Side-by-side comparison
The Salesforce Inbox Control Panel allows you to manage your team’s deployment of the Inbox apps.
Send SMS, MMS, RCS, WeChat, WhatsApp & CTI from Salesforce. Automate text messaging with Flow & Agentforce, run bulk SMS & drip campaigns, manage two-way SMS with AI chatbots, no-code automation. 100% Salesforce-native: Healthcare, Nonprofits & Education.
| Metric | Salesforce Inbox Control Panel | 360 SMS App: SMS, Text, MMS, Bulk SMS, WhatsApp SMS, RCS, Two-Way SMS Salesforce |
|---|---|---|
| Rating | 3.0 ★ | ★ 4.9 ★ |
| Total reviews | 21 | ★ 1.3k |
| Free plan | ★ Yes | — |
| Pricing | free | paid |
| Pricing tiers | — | 1 tier |
| Listed features | 3 | 9 |
On the measured data here, 360 SMS App leads on more dimensions (4 vs 1). Pick Salesforce Inbox Control Panel if one of the points where it leads is what you need.
Salesforce Inbox Control Panel lists a free tier (free); 360 SMS App: SMS, Text, MMS, Bulk SMS, WhatsApp SMS, RCS, Two-Way SMS Salesforce lists paid.
Built only from the Salesforce AppExchange listing data shown on this page. AppRanks does not accept payment to influence comparisons. Read the methodology
Read each app's audit: Salesforce Inbox Control Panel audit • 360 SMS App: SMS, Text, MMS, Bulk SMS, WhatsApp SMS, RCS, Two-Way SMS Salesforce audit
| Field | Salesforce Inbox Control Panel | 360 SMS App |
|---|---|---|
| Tagline | ||
| Languages | ||
| Platforms | ||
| Developer |
| Languages | 1 supported | 16 supported |
|---|
| Listed since | Sep 2015 | May 2016 |
|---|
| Listed |
|---|
| Keyword | Salesforce Inbox Control Panel | 360 SMS App |
|---|---|---|
| within salesforce | Not ranked | #1 |
| sms mms | Not ranked | #1 |
| use cases | Not ranked | #1 |
| your inbox | #3 | Not ranked |
| inbox | #3 | Not ranked |
No tracked changes.
Salesforce Inbox Control Panel is cheaper to start with — it offers a free plan and 360 SMS App: SMS, Text, MMS, Bulk SMS, WhatsApp SMS, RCS, Two-Way SMS Salesforce doesn't list one. 360 SMS App: SMS, Text, MMS, Bulk SMS, WhatsApp SMS, RCS, Two-Way SMS Salesforce's plans start at $7 / user / month (USD). Prices are as listed on the Salesforce AppExchange; check what each tier includes in the Pricing section above.
360 SMS App: SMS, Text, MMS, Bulk SMS, WhatsApp SMS, RCS, Two-Way SMS Salesforce has the higher average rating (4.9★ from 1,295 reviews) compared to Salesforce Inbox Control Panel (3.0★ from 21 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
360 SMS App: SMS, Text, MMS, Bulk SMS, WhatsApp SMS, RCS, Two-Way SMS Salesforce holds the higher average rating (4.9★ vs 3.0★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Salesforce AppExchange. AppRanks doesn't measure setup time directly; 360 SMS App: SMS, Text, MMS, Bulk SMS, WhatsApp SMS, RCS, Two-Way SMS Salesforce has more published reviews to read for user-reported install experience (1,295 vs 21).
AppRanks cannot say which fits a larger or smaller operation — there is no store-size measurement in the Salesforce AppExchange data. What it can show: Salesforce Inbox Control Panel has 21 published reviews; 360 SMS App: SMS, Text, MMS, Bulk SMS, WhatsApp SMS, RCS, Two-Way SMS Salesforce has 1,295 published reviews. Compare plan limits and pricing tiers against your own volume.
Migration support varies by app and category. Salesforce Inbox Control Panel and 360 SMS App: SMS, Text, MMS, Bulk SMS, WhatsApp SMS, RCS, Two-Way SMS Salesforce both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Salesforce Inbox Control Panel" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.