Loading content…
360 SMS App vs NegOptim
Side-by-side comparison
360 SMS App
Send SMS, MMS, RCS, WeChat, WhatsApp & CTI from Salesforce. Automate text messaging with Flow & Agentforce, run bulk SMS & drip campaigns, manage two-way SMS with AI chatbots, no-code automation. 100% Salesforce-native: Healthcare, Nonprofits & Education.
salesforcepaid
At a glance
| Metric | 360 SMS App: SMS, Text, MMS, Bulk SMS, WhatsApp, RCS, Two-Way SMS for Salesforce | NegOptim |
|---|---|---|
| Rating | 4.9 ★ | — |
| Total reviews | 1.3k | 0 |
| Free plan | — | — |
| Pricing | paid | paid |
| Pricing tiers | 1 tier | 1 tier |
| Listed features | ★ 9 | 3 |
| Languages | 16 supported | 3 supported |
| Listed since | May 2016 | Apr 2016 |
AppRanks verdict
Generated from live data on this pageThe call
On the measured data here, 360 SMS App leads on more dimensions (2 vs 0). Pick NegOptim if one of the points where it leads is what you need.
Where 360 SMS App leads
- More published reviews: 1,294 vs 0.
- Available in more languages: 16 vs 3.
Pricing
Listed entry pricing: 360 SMS App at paid, NegOptim at paid. See the plans table for what each tier includes.
How this is generated
Built only from the Salesforce AppExchange listing data shown on this page. AppRanks does not accept payment to influence comparisons. Read the methodology
Read each app's audit: 360 SMS App: SMS, Text, MMS, Bulk SMS, WhatsApp, RCS, Two-Way SMS for Salesforce audit • NegOptim audit
1. Listing metadata
Field-level data| Field | 360 SMS App | NegOptim |
|---|---|---|
| Tagline | ||
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed |
2. Pricing & plans
Marketplace-listed plans · paid plans cheapest first, not matched tier-for-tierTier
360 SMS App
NegOptim
Paid plans
Default Plan
$7 / user / month (USD)
Default Plan
€300 / user / month (EUR)
3. Features
As listed by each developer360 SMS App
- SMS, WhatsApp & Texting in Salesforce ➜ Send & receive SMS, MMS, WhatsApp messages, Live Chat & Web Chat from Leads, Contacts and Cases ➜ Reach customers at a 98% read rate, ~90-second response ➜ Send your first text message in 2 minutes of installation.
- Two-Way SMS, WhatsApp, Text Message in Salesforce Flow ➜ Automate two-way texting & SMS text messaging for lead nurturing ➜ Trigger Inbound SMS, Outbound SMS, Drip Campaigns, reminders ➜ Link SMS, Calls, Voicemail, CTI, Telephony in Sales & Service Cloud
- Compliant Text Messaging, Bulk Text Alerts & SMS Automation ➜ Across Healthcare, Education, Finance & Real Estate CRM records ➜ TCPA, HIPAA, GDPR, opt-in/opt-out consent capture ➜ 10DLC readiness, carrier filtering, secure SMS & WhatsApp in Salesforce
- AI Chatbots, Live Chat & Conversational AI Messaging ➜ Automate WhatsApp messaging & SMS notifications with Flow ➜ AI chatbot agents & Conversational AI deflect Service Cloud cases ➜ Break language barriers across 15+ channels: SMS, WhatsApp, WeChat
- Bulk SMS, MMS, Multichannel Messaging & WhatsApp Automation ➜ Run bulk SMS, MMS & Bulk Messaging for high-volume campaigns ➜ Send bulk text messages & Mass Text to campaign members via WhatsApp marketing ➜ Scale 1-on-1 SMS & chat on WhatsApp, WeChat, RCS
- Native Salesforce SMS App & WhatsApp Integration ➜ 360 SMS is a 100% native Salesforce SMS App with seamless SMS integration ➜ Use native SMS components in custom Salesforce Flows ➜ Real-time lead & contact engagement, text messaging in Sales Cloud
- Omnichannel Messaging: SMS, WhatsApp Business, Chat & CTI ➜ Message customers on WhatsApp Business, WeChat, Viber, KakaoTalk ➜ Personalized SMS, text, Live Chat & AI-powered messaging ➜ Unify Chat, SMS & CTI with Conversational Messaging in Service
- Free Trial for SMS Marketing, Bulk Texting & SMS Campaigns ➜ Click GET IT NOW to see SMS & WhatsApp live in Salesforce in minutes ➜ Set it up yourself or with our free USA-based SMS experts ➜ Rated 4.89 by 1,294+ users. No cost, no risk - start texting
- Automated WhatsApp Appointment Reminders, Drip Campaigns & RCS Messaging ➜ Cut no-shows with automated appointment reminders by SMS & WhatsApp ➜ Build drip campaigns for lead nurturing, no code ➜ Send every message over SMS, RCS, MMS or CTI in Salesforce
NegOptim
- Fully built under force.com, negOptim helps customers in their digitalization transformation. It is in the heart of their decisional process. With hundreds of KPI's, customers have direct access to their data through a centralized Anatylitcs dashboards.
- By managing the negotiation, Assortment, Promotion, accounting and S&O processes, negOptim allows customers to centralized, simulate, prepare, execute and control all their businesses.
