Which has better reviews, Tenfold NextGen CTI - Service Cloud Voice, Omni-Channel - Cisco Avaya +100s or GridMate: Inline Editing, Smart Related List & List View Grids, Multi Calendar?

GridMate: Inline Editing, Smart Related List & List View Grids, Multi Calendar has the higher average rating (5.0★ from 133 reviews) compared to Tenfold NextGen CTI - Service Cloud Voice, Omni-Channel - Cisco Avaya +100s (4.7★ from 137 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.

Should I choose Tenfold NextGen CTI - Service Cloud Voice, Omni-Channel - Cisco Avaya +100s or GridMate: Inline Editing, Smart Related List & List View Grids, Multi Calendar?

GridMate: Inline Editing, Smart Related List & List View Grids, Multi Calendar holds the higher average rating (5.0★ vs 4.7★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, Tenfold NextGen CTI - Service Cloud Voice, Omni-Channel - Cisco Avaya +100s or GridMate: Inline Editing, Smart Related List & List View Grids, Multi Calendar?

Both apps are one-click installs from the Salesforce AppExchange. Tenfold NextGen CTI - Service Cloud Voice, Omni-Channel - Cisco Avaya +100s has the deeper published review base (137 vs 133), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Salesforce AppExchange admins?

Tenfold NextGen CTI - Service Cloud Voice, Omni-Channel - Cisco Avaya +100s typically suits early-stage and growth-mode teams based on its published review base (137 reviews). GridMate: Inline Editing, Smart Related List & List View Grids, Multi Calendar typically suits early-stage and growth-mode teams based on its published review base (133 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

Can I migrate data between Tenfold NextGen CTI - Service Cloud Voice, Omni-Channel - Cisco Avaya +100s and GridMate: Inline Editing, Smart Related List & List View Grids, Multi Calendar?

Migration support varies by app and category. Tenfold NextGen CTI - Service Cloud Voice, Omni-Channel - Cisco Avaya +100s and GridMate: Inline Editing, Smart Related List & List View Grids, Multi Calendar both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from GridMate: Inline Editing, Smart Related List & List View Grids, Multi Calendar" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

AppRanks

Tenfold NextGen CTI vs GridMate: Inline — Salesforce

Tenfold NextGen CTI - Service Cloud Voice, Omni-Channel - Cisco Avaya +100s vs GridMate

Side-by-side comparison · 24 data points

Tenfold NextGen CTI - Service Cloud Voice, Omni-Channel - Cisco Avaya +100s

4.7·137reviews

salesforcepaid

Change

1. Listing metadata

Field-level data

	Tenfold NextGen CTI - Service Cloud Voice, Omni-Channel - Cisco Avaya +100s	GridMate
Tagline	“CTI & Telephony - Cisco, Avaya, Genesys, BroadSoft, Skype, InContact & More Service Cloud Voice (BYOT) \| HVS \| Einstein \| Click-to-Dial \| Screen-pop \| Call Logging \| Omni-Channel \| NLP \| Case Management \| Call Notes \| Call Recording”233 chars	“GridMate is an all-in-one productivity suite of 32 powerful Lightning components (grids, calendars, maps, kanban) designed to boost adoption, utilization, and productivity in Salesforce by enhancing the user experience and overcoming native limitations.”253 chars
Description	1152 / 2000 chars58% used	1199 / 2000 chars60% used
Screenshots	—	—
Languages	nlenfifrde+11 more	enfrdejazh_CN+1 more
Platforms	Salesforce	Salesforce
Developer	Tenfold

At a glance

8 metrics · auto-computed

Feature comparison between Tenfold NextGen CTI - Service Cloud Voice, Omni-Channel - Cisco Avaya +100s and GridMate: Inline Editing, Smart Related List & List View Grids, Multi Calendar
Metric	Tenfold NextGen CTI - Service Cloud Voice, Omni-Channel - Cisco Avaya +100s	GridMate: Inline Editing, Smart Related List & List View Grids, Multi Calendar
Rating	4.7 ★	★ 5.0 ★
Total reviews	★ 137	133
Free plan	—	—
Pricing	paid	paid
Pricing tiers	1 tier	1 tier
Listed features	3	★ 9
Languages	16 supported	6 supported
Listed since	Jan 2016	Sep 2019

