Is 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce or Blink: Mass Convert Leads, Convert Back to Leads, Convert with Related Records cheaper?

Both 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce and Blink: Mass Convert Leads, Convert Back to Leads, Convert with Related Records offer paid plans only. 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce starts at paid; Blink: Mass Convert Leads, Convert Back to Leads, Convert with Related Records starts at paid. Compare the per-tier features in the Pricing section above before committing.

Which has better reviews, 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce or Blink: Mass Convert Leads, Convert Back to Leads, Convert with Related Records?

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce (4.9★, 1,281 reviews) and Blink: Mass Convert Leads, Convert Back to Leads, Convert with Related Records (4.9★, 10 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.

Should I choose 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce or Blink: Mass Convert Leads, Convert Back to Leads, Convert with Related Records?

Blink: Mass Convert Leads, Convert Back to Leads, Convert with Related Records holds the higher average rating (4.9★ vs 4.9★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce or Blink: Mass Convert Leads, Convert Back to Leads, Convert with Related Records?

Both apps are one-click installs from the Salesforce AppExchange. 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce has the deeper published review base (1,281 vs 10), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Salesforce AppExchange admins?

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce typically suits early-stage and growth-mode teams based on its published review base (1,281 reviews). Blink: Mass Convert Leads, Convert Back to Leads, Convert with Related Records typically suits early-stage and growth-mode teams based on its published review base (10 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

AppRanks

360 SMS App for vs Blink: Mass Convert — Salesforce

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce vs Blink

Side-by-side comparison · 24 data points

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce

4.9·1.3kreviews

Salesforce-native 360 SMS app to send and receive SMS, MMS, RCS, text messages, bulk SMS and WhatsApp, Voice, CTI and Telephony. Automate texting, chat, AI chatbots, appointment reminders and drip campaigns with Salesforce Flow to improve response rates.

salesforcepaid

Change

1. Listing metadata

Field-level data

	360 SMS App for Salesforce - Send SMS \| WhatsApp from Salesforce	Blink
Tagline	“Salesforce-native 360 SMS app to send and receive SMS, MMS, RCS, text messages, bulk SMS and WhatsApp, Voice, CTI and Telephony. Automate texting, chat, AI chatbots, appointment reminders and drip campaigns with Salesforce Flow to improve response rates.”254 chars	“Blink for Salesforce streamlines the standard lead conversion process. Get started with a free 14-day trial by clicking "Get It Now"”133 chars
Description	1182 / 2000 chars59% used	1195 / 2000 chars60% used
Screenshots	—	—
Languages	nlenfifrde+11 more	en
Platforms	Salesforce	Salesforce
Developer	360 Degree Cloud Technologies Pvt. Ltd.	ENWAY

At a glance

8 metrics · auto-computed

Feature comparison between 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce and Blink: Mass Convert Leads, Convert Back to Leads, Convert with Related Records
Metric	360 SMS App for Salesforce - Send SMS \| WhatsApp from Salesforce	Blink: Mass Convert Leads, Convert Back to Leads, Convert with Related Records
Rating	4.9 ★	★ 4.9 ★
Total reviews	★ 1.3k	10
Free plan	—	—
Pricing	paid	paid
Pricing tiers	1 tier	★ 2 tiers
Listed features	★ 9	3
Languages	16 supported	1 supported
Listed since	May 2016	Sep 2021

AppRanks verdict

Generated from live data on this page

The call

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce and Blink: Mass Convert Leads, Convert Back to Leads, Convert with Related Records are evenly matched on rating (4.9★ vs 4.9★) — the differentiator comes down to pricing fit, feature breadth, and which app's interaction pattern suits your team's workflow.

Pricing

Pricing entry tiers: 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce at paid, Blink: Mass Convert Leads, Convert Back to Leads, Convert with Related Records at paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.

Review base

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce has the larger user base (1,281 reviews vs 10), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Blink: Mass Convert Leads, Convert Back to Leads, Convert with Related Records's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.

Who should pick what

Recommended evaluation path: install both apps' free tiers (where available) and run them in parallel on a small cohort for 7-14 days before committing. The data tables below show the per-feature breakdown — for most admins the deciding factor will be a single integration or workflow detail that's hard to compare from listing pages alone.

How this is generated

This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce audit • Blink: Mass Convert Leads, Convert Back to Leads, Convert with Related Records audit

