Which has better reviews, Cisco Customer Journey Platform Salesforce Edition for Sales and Service Clouds or 360 Ringless Voicemail for Salesforce: Native Voicemail Solution?

Cisco Customer Journey Platform Salesforce Edition for Sales and Service Clouds (5.0★, 5 reviews) and 360 Ringless Voicemail for Salesforce: Native Voicemail Solution (5.0★, 4 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.

Should I choose Cisco Customer Journey Platform Salesforce Edition for Sales and Service Clouds or 360 Ringless Voicemail for Salesforce: Native Voicemail Solution?

AppRanks cannot separate these two on rating — both sit at 5.0★. Cisco Customer Journey Platform Salesforce Edition for Sales and Service Clouds does carry the larger published review base (5 vs 4). Read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, Cisco Customer Journey Platform Salesforce Edition for Sales and Service Clouds or 360 Ringless Voicemail for Salesforce: Native Voicemail Solution?

Both apps are one-click installs from the Salesforce AppExchange. Cisco Customer Journey Platform Salesforce Edition for Sales and Service Clouds has the deeper published review base (5 vs 4), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Salesforce AppExchange admins?

Cisco Customer Journey Platform Salesforce Edition for Sales and Service Clouds typically suits early-stage and growth-mode teams based on its published review base (5 reviews). 360 Ringless Voicemail for Salesforce: Native Voicemail Solution typically suits early-stage and growth-mode teams based on its published review base (4 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

Can I migrate data between Cisco Customer Journey Platform Salesforce Edition for Sales and Service Clouds and 360 Ringless Voicemail for Salesforce: Native Voicemail Solution?

Migration support varies by app and category. Cisco Customer Journey Platform Salesforce Edition for Sales and Service Clouds and 360 Ringless Voicemail for Salesforce: Native Voicemail Solution both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from 360 Ringless Voicemail for Salesforce: Native Voicemail Solution" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

AppRanks

Cisco Customer vs 360 Ringless — Salesforce

360 Ringless Voicemail for Salesforce vs Cisco Customer Journey Platform Salesforce Edition for Sales and Service Clouds

Side-by-side comparison · 24 data points

360 Ringless Voicemail for Salesforce

5.0·4reviews

Reach customers seamlessly with 360 Ringless Voicemail, natively built on Salesforce. Send ringless voicemail drops, bulk voicemail, and automated voice messaging to increase response rates and scale outreach without cold calling.

salesforcepaid

Change

1. Listing metadata

Field-level data

	Cisco Customer Journey Platform Salesforce Edition for Sales and Service Clouds	360 Ringless Voicemail for Salesforce
Tagline	“Cisco CJP delivers call center management, administration, routing and reporting from within Salesforce. A complete application that provides administrator, supervisor and agent level integration.”196 chars	“Reach customers seamlessly with 360 Ringless Voicemail, natively built on Salesforce. Send ringless voicemail drops, bulk voicemail, and automated voice messaging to increase response rates and scale outreach without cold calling.”230 chars
Description	1140 / 2000 chars57% used	1190 / 2000 chars60% used
Screenshots	—	—
Languages	enja	nlenfifrde+11 more
Platforms	Salesforce	Salesforce
Developer	Cisco Systems, Inc.	360 Degree Cloud Technologies Pvt. Ltd.

At a glance

8 metrics · auto-computed

Feature comparison between Cisco Customer Journey Platform Salesforce Edition for Sales and Service Clouds and 360 Ringless Voicemail for Salesforce: Native Voicemail Solution
Metric	Cisco Customer Journey Platform Salesforce Edition for Sales and Service Clouds	360 Ringless Voicemail for Salesforce: Native Voicemail Solution
Rating	5.0 ★	5.0 ★
Total reviews	★ 5	4
Free plan	—	—
Pricing	paid	paid
Pricing tiers	1 tier	1 tier
Listed features	3	★ 9
Languages	2 supported	16 supported
Listed since	Oct 2014	Sep 2024

Listed	October 6, 2014	September 9, 2024

Last updated	—	—

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	Cisco Customer Journey Platform Salesforce Edition for Sales and Service Clouds	360 Ringless Voicemail for Salesforce
within salesforce	#2	Not ranked
outreach	Not ranked	#3
call center	#4	Not ranked
routing	#7	Not ranked
effortlessly	Not ranked	#7

