360 SMS App for vs Bringg (Formerly — Salesforce

Bringg (Formerly Zenkraft) for Salesforce Order Management vs 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce

Side-by-side comparison · 24 data points

Bringg (Formerly Zenkraft) for Salesforce Order Management

No rating yet

Zenkraft, a Bringg Solution, is a Salesforce native app that expands Salesforce Order Mgmt to include fulfillment. ☑ Automate shipping ☑ Calculate estimated delivery dates & cost ☑ Track shipments in real-time ☑ Process returns ☑ Generate shipping labels

salesforcepaid

Change

1. Listing metadata

Field-level data

	360 SMS App for Salesforce - Send SMS \| WhatsApp from Salesforce	Bringg (Formerly Zenkraft) for Salesforce Order Management
Tagline	“Salesforce-native 360 SMS app to send and receive SMS, MMS, RCS, text messages, bulk SMS and WhatsApp, Voice, CTI and Telephony. Automate texting, chat, AI chatbots, appointment reminders and drip campaigns with Salesforce Flow to improve response rates.”254 chars	“Zenkraft, a Bringg Solution, is a Salesforce native app that expands Salesforce Order Mgmt to include fulfillment. ☑ Automate shipping ☑ Calculate estimated delivery dates & cost ☑ Track shipments in real-time ☑ Process returns ☑ Generate shipping labels”254 chars
Description	1182 / 2000 chars59% used	1192 / 2000 chars60% used
Screenshots	—	—
Languages	nlenfifrde+11 more	nlenfifrde+11 more
Platforms	Salesforce	Salesforce
Developer	360 Degree Cloud Technologies Pvt. Ltd.

At a glance

8 metrics · auto-computed

Feature comparison between 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce and Bringg (Formerly Zenkraft) for Salesforce Order Management
Metric	360 SMS App for Salesforce - Send SMS \| WhatsApp from Salesforce	Bringg (Formerly Zenkraft) for Salesforce Order Management
Rating	4.9 ★	—
Total reviews	1.3k	0
Free plan	—	—
Pricing	paid	paid
Pricing tiers	1 tier	1 tier
Listed features	★ 9	3
Languages	16 supported	16 supported
Listed since	May 2016	Mar 2020

AppRanks verdict

Generated from live data on this page

The call

Based on the data on this page, 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce is the stronger choice for most Salesforce AppExchange admins — 4.9★ vs Bringg (Formerly Zenkraft) for Salesforce Order Management's 0.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base.

Pricing

Pricing entry tiers: 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce at paid, Bringg (Formerly Zenkraft) for Salesforce Order Management at paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.

Review base

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce has the larger user base (1,281 reviews vs 0), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Bringg (Formerly Zenkraft) for Salesforce Order Management's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.

Who should pick what

Recommended by size: small/early-stage admins who need fast install and low risk should default to 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce; mid-market and enterprise admins with specific feature requirements should evaluate both — Bringg (Formerly Zenkraft) for Salesforce Order Management's 0-review base may include the workflow context that matches your specific use case better than 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce's broader-but-shallower coverage.

How this is generated

This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce audit • Bringg (Formerly Zenkraft) for Salesforce Order Management audit

Listed	May 6, 2016	March 6, 2020

Last updated	—	—

3. Features

As listed by each developer

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce

SMS, WhatsApp & Texting in Salesforce ➜ Send & receive SMS, MMS, WhatsApp, Live Chat & Web Chat from Leads, Contacts and Cases ➜ Reach customers with a 98% read rate and ~90-second response ➜ Send your first text message within 2 minutes of installation
Two-Way SMS & Texting via Salesforce Flow ➜ Automate two-way SMS text messaging for lead nurturing via Flow ➜ Trigger Inbound & Outbound SMS, Drip Campaigns and reminders ➜ Connect SMS with Calls, Voicemail, CTI and Telephony across Service Cloud
Built for Every Industry, Compliant ➜ Trusted across Healthcare, Education, Finance and more industries ➜ Compliant text messaging with TCPA, HIPAA and GDPR support ➜ Run SMS and WhatsApp securely across Sales and Service Cloud
AI Chatbots, Live Chat & Conversational AI Messaging ➜ Automate WhatsApp messaging & SMS notifications with Flow ➜ AI chatbot agents & Conversational AI deflect Service Cloud cases ➜ Break language barriers across 15+ channels: SMS, WhatsApp, WeChat
Bulk SMS, MMS & Multichannel WhatsApp Automation ➜ Run bulk SMS, MMS & Bulk Messaging for high-volume campaigns ➜ Send bulk text messages and Mass Text to campaign members via WhatsApp marketing ➜ Scale 1-on-1 SMS and chat across SMS, WhatsApp and WeChat
Native Salesforce SMS App & Flow Components ➜ 360 SMS is a 100% native Salesforce SMS App with seamless SMS integration ➜ Use native SMS components in custom Salesforce Flows ➜ Real-time engagement and text messaging, all in Salesforce
Omnichannel Messaging: WhatsApp Business, Chat & CTI ➜ Message customers on WhatsApp Business, WeChat, KakaoTalk, Viber, Zalo & Line ➜ Personalized text to Live Chat & AI-powered messaging ➜ Unify Chat, SMS & CTI with Omnichannel Conversational Messaging
Free Trial + Free support from USA-Based SMS Experts ➜ Click GET IT NOW to see SMS & WhatsApp live in Salesforce in minutes ➜ Set it up yourself or with our free USA-based SMS experts ➜ No cost, no risk — start texting from Salesforce today
Automated Appointment Reminders, Drip Campaigns & RCS Messaging ➜ Cut no-shows with automated appointment reminders by SMS and WhatsApp ➜ Build drip campaigns for lead nurturing without code ➜ Send every message over SMS, RCS, MMS or CTI from Salesforce

Bringg (Formerly Zenkraft) for Salesforce Order Management

★ Real-time Tracking. Zenkraft updates the status of shipments every hour in Order Management. This helps reps quickly answer WISMO inquiries. Branded tracking emails are sent when shipments are in transit, out for delivery, delayed and delivered.
★ Automated Returns. Automatically book and generate labels for 60+ carriers including FedEx, UPS, DHL and USPS. These are emailed to your customer and the return shipment status automatically updates in Salesforce every hour.
★ Smart fulfillment. Use Flows and Process Builder to automatically book shipments based on weight, destination, origin and any other criteria. Zenkraft supports pick and pack with printer/scale/scanner integration for in-store or warehouse fulfillment.

