Which is faster to set up, 360 SMS App for Salesforce Messaging - Send SMS | WhatsApp from Salesforce | CTI or Plaid Connect: Real-time Bank, Identity, and Income verification?

Both apps are one-click installs from the Salesforce AppExchange marketplace. 360 SMS App for Salesforce Messaging - Send SMS | WhatsApp from Salesforce | CTI has more onboarding documentation maturity (1,277 reviews vs 15), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.

Which works better for small vs large Salesforce AppExchange stores?

360 SMS App for Salesforce Messaging - Send SMS | WhatsApp from Salesforce | CTI typically suits early-stage and growth-mode stores based on its review-base composition (1,277 reviews). Plaid Connect: Real-time Bank, Identity, and Income verification aligns more with early-stage and growth-mode stores (15 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.

Can I migrate data between 360 SMS App for Salesforce Messaging - Send SMS | WhatsApp from Salesforce | CTI and Plaid Connect: Real-time Bank, Identity, and Income verification?

Migration support varies by app and category. 360 SMS App for Salesforce Messaging - Send SMS | WhatsApp from Salesforce | CTI and Plaid Connect: Real-time Bank, Identity, and Income verification both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Plaid Connect: Real-time Bank, Identity, and Income verification" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

AppRanks

360 SMS App for vs Plaid Connect — Salesforce

360 SMS App for Salesforce Messaging - Send SMS | WhatsApp from Salesforce | CTI vs Plaid Connect

Side-by-side comparison · 24 data points

360 SMS App for Salesforce Messaging - Send SMS | WhatsApp from Salesforce | CTI

4.9·1.3kreviews

Salesforce-native 360 SMS app to send and receive bulk SMS campaigns, manage WhatsApp messaging, and Telephony all in one place. Use automated texting and phone calling workflows to save time, improve response rates, and engage customers faster.

Shopifypaid

Change

1. Listing metadata

Field-level data

	360 SMS App for Salesforce Messaging - Send SMS \| WhatsApp from Salesforce \| CTI	Plaid Connect
Tagline	“Salesforce-native 360 SMS app to send and receive bulk SMS campaigns, manage WhatsApp messaging, and Telephony all in one place. Use automated texting and phone calling workflows to save time, improve response rates, and engage customers faster.”245 chars	“Plaid Connect brings verified bank data into Salesforce using secure Plaid integration. Validate bank accounts, review transactions and balances, confirm identity and perform income verification while improving fraud detection and approval accuracy. ”250 chars
Description	1162 / 2000 chars58% used	1025 / 2000 chars51% used
Screenshots	—	—
Languages	nlenfifrde+11 more	enfifrde
Platforms	Shopify	Shopify
Developer	360 Degree Cloud Technologies Pvt. Ltd.

At a glance

9 metrics · auto-computed

Feature comparison between 360 SMS App for Salesforce Messaging - Send SMS | WhatsApp from Salesforce | CTI and Plaid Connect: Real-time Bank, Identity, and Income verification
Metric	360 SMS App for Salesforce Messaging - Send SMS \| WhatsApp from Salesforce \| CTI	Plaid Connect: Real-time Bank, Identity, and Income verification
Rating	4.9 ★	★ 5.0 ★
Total reviews	★ 1.3k	15
Free plan	—	—
Pricing	paid	paid
Built for Shopify	—	—
Pricing tiers	1 tier	1 tier
Listed features	9	9
Languages	16 supported	4 supported
Listed since	May 2016	Dec 2020

AppRanks verdict

Generated from live data on this page

Plaid Connect: Real-time Bank, Identity, and Income verification edges out 360 SMS App for Salesforce Messaging - Send SMS | WhatsApp from Salesforce | CTI on rating (5.0★ vs 4.9★), but the gap is small enough that pricing fit and feature differentiation should drive the decision more than the headline number. Pricing entry tiers: 360 SMS App for Salesforce Messaging - Send SMS | WhatsApp from Salesforce | CTI at paid, Plaid Connect: Real-time Bank, Identity, and Income verification at paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (apps, orders, integrations) varies. 360 SMS App for Salesforce Messaging - Send SMS | WhatsApp from Salesforce | CTI has the larger user base (1,277 reviews vs 15), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Plaid Connect: Real-time Bank, Identity, and Income verification's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to Plaid Connect: Real-time Bank, Identity, and Income verification; mid-market and enterprise merchants with specific feature requirements should evaluate both — 360 SMS App for Salesforce Messaging - Send SMS | WhatsApp from Salesforce | CTI's 1,277-review base may include the workflow context that matches your specific use case better than Plaid Connect: Real-time Bank, Identity, and Income verification's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: 360 SMS App for Salesforce Messaging - Send SMS | WhatsApp from Salesforce | CTI audit • Plaid Connect: Real-time Bank, Identity, and Income verification audit