- Due to a powerfull and parametrable workflow and by being fully Salesforce integrated, negOptim is an Excel killer, time & money saving, production improvement and 100% of data available in real time (Nielsen, datasharing, Sellin, Sellout, Invoices, …)
4. Categories & rankings
Shared categories on the same row · in-category position inline5. Search rankings
Top 5 keywords · shared rankings prioritized| Keyword | 360 SMS App | NegOptim |
|---|---|---|
| whatsapp campaigns | #1 | Not ranked |
| sms app | #1 | Not ranked |
| mms whatsapp | #1 | Not ranked |
| negotiation | Not ranked | #3 |
6. Activity in the last 90 days
Tracked changes · pricing, features, copy, screenshots360 SMS App · 8 changes
- Nov 2featuresFeatures list updated
- Oct 29descriptionListing copy updated
- Oct 29descriptionListing copy updated
- Oct 29descriptionListing copy updated
- Oct 29descriptionListing copy updated
- Oct 28descriptionListing copy updated
- Oct 28descriptionListing copy updated
- Oct 27descriptionListing copy updated
NegOptim · 0 changes
No tracked changes.
7. App details
Long-form description360 SMS App
360 SMS turns Salesforce into a full texting platform. Send your first SMS, MMS or WhatsApp within two minutes of install — text messaging gets a 98% read rate and ~90-second response. What you can do Two-way, 1-on-1 texting on any Salesforce object Bulk SMS and mass texting at scale, even from Reports Automate SMS text messaging with Drip Campaigns and scheduled sends Appointment reminders that cut no-shows Trigger SMS and WhatsApp from Flow or Process Builder AI chatbot, SMS/email alerts, templates and phone verification Multichannel messaging SMS, MMS, CTI telephony, ringless voicemail, plus WhatsApp and WhatsApp Business — two-way global WhatsApp messaging and Live Chat from your website, all inside Salesforce. Natively built on Salesforce A 100% Native Salesforce SMS App across Sales, Service, Community, Marketing Cloud and Pardot, with omnichannel routing. Long/Short Code or bring your own number. Compliance: TCPA, GDPR, HIPAA, with opt-in/opt-out consent. Used across education, recruitment, real estate, healthcare, mortgage and nonprofits. Click GET IT NOW for a free trial — set it up yourself or with our free USA-based Salesforce and SMS consultants.
NegOptim
6 business modules: my Offer: Manage the complete Assortment process. Assortment plan, simulation and validation of assortment by BU, Assrotment management (In/Out, swipe, inno, delete,..), Interface with Retail Exec. Performance analyses up to SKU/Store/Grade. my Nego: Prepare your Deals, Give & Back, and What if scenario, Run the Nego, Develop, evaluate & validate opportunity, Edit & sign Contracts, Organize automatic sharing data, Manage your Commercial Plan & Partners Contributions, Analyze & follow Margin, Price impacts & Target to reach, my Promo: Manage all the promotion plan. Creation of promotions, definition of the promo conditions. Interface with the supply chain to forecast production. Objective vs realization. my Cash: Calculation of the Provisions, Edit invoices or Match with customer invoices. Cash flow summary. Accounting summary. my Proof: Link between condition and execution, Take photo of the condition excecution, send directly the counterparty. S&OP Process: Powerfull dashboards built under Einstein Analytics allowing customers to have a complete view on all their data (P&L, 4net, YTD, budget, LE, Contribution, etc..)
Frequently asked
Common questions about this comparisonIs 360 SMS App: SMS, Text, MMS, Bulk SMS, WhatsApp, RCS, Two-Way SMS for Salesforce or NegOptim cheaper?
Neither 360 SMS App: SMS, Text, MMS, Bulk SMS, WhatsApp, RCS, Two-Way SMS for Salesforce nor NegOptim lists a free plan. 360 SMS App: SMS, Text, MMS, Bulk SMS, WhatsApp, RCS, Two-Way SMS for Salesforce's paid plans start at $7 / user / month (USD); NegOptim's paid plans start at €300 / user / month (EUR) — priced in different units, so not directly comparable. Prices are as listed on the Salesforce AppExchange; check what each tier includes in the Pricing section above.
Should I choose 360 SMS App: SMS, Text, MMS, Bulk SMS, WhatsApp, RCS, Two-Way SMS for Salesforce or NegOptim?
AppRanks cannot separate these two on rating, because neither publishes one. 360 SMS App: SMS, Text, MMS, Bulk SMS, WhatsApp, RCS, Two-Way SMS for Salesforce does carry the larger published review base (1,294 vs 0). Read both apps' detail pages for the feature breakdown and recent listing changes.
Which is faster to set up, 360 SMS App: SMS, Text, MMS, Bulk SMS, WhatsApp, RCS, Two-Way SMS for Salesforce or NegOptim?
Both apps are one-click installs from the Salesforce AppExchange. AppRanks doesn't measure setup time directly; 360 SMS App: SMS, Text, MMS, Bulk SMS, WhatsApp, RCS, Two-Way SMS for Salesforce has more published reviews to read for user-reported install experience (1,294 vs 0).
Which works better for small vs large Salesforce AppExchange admins?
AppRanks cannot say which fits a larger or smaller operation — there is no store-size measurement in the Salesforce AppExchange data. What it can show: 360 SMS App: SMS, Text, MMS, Bulk SMS, WhatsApp, RCS, Two-Way SMS for Salesforce has 1,294 published reviews; NegOptim has 0 published reviews. Compare plan limits and pricing tiers against your own volume.
Can I migrate data between 360 SMS App: SMS, Text, MMS, Bulk SMS, WhatsApp, RCS, Two-Way SMS for Salesforce and NegOptim?
Migration support varies by app and category. 360 SMS App: SMS, Text, MMS, Bulk SMS, WhatsApp, RCS, Two-Way SMS for Salesforce and NegOptim both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from NegOptim" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.