Which works better for small vs large Salesforce AppExchange stores?

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce typically suits early-stage and growth-mode stores based on its review-base composition (1,277 reviews). Riskonnect ESG Governance aligns more with early-stage and growth-mode stores (8 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.

AppRanks

360 SMS App for vs Riskonnect ESG — Salesforce

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce vs Riskonnect ESG Governance

Side-by-side comparison · 24 data points

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce

4.9·1.3kreviews

Salesforce-native 360 SMS app to send and receive bulk SMS campaigns, manage WhatsApp messaging, and Telephony all in one place. Use automated texting and phone calling workflows to save time, improve response rates, and engage customers faster.

Shopifypaid

Change

1. Listing metadata

Field-level data

	360 SMS App for Salesforce - Send SMS \| WhatsApp from Salesforce	Riskonnect ESG Governance
Tagline	“Salesforce-native 360 SMS app to send and receive bulk SMS campaigns, manage WhatsApp messaging, and Telephony all in one place. Use automated texting and phone calling workflows to save time, improve response rates, and engage customers faster.”245 chars	“Riskonnect - Salesforce native ESG, Supply Chain Risk Management, Regulatory and Brand Compliance Management. Automated Data Management and Reporting.”150 chars
Description	1162 / 2000 chars58% used	467 / 2000 chars23% used
Screenshots	—	—
Languages	nlenfifrde+11 more	en
Platforms	Shopify	Shopify
Developer	360 Degree Cloud Technologies Pvt. Ltd.	Riskonnect

At a glance

9 metrics · auto-computed

Feature comparison between 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce and Riskonnect ESG Governance
Metric	360 SMS App for Salesforce - Send SMS \| WhatsApp from Salesforce	Riskonnect ESG Governance
Rating	★ 4.9 ★	4.6 ★
Total reviews	★ 1.3k	8
Free plan	—	—
Pricing	paid	paid
Built for Shopify	—	—
Pricing tiers	1 tier	1 tier
Listed features	★ 9	3
Languages	16 supported	1 supported
Listed since	May 2016	Jan 2017

AppRanks verdict

Generated from live data on this page

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce edges out Riskonnect ESG Governance on rating (4.9★ vs 4.6★), but the gap is small enough that pricing fit and feature differentiation should drive the decision more than the headline number. Pricing entry tiers: 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce at paid, Riskonnect ESG Governance at paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (apps, orders, integrations) varies. 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce has the larger user base (1,277 reviews vs 8), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Riskonnect ESG Governance's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce; mid-market and enterprise merchants with specific feature requirements should evaluate both — Riskonnect ESG Governance's 8-review base may include the workflow context that matches your specific use case better than 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce audit • Riskonnect ESG Governance audit

Listed	May 6, 2016	January 11, 2017

Last updated	—	—

3. Features

As listed by each developer

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce

Texting works with SMS/WhatsApp! 98% Read Rate, 90 seconds Response Time! You know it, your customers want it! Within 2 minutes of the trial install, you can send/receive your first text message/SMS/MMS/WhatsApp/Webchat/CTI. Guaranteed!
Nurture leads with real conversations and reduce no-shows. Drive Customer Engagement with Two-Way SMS, AI Text Messaging, CTI, Calls, and Voicemail. Automate Inbound & Outbound SMS, Appointment Reminders, surveys, and follow-ups—all logged to Salesforce.
Built for Every Industry’s Needs 360 SMS is designed to cater to diverse industries, including Healthcare, Education, Finance, and more. Engage customers effortlessly while ensuring HIPAA, GDPR, and other regulatory compliance, all within Salesforce.
AI-powered Message Language Translation Break language barriers across 15+ channels, including WeChat, WhatsApp, and SMS for mass texting. AI agents and AI chatbots auto-detect preferred language and deliver sales messages.
Multichannel Messaging Take text messaging to the next level with 360 SMS using AI. Leverage multichannel mass texting and chat across SMS, WhatsApp, and WeChat - right from Salesforce. Boost outreach, streamline engagement and sales conversions!
Natively Built on Salesforce 360 SMS, a natively built text messaging app, ensures seamless integration and unmatched performance. Leverage a unified platform to simplify text messaging, enhance workflows and drive customer engagement—all in Salesforce.
Boost Sales with Widespread Presence Expand your presence over multiple channels in Salesforce like KakaoTalk, Viber, Zalo, Line, and more with advanced integration. From personalized texts to AI-powered messaging, get everything you need to boost sales.
THERE IS A SIGNIFICANT DIFFERENCE IN ARCHITECTURE & DESIGN. Click *GET IT NOW* for a Free Trial. Install now to see the magic of SMS/Texting within Salesforce! Do it yourself or take advantage of our free USA-based Salesforce and SMS consultants.
Free Support Experience seamless text messaging with 360 SMS! Enjoy free support to streamline your text messaging operations, boost customer engagement, and maximize efficiency—all within Salesforce. Simplify communication with free expert assistance.

