring Your Own Number (Fixed line, VOIP) / Carrier (Twilio, Nexmo, Ring Central, etc.) Compliance: TCPA, GDPR, HIPAA, etc. | Opt-In/Opt-Out Use Cases: Education, Recruitment, Mortgage, Real Estate, Professional Services, Healthcare, NPO, etc. Lead Capture/Qualification, Automated Reminders, Schedule Meetings, Marketing Campaigns, Case Management Demo: https://360smsapp.com/contact-us/

Top keywords

sms9×5.88%
etc3×1.96%
text3×1.96%
whatsapp3×1.96%
automated2×1.31%
campaigns2×1.31%
cloud2×1.31%
code2×1.31%
email2×1.31%
marketing2×1.31%
mms2×1.31%
number2×1.31%

Secure File Transport Powered by Botdoc

Secure File Transport is an enterprise-grade, password-free, secure file exchange tool native to Salesforce, which is designed for regulated industries as a method of exchanging sensitive documents securely. It uses Botdoc’s enterprise-grade security to provide seamless exchange of sensitive files while providing GDPR-compliant file transfers. Designed for regulated industries, it allows all cloud file transfer activities to occur directly within Salesforce, removing all unsecured email attachments and shared drives while increasing speed, visibility and compliance to regulatory requirements. ✔️Password-free secure file sharing via email or SMS ✔️Fully GDPR compliant file transfer by design ✔️Supports HIPAA, PCI DSS, SOC 2, FERPA ✔️AES-256 and TLS 1.2+ encryption at rest and in transit ✔️ Automatic file tagging and record association ✔️Real-time transfer status synced to Salesforce ✔️Bulk and multi-file secure file exchange support ✔️Role-based access, expiry rules, and audit logs ✔️Centralized Salesforce file sharing with full traceability at scale

Top keywords

file9×6.12%
salesforce4×2.72%
secure4×2.72%
secure file4×2.72%
exchange3×2.04%
transfer3×2.04%
designed2×1.36%
designed for regulated2×1.36%
email2×

360 SMS App for Salesforce Messaging - Send SMS | WhatsApp from Salesforce | CTI vs Secure File Transport Powered by Botdoc

360 SMS App for Salesforce Messaging - Send SMS | WhatsApp from Salesforce | CTI

1. Listing metadata

Secure File Transport Powered by Botdoc

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

7. Activity in the last 90 days

360 SMS App for Salesforce Messaging - Send SMS | WhatsApp from Salesforce | CTI · 5 changes

Secure File Transport Powered by Botdoc · 4 changes

9. App details

Frequently asked

Is 360 SMS App for Salesforce Messaging - Send SMS | WhatsApp from Salesforce | CTI or Secure File Transport Powered by Botdoc cheaper?

Which has better reviews, 360 SMS App for Salesforce Messaging - Send SMS | WhatsApp from Salesforce | CTI or Secure File Transport Powered by Botdoc?

Should I choose 360 SMS App for Salesforce Messaging - Send SMS | WhatsApp from Salesforce | CTI or Secure File Transport Powered by Botdoc?

Which is faster to set up, 360 SMS App for Salesforce Messaging - Send SMS | WhatsApp from Salesforce | CTI or Secure File Transport Powered by Botdoc?

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