Listed	May 6, 2016	December 3, 2020

Last updated	—	—

3. Features

As listed by each developer

360 SMS App for Salesforce Messaging - Send SMS | WhatsApp from Salesforce | CTI

Texting works with SMS/WhatsApp! 98% Read Rate, 90 seconds Response Time! You know it, your customers want it! Within 2 minutes of the trial install, you can send/receive your first text message/SMS/MMS/WhatsApp/Webchat/CTI. Guaranteed!
Nurture leads with real conversations and reduce no-shows. Drive Customer Engagement with Two-Way SMS, AI Text Messaging, CTI, Calls, and Voicemail. Automate Inbound & Outbound SMS, Appointment Reminders, surveys, and follow-ups—all logged to Salesforce.
Built for Every Industry’s Needs 360 SMS is designed to cater to diverse industries, including Healthcare, Education, Finance, and more. Engage customers effortlessly while ensuring HIPAA, GDPR, and other regulatory compliance, all within Salesforce.
AI-powered Message Language Translation Break language barriers across 15+ channels, including WeChat, WhatsApp, and SMS for mass texting. AI agents and AI chatbots auto-detect preferred language and deliver sales messages.
Multichannel Messaging Take text messaging to the next level with 360 SMS using AI. Leverage multichannel mass texting and chat across SMS, WhatsApp, and WeChat - right from Salesforce. Boost outreach, streamline engagement and sales conversions!
Natively Built on Salesforce 360 SMS, a natively built text messaging app, ensures seamless integration and unmatched performance. Leverage a unified platform to simplify text messaging, enhance workflows and drive customer engagement—all in Salesforce.
Boost Sales with Widespread Presence Expand your presence over multiple channels in Salesforce like KakaoTalk, Viber, Zalo, Line, and more with advanced integration. From personalized texts to AI-powered messaging, get everything you need to boost sales.
THERE IS A SIGNIFICANT DIFFERENCE IN ARCHITECTURE & DESIGN. Click *GET IT NOW* for a Free Trial. Install now to see the magic of SMS/Texting within Salesforce! Do it yourself or take advantage of our free USA-based Salesforce and SMS consultants.
Free Support Experience seamless text messaging with 360 SMS! Enjoy free support to streamline your text messaging operations, boost customer engagement, and maximize efficiency—all within Salesforce. Simplify communication with free expert assistance.

Plaid Connect

✔️Plaid Connect Verifies Bank Account Data Inside Salesforce Instantly verify a bank account within Salesforce. You can validate an account holder’s name, balance, and status based upon real-time information from thousands of Plaid supported banks.
✔️View Real-Time Bank Data in Salesforce Instead of PDFs or screenshots, you can now view current transaction history, latest account balances and recent activity within Salesforce environment. This allows you to make informed decisions with confidence.
✔️Verify Bank and Credit Accounts Across Plaid Banks With access to thousands of Plaid supported banks, you can verify checking, savings, credit card and investment accounts from all major regions on a single workflow within your Salesforce environment.
✔️Verify Income via Payroll and Bank Deposits in Salesforce Validate income using either payroll connections or recurring bank deposits. Now verify income for W-2 employees, freelancers or mixed earners without requiring paystubs or contacting employers.
✔️Verify User Identity with Plaid in Salesforce You can identify any user in Salesforce with Plaid’s document, face, and phone verification. This helps you detect fraud early in the onboarding process when validating user identity across 190+ countries.