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	360 SMS App for Salesforce - Send SMS \| WhatsApp from Salesforce	Bringg (Formerly Zenkraft) for Salesforce Order Management
your customers	#1	Not ranked
whatsapp	#1	Not ranked
services automation	#1	Not ranked
shipping fulfillment tracking	Not ranked	#7
fulfillment tracking	Not ranked	#7

7. App details

Long-form description · keyword frequency

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce

360 SMS turns Salesforce into a full texting platform. Send your first SMS, MMS or WhatsApp within two minutes of install — text messaging gets a 98% read rate and ~90-second response. What you can do Two-way, 1-on-1 texting on any Salesforce object Bulk SMS and mass texting at scale, even from Reports Automate SMS text messaging with Drip Campaigns and scheduled sends Appointment reminders that cut no-shows Trigger SMS and WhatsApp from Flow or Process Builder AI chatbot, SMS/email alerts, templates and phone verification Multichannel messaging SMS, MMS, CTI telephony, ringless voicemail, plus WhatsApp and WhatsApp Business — two-way global WhatsApp messaging and Live Chat from your website, all inside Salesforce. Natively built on Salesforce A 100% Native Salesforce SMS App across Sales, Service, Community, Marketing Cloud and Pardot, with omnichannel routing. Long/Short Code or bring your own number. Compliance: TCPA, GDPR, HIPAA, with opt-in/opt-out consent. Used across education, recruitment, real estate, healthcare, mortgage and nonprofits. Click GET IT NOW for a free trial — set it up yourself or with our free USA-based Salesforce and SMS consultants.

Top keywords

sms9×5.03%
salesforce6×3.35%
whatsapp5×2.79%
messaging4×2.23%
texting3×1.68%
mms2×1.12%
sms mms2×1.12%
text2×1.12%
text messaging2×1.12%
two-way2×1.12%

Bringg (Formerly Zenkraft) for Salesforce Order Management

Extend SFOM functionality to include fulfillment, natively Example use cases include: ----------- • Fulfill orders and book shipments directly with 120+ carriers • Send return labels to customers and track their inbound status • Tracking updates automatically alongside order data every hour • Send branded tracking emails at the 5 more important stages of delivery. This will reduce WISMO inquiries into your call center • View reports and dashboards of live shipments Salesforce Native ---------- • Ship to any standard or custom object in Salesforce • Integrates directly with printers, scanners and scales • Leverage pre-built integrations to 200+ shipping carriers for rating, shipping, tracking, pickups and returns • Compatible with our Commerce Cloud Cartridge and Marketing Cloud Why? ----------- • Zenkraft is 100% native. Your data goes directly to the carrier. • Fast to deploy - your Salesforce administrator can install, configure and deploy in days not weeks. • Risk - any Salesforce admin will know how to manage this application • Trust & Experience - Zenkraft has nearly 1,000 customers, has processed 150 million shipments, and has been on the AppExchange for 10 years.

Top keywords

salesforce4×2.31%
directly3×1.73%
shipments3×1.73%
tracking3×1.73%
-----------2×1.16%
carriers2×1.16%
cloud2×1.16%
customers2×

Frequently asked

Common questions about this comparison

Is 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce or Bringg (Formerly Zenkraft) for Salesforce Order Management cheaper?

Both 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce and Bringg (Formerly Zenkraft) for Salesforce Order Management offer paid plans only. 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce starts at paid; Bringg (Formerly Zenkraft) for Salesforce Order Management starts at paid. Compare the per-tier features in the Pricing section above before committing.

Should I choose 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce or Bringg (Formerly Zenkraft) for Salesforce Order Management?

AppRanks cannot separate these two on rating, because neither publishes one. 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce does carry the larger published review base (1,281 vs 0). Read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce or Bringg (Formerly Zenkraft) for Salesforce Order Management?

Both apps are one-click installs from the Salesforce AppExchange. 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce has the deeper published review base (1,281 vs 0), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Salesforce AppExchange admins?

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce typically suits early-stage and growth-mode teams based on its published review base (1,281 reviews). Bringg (Formerly Zenkraft) for Salesforce Order Management typically suits early-stage and growth-mode teams based on its published review base (0 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

Bringg (Formerly Zenkraft) for Salesforce Order Management vs 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce

Bringg (Formerly Zenkraft) for Salesforce Order Management

1. Listing metadata

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. Activity in the last 90 days

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce · 8 changes

Bringg (Formerly Zenkraft) for Salesforce Order Management · 0 changes

7. App details

Frequently asked

Is 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce or Bringg (Formerly Zenkraft) for Salesforce Order Management cheaper?

Should I choose 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce or Bringg (Formerly Zenkraft) for Salesforce Order Management?

Which is faster to set up, 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce or Bringg (Formerly Zenkraft) for Salesforce Order Management?

Which works better for small vs large Salesforce AppExchange admins?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Can I migrate data between 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce and Bringg (Formerly Zenkraft) for Salesforce Order Management?