360 SMS App vs Campaign Coach

360 SMS turns Salesforce into a full texting platform. Send your first SMS, MMS or WhatsApp within two minutes of install — text messaging gets a 98% read rate and ~90-second response. What you can do Two-way, 1-on-1 texting on any Salesforce object Bulk SMS and mass texting at scale, even from Reports Automate SMS text messaging with Drip Campaigns and scheduled sends Appointment reminders that cut no-shows Trigger SMS and WhatsApp from Flow or Process Builder AI chatbot, SMS/email alerts, templates and phone verification Multichannel messaging SMS, MMS, CTI telephony, ringless voicemail, plus WhatsApp and WhatsApp Business — two-way global WhatsApp messaging and Live Chat from your website, all inside Salesforce. Natively built on Salesforce A 100% Native Salesforce SMS App across Sales, Service, Community, Marketing Cloud and Pardot, with omnichannel routing. Long/Short Code or bring your own number. Compliance: TCPA, GDPR, HIPAA, with opt-in/opt-out consent. Used across education, recruitment, real estate, healthcare, mortgage and nonprofits. Click GET IT NOW for a free trial — set it up yourself or with our free USA-based Salesforce and SMS consultants.

Campaign Coach provides a strategy for campaign execution with scripted call and email templates so that the team can efficiently deliver perfect messages and drum up new business faster. Coach leverages templated scripts within a campaign strategy cadence. With a simple script builder, one can copy and paste fields to merge directly into dynamic scripts. Then when executing a cadence, Coach will pull up the appropriate script according to the action where our user left off within that campaign member. For example, perhaps one would like 3 touch points per member in their campaign. From a list of campaign members, Coach remembers which touch point you've left off and will prompt the next script in line for perfect execution. When a call is the next action, a call script is prompted and logged as an action within salesforce against the lead or contact. When an email is the next action, a draft email appears for final touches before delivery and logging.