Listed	January 3, 2016	September 13, 2019

Last updated	—	—

3. Features

As listed by each developer

Tenfold NextGen CTI - Service Cloud Voice, Omni-Channel - Cisco Avaya +100s

Salesforce CTI with existing PBX & ACD: Avaya CM, Avaya IP Office, Avaya Aura, Cisco UCM, Cisco HCS, Cisco UCCX, Cisco UCCE, Cisco Finesse, Genesys PureEngage, Skype, BroadSoft, RingCentral, Unify, Alcatel, Nortel, NEC, NetSapiens, InContact & More
Improve Customer Satisfaction & Customer Experience • Immediately recognize callers with inbound/outbound screen-pops • Reduce Average Handle Time (AHT) • Complete context at your reps fingertips • Streamline case management and data capture workflow
Increase Productivity • Click to Call • Automatically log calls • Eliminate Manual Searching • Notes, Next Steps & Dispositions • Streamline Workflows • Support Blind & Warm Transfers • Support Custom Objects, Cases, Opportunities

GridMate

GRIDS Unlock flexible grids that leverage your existing metadata including Related Lists, List Views, quick actions, and flows. Enjoy inline editing, mass actions, Excel-like functionality, filters, grouping, sorting, conditional coloring, and more.
MAP LIST Visualize and act on records with Google Maps in Salesforce. Plot standard/custom objects, filter by radius, apply conditional coloring, and run mass actions, all in one view. It's a powerful, affordable alternative to Salesforce Maps.
MULTI CALENDAR Streamline field service scheduling and beyond with a drag-and-drop calendar. Gain a horizontal, resource-based calendar view in Salesforce with filters, conditional coloring, and mass actions to plan, assign, and manage with clarity.
SINGLE CALENDAR Simplify appointment scheduling in Salesforce with a unified drag-and-drop calendar. This Salesforce calendar scheduling solution delivers real-time visibility with filters, color-coded events, and custom layouts for team alignment.
KANBAN BOARD Visualize pipelines, projects or cases with a customizable kanban board Salesforce teams love. Drag, drop, edit and run mass actions in real time. A smarter kanban Salesforce experience with stages, conditional coloring, and custom actions.
GANTT CHART Visualize projects with a Gantt chart Salesforce users trust. Create tasks, groups, and milestones inline, drag-and-drop to reschedule, link dependencies, and edit in place—making it the ultimate project management tool Salesforce teams need.
FILE EXPLORER Enhance Salesforce document management with seamless cloud integrations, dynamic views, and flexible permissions. GridMate File Explorer redefines Salesforce file management with bulk upload/download, cut-copy-paste, and in-app search.
...And many other components The GridMate suite also includes the Compact Calendar, Pivot Grid, List View Grid, Related List Grid, Report Table, List View Kanban, Object Timeline, Record App Switcher, Record Card, Record KPI, Chrome Extension, and more.
USE CASES • INDUSTRIES • TEAMS • CLOUDS GridMate supports 60+ use cases spanning data management, file and project management, scheduling, reporting, and more - built for every industry, any team, and all Salesforce Clouds with seamless adaptability.

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	Tenfold NextGen CTI - Service Cloud Voice, Omni-Channel - Cisco Avaya +100s	GridMate
service cloud voice	#1	Not ranked
grid	Not ranked	#1
view of	Not ranked	#1
data install free	Not ranked	#2
and service cloud	#3	Not ranked