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	360 SMS App for Salesforce Messaging - Send SMS \| WhatsApp from Salesforce \| CTI	Plaid Connect
services automation	#1	Not ranked
marketing	#1	Not ranked
messaging	#1	Not ranked
identity	Not ranked	#2
banking	Not ranked	#2

9. App details

Long-form description · keyword frequency

360 SMS App for Salesforce Messaging - Send SMS | WhatsApp from Salesforce | CTI

Texting Experts! Compare us with others, you’ll see the difference! Features: Conversational 1-on-1 Texting | Threaded text messages on any object Link Tracking | Drip Campaigns Scheduled SMS & Event Reminders Bulk SMS/MMS, even from Reports Automated/Triggered SMS/WhatsApp through Process Builder Chatbot | Intelligent Text | Keyword-SMS based Responses SMS & Email Alerts Email Reply to Incoming Texts sends SMS response Dark Hours | Sticky SMS Number | SMS Templates | Text to Donate Verify the Phone Multichannel: SMS | MMS | CTI | Ringless Voicemail WhatsApp:2-way global messaging & WhatsApp Live Chat from website Supports: Omnichannel SMS Routing Sales, Service & Community Cloud | Marketing Cloud/Pardot/Marketo Salesforce1 mobile Long Code/Short Code | Bring Your Own Number (Fixed line, VOIP) / Carrier (Twilio, Nexmo, Ring Central, etc.) Compliance: TCPA, GDPR, HIPAA, etc. | Opt-In/Opt-Out Use Cases: Education, Recruitment, Mortgage, Real Estate, Professional Services, Healthcare, NPO, etc. Lead Capture/Qualification, Automated Reminders, Schedule Meetings, Marketing Campaigns, Case Management Demo: https://360smsapp.com/contact-us/

Top keywords

sms9×5.88%
etc3×1.96%
text3×1.96%
whatsapp3×1.96%
automated2×1.31%
campaigns2×1.31%
cloud2×1.31%
code2×1.31%
email2×1.31%
marketing2×1.31%
mms2×1.31%
number2×1.31%

Plaid Connect

Plaid Connect lets you verify banking, income, and identity information in Salesforce with secure Plaid integration. Instead of collecting bank statements or screenshots, you can see real-time balances, transactions, and account ownerships from thousands of Plaid supported banks. Plaid Connect enables income and identity verification through payroll connections, recurring deposit analysis, and digital ID checks. You can verify users in the U.S., U.K., Canada, Ireland, Netherlands, France, Spain, Germany, Italy, and Poland. The app delivers all data directly to your Salesforce account via secure, encrypted and tokenized connections to ensure that bank credentials are never stored. ✔️Live bank account verification ✔️View live balances & transaction history ✔️Income verification from payroll & recurring deposits ✔️Digital identification verification across regions ✔️Manual review and document collection reduction ✔️Faster onboarding and approval process ✔️Secure storage of sensitive data within Salesforce

Top keywords

plaid4×2.94%
verification4×2.94%
account3×2.21%
bank3×2.21%
income3×2.21%
salesforce3×2.21%
secure3×2.21%
balances2×1.47%
connect2×1.47%

360 SMS App for Salesforce Messaging - Send SMS | WhatsApp from Salesforce | CTI vs Plaid Connect

360 SMS App for Salesforce Messaging - Send SMS | WhatsApp from Salesforce | CTI

1. Listing metadata

Plaid Connect

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

7. Activity in the last 90 days

360 SMS App for Salesforce Messaging - Send SMS | WhatsApp from Salesforce | CTI · 5 changes

Plaid Connect · 8 changes

9. App details

Frequently asked

Is 360 SMS App for Salesforce Messaging - Send SMS | WhatsApp from Salesforce | CTI or Plaid Connect: Real-time Bank, Identity, and Income verification cheaper?

Which has better reviews, 360 SMS App for Salesforce Messaging - Send SMS | WhatsApp from Salesforce | CTI or Plaid Connect: Real-time Bank, Identity, and Income verification?

Should I choose 360 SMS App for Salesforce Messaging - Send SMS | WhatsApp from Salesforce | CTI or Plaid Connect: Real-time Bank, Identity, and Income verification?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Which is faster to set up, 360 SMS App for Salesforce Messaging - Send SMS | WhatsApp from Salesforce | CTI or Plaid Connect: Real-time Bank, Identity, and Income verification?

Which works better for small vs large Salesforce AppExchange stores?

Can I migrate data between 360 SMS App for Salesforce Messaging - Send SMS | WhatsApp from Salesforce | CTI and Plaid Connect: Real-time Bank, Identity, and Income verification?