Side-by-side comparison
Send SMS, MMS, RCS, WeChat, WhatsApp & CTI from Salesforce. Automate text messaging with Flow & Agentforce, run bulk SMS & drip campaigns, manage two-way SMS with AI chatbots, no-code automation. 100% Salesforce-native: Healthcare, Nonprofits & Education.
Bring real-time website and mobile app collaboration between agents and customers directly into your Salesforce environment. Improve CSAT, ASAT and CLV by providing real-human guidance when your customers need it most.
| Metric | 360 SMS App: SMS, Text, MMS, Bulk SMS, WhatsApp SMS, RCS, Two-Way SMS Salesforce | Cobrowse for Android, iOS, and Web |
|---|---|---|
| Rating | 4.9 ★ | ★ 5.0 ★ |
| Total reviews | ★ 1.3k | 3 |
| Free plan | — | — |
| Pricing | paid | paid |
| Pricing tiers | 1 tier | ★ 2 tiers |
| Listed features | 9 | 9 |
On the measured data here, 360 SMS App leads on more dimensions (4 vs 1). Pick Cobrowse for Android, iOS, and Web if one of the points where it leads is what you need.
Listed entry pricing: 360 SMS App at paid, Cobrowse for Android, iOS, and Web at paid. See the plans table for what each tier includes.
Built only from the Salesforce AppExchange listing data shown on this page. AppRanks does not accept payment to influence comparisons. Read the methodology
Read each app's audit: 360 SMS App: SMS, Text, MMS, Bulk SMS, WhatsApp SMS, RCS, Two-Way SMS Salesforce audit • Cobrowse for Android, iOS, and Web audit
| Field | 360 SMS App | Cobrowse for Android, iOS, and Web |
|---|---|---|
| Tagline | ||
| Languages | ||
| Platforms | ||
| Developer |
| Languages |
|---|
| 16 supported |
| 3 supported |
| Listed since | May 2016 | Jul 2019 |
|---|
| Listed |
|---|
| Keyword | 360 SMS App | Cobrowse for Android, iOS, and Web |
|---|---|---|
| your customers | #1 | Not ranked |
| within salesforce | #1 | Not ranked |
| sms and | #1 | Not ranked |
| laser | Not ranked | #5 |
| offer personalized product | Not ranked | #8 |
Neither 360 SMS App: SMS, Text, MMS, Bulk SMS, WhatsApp SMS, RCS, Two-Way SMS Salesforce nor Cobrowse for Android, iOS, and Web lists a free plan. 360 SMS App: SMS, Text, MMS, Bulk SMS, WhatsApp SMS, RCS, Two-Way SMS Salesforce's paid plans start at $7 / user / month (USD); Cobrowse for Android, iOS, and Web's paid plans start at $18 / user / month (USD), so 360 SMS App: SMS, Text, MMS, Bulk SMS, WhatsApp SMS, RCS, Two-Way SMS Salesforce has the lower paid entry price. Prices are as listed on the Salesforce AppExchange; check what each tier includes in the Pricing section above.
Cobrowse for Android, iOS, and Web has the higher average rating (5.0★ from 3 reviews) compared to 360 SMS App: SMS, Text, MMS, Bulk SMS, WhatsApp SMS, RCS, Two-Way SMS Salesforce (4.9★ from 1,295 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
Cobrowse for Android, iOS, and Web holds the higher average rating (5.0★ vs 4.9★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Salesforce AppExchange. AppRanks doesn't measure setup time directly; 360 SMS App: SMS, Text, MMS, Bulk SMS, WhatsApp SMS, RCS, Two-Way SMS Salesforce has more published reviews to read for user-reported install experience (1,295 vs 3).
AppRanks cannot say which fits a larger or smaller operation — there is no store-size measurement in the Salesforce AppExchange data. What it can show: 360 SMS App: SMS, Text, MMS, Bulk SMS, WhatsApp SMS, RCS, Two-Way SMS Salesforce has 1,295 published reviews; Cobrowse for Android, iOS, and Web has 3 published reviews. Compare plan limits and pricing tiers against your own volume.
Migration support varies by app and category. 360 SMS App: SMS, Text, MMS, Bulk SMS, WhatsApp SMS, RCS, Two-Way SMS Salesforce and Cobrowse for Android, iOS, and Web both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Cobrowse for Android, iOS, and Web" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.