Riskonnect ESG Governance

ESG DATA MANAGEMENT & REPORTING Collaborate with operations and supply chain partners to collect, analyze and report on your company’s environmental, social, and governance initiatives.
SUPPLY CHAIN ESG Collect, analyze and report data, audits and surveys from your supply chain partners for environmental, and social diversity programs and more.. Gain supply chain transparency and enhance engagement with supply chain partners.
REGULATORY & BRAND COMPLIANCE Protect your customers and brands with automated regulatory and brand compliance management across your operations and supply chain.

Keyword	360 SMS App for Salesforce - Send SMS \| WhatsApp from Salesforce	Riskonnect ESG Governance
surveys	#53	#9441
survey	#82	#98

9. App details

Long-form description · keyword frequency

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce

Texting Experts! Compare us with others, you’ll see the difference! Features: Conversational 1-on-1 Texting | Threaded text messages on any object Link Tracking | Drip Campaigns Scheduled SMS & Event Reminders Bulk SMS/MMS, even from Reports Automated/Triggered SMS/WhatsApp through Process Builder Chatbot | Intelligent Text | Keyword-SMS based Responses SMS & Email Alerts Email Reply to Incoming Texts sends SMS response Dark Hours | Sticky SMS Number | SMS Templates | Text to Donate Verify the Phone Multichannel: SMS | MMS | CTI | Ringless Voicemail WhatsApp:2-way global messaging & WhatsApp Live Chat from website Supports: Omnichannel SMS Routing Sales, Service & Community Cloud | Marketing Cloud/Pardot/Marketo Salesforce1 mobile Long Code/Short Code | Bring Your Own Number (Fixed line, VOIP) / Carrier (Twilio, Nexmo, Ring Central, etc.) Compliance: TCPA, GDPR, HIPAA, etc. | Opt-In/Opt-Out Use Cases: Education, Recruitment, Mortgage, Real Estate, Professional Services, Healthcare, NPO, etc. Lead Capture/Qualification, Automated Reminders, Schedule Meetings, Marketing Campaigns, Case Management Demo: https://360smsapp.com/contact-us/

Top keywords

sms9×5.88%
etc3×1.96%
text3×1.96%
whatsapp3×1.96%
automated2×1.31%
campaigns2×1.31%
cloud2×1.31%
code2×1.31%
email2×1.31%
marketing2×1.31%
mms2×1.31%
number2×1.31%

Riskonnect ESG Governance

ENTERPRISE ESG GOVERNANCE SOLUTION BUILT ON SALESFORCE Riskonnect provides an enterprise-grade ESG data management and reporting platform - built natively on Salesforce - that enables automated data exchange, analysis, reporting, and compliance management. ADVANCED SOLUTIONS FOR YOUR SUPPLY CHAIN Riskonnect increases the efficiency and effectiveness of your supply chain programs. Gain visibility. Accelerate collaboration. Boost productivity. Increase compliance.

Top keywords

chain2×3.45%
compliance2×3.45%
data2×3.45%
esg2×3.45%
management2×3.45%
reporting2×3.45%
riskonnect2×3.45%
salesforce2×3.45%
supply2×3.45%
supply chain2×3.45%

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce vs Riskonnect ESG Governance

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce

1. Listing metadata

Riskonnect ESG Governance

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

7. Activity in the last 90 days

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce · 5 changes

Riskonnect ESG Governance · 0 changes

9. App details

Frequently asked

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