Escalation Management vs Q!365 | Integrate Microsoft 365, Teams & SharePoint

Based on the data on this page, Q!365 | Integrate Microsoft 365, Teams & SharePoint is the stronger choice for most Salesforce AppExchange admins — 5.0★ vs Escalation Management's 3.2★ is a meaningful gap that usually reflects real product or support quality differences across the user base.

On pricing, Escalation Management offers a free tier (free) while Q!365 | Integrate Microsoft 365, Teams & SharePoint starts at paid. For early-stage teams validating fit, the free-tier path lets you run the app on real workloads before committing budget.

Recommended by size: small/early-stage admins who need fast install and low risk should default to Q!365 | Integrate Microsoft 365, Teams & SharePoint; mid-market and enterprise admins with specific feature requirements should evaluate both — Escalation Management's 5-review base may include the workflow context that matches your specific use case better than Q!365 | Integrate Microsoft 365, Teams & SharePoint's broader-but-shallower coverage.

This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Is Escalation Management or Q!365 | Integrate Microsoft 365, Teams & SharePoint cheaper?

Escalation Management is the cheaper option — it offers a free plan (free). Q!365 | Integrate Microsoft 365, Teams & SharePoint starts at paid. Both publish their pricing on the Salesforce AppExchange; AppRanks mirrors what's listed on each refresh cycle.

Which has better reviews, Escalation Management or Q!365 | Integrate Microsoft 365, Teams & SharePoint?

Q!365 | Integrate Microsoft 365, Teams & SharePoint has the higher average rating (5.0★ from 22 reviews) compared to Escalation Management (3.2★ from 5 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.

Should I choose Escalation Management or Q!365 | Integrate Microsoft 365, Teams & SharePoint?

Q!365 | Integrate Microsoft 365, Teams & SharePoint holds the higher average rating (5.0★ vs 3.2★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, Escalation Management or Q!365 | Integrate Microsoft 365, Teams & SharePoint?

Both apps are one-click installs from the Salesforce AppExchange. Q!365 | Integrate Microsoft 365, Teams & SharePoint has the deeper published review base (22 vs 5), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Salesforce AppExchange admins?