7. App details

Long-form description · keyword frequency

Cisco Customer Journey Platform Salesforce Edition for Sales and Service Clouds

Cisco CJP goes beyond agent desktop CTI integration. Cisco CJP delivers call center management, administration, routing and reporting from within Salesforce itself. Its customer, call and agent data is integrated into the Salesforce database for unified visibility, reporting and control. It adds IVR and call routing strategies driven by the data in Salesforce. It's easy to implement and cost-effective for a handful of agents and can scale to thousands. Open CTI Integration • Agent Screen Pop • Call Control • Click-to-call Build and Administer in Salesforce • Agents, Teams, Sites • Toll-free Numbers • Queues • Roles • Hours of Operation Manage in Salesforce • IVR Call Flow • Routing Rules ‒ Customer-based Routing using data in Salesforce –matches customers to agents based on need, demographics, status, value, or propensity to buy ‒ Service-level routing –adheres to speed of answer, calls per day or other commitments ‒ Agent-based Routing – Skill-based routing or uses Statistical Performance Analytics to score agents’ past performance and route calls to the best available agent • Reporting • Recording • Monitoring

Top keywords

routing7×4.40%
salesforce6×3.77%
call5×3.14%
agent4×2.52%
agents4×2.52%
data3×1.89%
reporting3×1.89%
calls2×1.26%
cisco2×1.26%
cisco cjp2×1.26%
cjp2×1.26%
control2×1.26%

360 Ringless Voicemail for Salesforce

Don't let busy schedules and missed calls hinder your outreach efforts. Salesforce Ringless Voicemail offers a seamless solution, enabling you to engage customers effortlessly, even when they can't answer. Now reach one or many customer effortlessly with Salesforce’s Ringless Voicemail Global Expansion Accelerator: Seamlessly connect with global audiences using our HIPAA-compliant voicemail/mass communication solution, ensuring swift and secure outreach worldwide. Real-Time Campaign Insights: Gain immediate visibility into campaign performance with our comprehensive tracking system, facilitating dynamic adjustments and maximizing ROI with precision. Enhanced Response Rates: Salesforce ringless voicemail ensures that recipients can conveniently access messages stored in their voicemail inbox, increasing the likelihood of them listening and responding. Personalized Communication: With Ringless voicemail sales representatives can effortlessly send personalized voicemail messages at scale, enhancing the relevance and impact of their communication. Unique Automated Follow-Ups: Automated follow-ups with ringless voicemail help in nurturing leads and maintaining engagement.

Top keywords

voicemail8×5.41%
ringless5×3.38%
ringless voicemail5×3.38%
communication3×2.03%
effortlessly3×2.03%
salesforce3×2.03%
automated2×1.35%
automated follow-ups

360 Ringless Voicemail for Salesforce vs Cisco Customer Journey Platform Salesforce Edition for Sales and Service Clouds

360 Ringless Voicemail for Salesforce

1. Listing metadata

Cisco Customer Journey Platform Salesforce Edition for Sales and Service Clouds

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. Activity in the last 90 days

Cisco Customer Journey Platform Salesforce Edition for Sales and Service Clouds · 0 changes

360 Ringless Voicemail for Salesforce · 1 changes

7. App details

Frequently asked

Is Cisco Customer Journey Platform Salesforce Edition for Sales and Service Clouds or 360 Ringless Voicemail for Salesforce: Native Voicemail Solution cheaper?

Which has better reviews, Cisco Customer Journey Platform Salesforce Edition for Sales and Service Clouds or 360 Ringless Voicemail for Salesforce: Native Voicemail Solution?

Should I choose Cisco Customer Journey Platform Salesforce Edition for Sales and Service Clouds or 360 Ringless Voicemail for Salesforce: Native Voicemail Solution?

Which is faster to set up, Cisco Customer Journey Platform Salesforce Edition for Sales and Service Clouds or 360 Ringless Voicemail for Salesforce: Native Voicemail Solution?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Which works better for small vs large Salesforce AppExchange admins?

Can I migrate data between Cisco Customer Journey Platform Salesforce Edition for Sales and Service Clouds and 360 Ringless Voicemail for Salesforce: Native Voicemail Solution?