Listed	May 6, 2016	September 1, 2021

Last updated	—	—

3. Features

As listed by each developer

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce

SMS, WhatsApp & Texting in Salesforce ➜ Send & receive SMS, MMS, WhatsApp, Live Chat & Web Chat from Leads, Contacts and Cases ➜ Reach customers with a 98% read rate and ~90-second response ➜ Send your first text message within 2 minutes of installation
Two-Way SMS & Texting via Salesforce Flow ➜ Automate two-way SMS text messaging for lead nurturing via Flow ➜ Trigger Inbound & Outbound SMS, Drip Campaigns and reminders ➜ Connect SMS with Calls, Voicemail, CTI and Telephony across Service Cloud
Built for Every Industry, Compliant ➜ Trusted across Healthcare, Education, Finance and more industries ➜ Compliant text messaging with TCPA, HIPAA and GDPR support ➜ Run SMS and WhatsApp securely across Sales and Service Cloud
AI Chatbots, Live Chat & Conversational AI Messaging ➜ Automate WhatsApp messaging & SMS notifications with Flow ➜ AI chatbot agents & Conversational AI deflect Service Cloud cases ➜ Break language barriers across 15+ channels: SMS, WhatsApp, WeChat
Bulk SMS, MMS & Multichannel WhatsApp Automation ➜ Run bulk SMS, MMS & Bulk Messaging for high-volume campaigns ➜ Send bulk text messages and Mass Text to campaign members via WhatsApp marketing ➜ Scale 1-on-1 SMS and chat across SMS, WhatsApp and WeChat
Native Salesforce SMS App & Flow Components ➜ 360 SMS is a 100% native Salesforce SMS App with seamless SMS integration ➜ Use native SMS components in custom Salesforce Flows ➜ Real-time engagement and text messaging, all in Salesforce
Omnichannel Messaging: WhatsApp Business, Chat & CTI ➜ Message customers on WhatsApp Business, WeChat, KakaoTalk, Viber, Zalo & Line ➜ Personalized text to Live Chat & AI-powered messaging ➜ Unify Chat, SMS & CTI with Omnichannel Conversational Messaging
Free Trial + Free support from USA-Based SMS Experts ➜ Click GET IT NOW to see SMS & WhatsApp live in Salesforce in minutes ➜ Set it up yourself or with our free USA-based SMS experts ➜ No cost, no risk — start texting from Salesforce today
Automated Appointment Reminders, Drip Campaigns & RCS Messaging ➜ Cut no-shows with automated appointment reminders by SMS and WhatsApp ➜ Build drip campaigns for lead nurturing without code ➜ Send every message over SMS, RCS, MMS or CTI from Salesforce

Blink

BULK LEAD CONVERSION ✓ Inline edit ✓ Manage duplicates by company name and email domain ✓ Get a detailed report on the converted leads ✓ Receive bell, email notifications for processed leads
AUTO LEAD CONVERSION ✓ Convert lead using flow ✓ Single and Mass Lead Conversion ✓ Schedule lead conversion process at the specified time
CONVERT BACK TO LEADS ✓ Convert Accounts and Contacts back to Leads ✓ Convert Specific Contacts to Leads

Keyword	360 SMS App for Salesforce - Send SMS \| WhatsApp from Salesforce	Blink
lead capture	#63	#85

7. App details

Long-form description · keyword frequency

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce

360 SMS turns Salesforce into a full texting platform. Send your first SMS, MMS or WhatsApp within two minutes of install — text messaging gets a 98% read rate and ~90-second response. What you can do Two-way, 1-on-1 texting on any Salesforce object Bulk SMS and mass texting at scale, even from Reports Automate SMS text messaging with Drip Campaigns and scheduled sends Appointment reminders that cut no-shows Trigger SMS and WhatsApp from Flow or Process Builder AI chatbot, SMS/email alerts, templates and phone verification Multichannel messaging SMS, MMS, CTI telephony, ringless voicemail, plus WhatsApp and WhatsApp Business — two-way global WhatsApp messaging and Live Chat from your website, all inside Salesforce. Natively built on Salesforce A 100% Native Salesforce SMS App across Sales, Service, Community, Marketing Cloud and Pardot, with omnichannel routing. Long/Short Code or bring your own number. Compliance: TCPA, GDPR, HIPAA, with opt-in/opt-out consent. Used across education, recruitment, real estate, healthcare, mortgage and nonprofits. Click GET IT NOW for a free trial — set it up yourself or with our free USA-based Salesforce and SMS consultants.

Top keywords

sms9×5.03%
salesforce6×3.35%
whatsapp5×2.79%
messaging4×2.23%
texting3×1.68%
mms2×1.12%
sms mms2×1.12%
text2×1.12%
text messaging2×1.12%
two-way2×1.12%

Blink

Get the most out of lead convert process. Blink was built to help companies speed up a sales process. Blink supports single and multiple lead conversions. To share lead information with custom objects you can easily add them in the settings. Using a few clicks add fields and record types mapping. We constantly extend our conversion utility. Feel free to ask for new features. MASS CONVERT LEADS ✔ Manage duplicates by company name ✔ Select leads on a list view (up to 200) ✔ CSV convert with up to 1000 leads ✔ Lead conversion report ✔ Bell and email notifications for processed leads AUTO CONVERT LEADS ✔ Add lead auto convert action to a flow ✔ Set up schedule-triggered flow at the specified time and frequency LEAD RELATED LISTS MAPPING ✔ Move lead related objects to Account/Contact/Opportunity ✔ Move lead related objects to a Custom object CONVERT BACK TO LEADS ✔ Convert Accounts and Contacts back to Leads ✔ Convert Specific Contacts to Leads UPLOAD AND CONVERT LEADS FROM CSV LEAD MAPPING to CUSTOM OBJECT ✔ Advanced lead mapping to custom objects ✔ Auto linking of custom objects MANAGE LEAD RECORD TYPES ✔ Advanced lead record type mapping ✔ Auto assigning record types

Top keywords

lead12×6.32%
convert9×4.74%
leads9×4.74%
custom5×2.63%
mapping5×2.63%
objects5×2.63%
auto4×2.11%
record4×2.11%

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce vs Blink

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce

1. Listing metadata

Blink

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. Activity in the last 90 days

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce · 8 changes

Blink · 0 changes

7. App details

Frequently asked

Is 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce or Blink: Mass Convert Leads, Convert Back to Leads, Convert with Related Records cheaper?

Which has better reviews, 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce or Blink: Mass Convert Leads, Convert Back to Leads, Convert with Related Records?

Should I choose 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce or Blink: Mass Convert Leads, Convert Back to Leads, Convert with Related Records?

Which is faster to set up, 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce or Blink: Mass Convert Leads, Convert Back to Leads, Convert with Related Records?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Which works better for small vs large Salesforce AppExchange admins?

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