7. App details

Long-form description · keyword frequency

Tenfold NextGen CTI - Service Cloud Voice, Omni-Channel - Cisco Avaya +100s

Tenfold NextGen CTI Enables companies to increase productivity, improve customer experience and make better business decisions with meaningful data. With over 100 5-star reviews in the Salesforce AppExchange, Tenfold works closely with the Salesforce team to ensure deep product alignment and early integration with the newest Salesforce capabilities. SERVICE CLOUD VOICE (BYOT) Integrate your existing phone system with Service Cloud Voice. Click to dial, call controls, agent status, IVR data, real-time transcription, and more! HIGH VELOCITY SALES & EINSTEIN CALL COACHING Automatically move your sales cadence forward when making calls. View post-call AI analysis with Einstein Call Coaching. OMNI-CHANNEL INTEGRATION & BLENDED AGENT SUPPORT Full integration of Salesforce Omni-Channel, allowing agents to work digital channels from Salesforce while leveraging external routing of system such as Genesys, Cisco, Avaya & others for calls. ENTERPRISE GRADE PLATFORM 24/7 support, high-uptime, language localization, SSO, Multi-PBX support, blend internal & outsourced agents, role-based UIs & other capabilities core to any enterprise’s success.

Top keywords

salesforce5×3.23%
call3×1.94%
integration3×1.94%
support3×1.94%
agent2×1.29%
agents2×1.29%
call coaching2×1.29%
calls2×1.29%
capabilities2×1.29%
cloud2×1.29%
cloud voice2×1.29%
coaching2×1.29%

GridMate

GridMate redefines the Salesforce user experience. It provides a suite of components to simplify complex data management: - Inline create, edit & delete - Inline grids with inline record details - Multi copy-paste from CSV & Excel - Mass actions: -- Create, edit, delete -- Quick actions -- Emailing -- Approval -- Calling flow -- Sharing -- Assignment -- Lead conversion - Conditional coloring - Filtering & sorting - Columns freezing - User-defined filters - Aggregation handling - Export data grid to CSV & Excel - Related list as Accordion, Cards, Tabs - Multi Calendar - Grids for flows - Smart Grids - FieldSet Grids - Dynamic FieldSet Grids - Parent Related List Grid - Related List Grid - List View Grid - User Grids - Pivot Grids - Kanban Board - Gantt Chart - File Explorer Supports standard & custom objects on all Salesforce Clouds & Platforms. 👋🏻 Trialforce available for a test drive or contact us for a free demo. 👋🏻 Please install GridMate Extension unmanaged package to support quick actions👇🏼 Production: https://login.salesforce.com/packaging/installPackage.apexp?p0=04t3i000002nGle Sandbox: https://test.salesforce.com/packaging/installPackage.apexp?p0=04t3i000002nGle

Top keywords

--8×4.32%
grids7×3.78%
grid4×2.16%
list4×2.16%
salesforce4×2.16%
actions3×1.62%
inline3×1.62%
related3×1.62%

Tenfold NextGen CTI - Service Cloud Voice, Omni-Channel - Cisco Avaya +100s vs GridMate

Tenfold NextGen CTI - Service Cloud Voice, Omni-Channel - Cisco Avaya +100s

1. Listing metadata

GridMate

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. Activity in the last 90 days

Tenfold NextGen CTI - Service Cloud Voice, Omni-Channel - Cisco Avaya +100s · 0 changes

GridMate · 3 changes

7. App details

Frequently asked

Is Tenfold NextGen CTI - Service Cloud Voice, Omni-Channel - Cisco Avaya +100s or GridMate: Inline Editing, Smart Related List & List View Grids, Multi Calendar cheaper?

Which has better reviews, Tenfold NextGen CTI - Service Cloud Voice, Omni-Channel - Cisco Avaya +100s or GridMate: Inline Editing, Smart Related List & List View Grids, Multi Calendar?

Should I choose Tenfold NextGen CTI - Service Cloud Voice, Omni-Channel - Cisco Avaya +100s or GridMate: Inline Editing, Smart Related List & List View Grids, Multi Calendar?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Which is faster to set up, Tenfold NextGen CTI - Service Cloud Voice, Omni-Channel - Cisco Avaya +100s or GridMate: Inline Editing, Smart Related List & List View Grids, Multi Calendar?

Which works better for small vs large Salesforce AppExchange admins?

Can I migrate data between Tenfold NextGen CTI - Service Cloud Voice, Omni-Channel - Cisco Avaya +100s and GridMate: Inline Editing, Smart Related List & List View Grids, Multi Calendar?