Which has better reviews, Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT) or Storage Helper Free Edition - Helps with data storage costs & GDPR compliance?

Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT) has the higher average rating (4.9★ from 1,044 reviews) compared to Storage Helper Free Edition - Helps with data storage costs & GDPR compliance (4.1★ from 22 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.

Should I choose Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT) or Storage Helper Free Edition - Helps with data storage costs & GDPR compliance?

Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT) holds the higher average rating (4.9★ vs 4.1★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT) or Storage Helper Free Edition - Helps with data storage costs & GDPR compliance?

Both apps are one-click installs from the Salesforce AppExchange. Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT) has the deeper published review base (1,044 vs 22), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Salesforce AppExchange admins?

Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT) typically suits early-stage and growth-mode teams based on its published review base (1,044 reviews). Storage Helper Free Edition - Helps with data storage costs & GDPR compliance typically suits early-stage and growth-mode teams based on its published review base (22 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

Can I migrate data between Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT) and Storage Helper Free Edition - Helps with data storage costs & GDPR compliance?

Migration support varies by app and category. Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT) and Storage Helper Free Edition - Helps with data storage costs & GDPR compliance both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Storage Helper Free Edition - Helps with data storage costs & GDPR compliance" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

AppRanks

Vonage for Service vs Storage Helper Free — Salesforce

Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT) vs Storage Helper Free Edition - Helps with data storage costs & GDPR compliance

Side-by-side comparison · 24 data points

Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT)

4.9·1kreviews

Deliver exceptional agent and customer experiences with a fully integrated Salesforce and contact center solution that seamlessly unifies voice, AI (conversational, virtual assistant, voicebot, chatbot), digital channels, & CRM data within Service Cloud.

salesforcepaid

1. Listing metadata

Field-level data

	Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT)	Storage Helper Free Edition - Helps with data storage costs & GDPR compliance
Tagline	“Deliver exceptional agent and customer experiences with a fully integrated Salesforce and contact center solution that seamlessly unifies voice, AI (conversational, virtual assistant, voicebot, chatbot), digital channels, & CRM data within Service Cloud.”254 chars	“Governance for Salesforce data quality control — now with smarter mass record deletion, real-time validation rules, and duplicate record management. Take a proactive prevention approach for the hygiene of new and existing data in Sales Cloud or any Cloud.”255 chars
Description	1144 / 2000 chars57% used	595 / 2000 chars30% used
Screenshots	—	—
Languages	en	en
Platforms	Salesforce	Salesforce
Developer	Vonage	Passage Technology

At a glance

8 metrics · auto-computed

Feature comparison between Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT) and Storage Helper Free Edition - Helps with data storage costs & GDPR compliance
Metric	Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT)	Storage Helper Free Edition - Helps with data storage costs & GDPR compliance
Rating	★ 4.9 ★	4.1 ★
Total reviews	★ 1k	22
Free plan	—	★ Yes
Pricing	paid	freemium
Pricing tiers	1 tier	1 tier
Listed features	★ 9	6
Languages	1 supported	1 supported
Listed since	May 2010	Sep 2016

AppRanks verdict

Generated from live data on this page

The call

Based on the data on this page, Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT) is the stronger choice for most Salesforce AppExchange admins — 4.9★ vs Storage Helper Free Edition - Helps with data storage costs & GDPR compliance's 4.1★ is a meaningful gap that usually reflects real product or support quality differences across the user base.

Pricing

On pricing, Storage Helper Free Edition - Helps with data storage costs & GDPR compliance offers a free tier (freemium) while Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT) starts at paid. The free option meaningfully reduces evaluation cost, particularly at low usage volumes where the entry-paid tier can outpace the value delivered.

Review base

Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT) has the larger user base (1,044 reviews vs 22), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Storage Helper Free Edition - Helps with data storage costs & GDPR compliance's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.

Who should pick what

Recommended by size: small/early-stage admins who need fast install and low risk should default to Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT); mid-market and enterprise admins with specific feature requirements should evaluate both — Storage Helper Free Edition - Helps with data storage costs & GDPR compliance's 22-review base may include the workflow context that matches your specific use case better than Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT)'s broader-but-shallower coverage.

How this is generated

This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT) audit • Storage Helper Free Edition - Helps with data storage costs & GDPR compliance audit

Listed	May 22, 2010	September 26, 2016

Last updated	—	—

3. Features

As listed by each developer

Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT)

DESIGNED FOR SALESFORCE Vonage Partner Contact Center is a deep integration where voice is natively embedded into Agentforce Voice. Calls generate Voice Call records instead of Tasks, enabling rich Salesforce-native workflows and real-time transcription.
WORKS SEAMLESSLY WITH SALESFORCE OMNI-CHANNEL Use voice with Salesforce digital channels, performing intelligent call routing, emails, chats, social & SOS requests to the appropriate agent using powerful business logic to create a consistent CX.
CONVERSATION ANALYZER Transcription data, sentiment analysis, and interaction categories are synced directly to Salesforce CRM records, giving a unified view of the customer journey and enabling advanced reporting within Salesforce records.
ADVANCED REPORTING AND DASHBOARDS Vonage Partner Contact Center delivers built-in reports and dashboards covering call outcomes, Agent and Call Summary records - giving teams full visibility into contact center performance directly within Salesforce.
OMNI-CHANNEL PRESENCE SYNCRHONIZATION Vonage Partner Contact Center integrates with Salesforce OmniChannel so the agent states stay in sync across both platforms - if an agent is busy in Contact Center, they appear busy in Salesforce and vice versa.
CALL LOGGING & DATA When a call is made or received through Vonage Partner Contact Center, the relevant Salesforce record is automatically surfaced for the agent — giving instant access to customer context — while the Voice Call object is updated.
AGENTFORCE Power Agentforce across Service and Sales. SIP integration enables AI agents to handle inbound interactions autonomously — escalating seamlessly to a human agent with full context preserved.
SALES ENGAGEMENT AND CONNECT DIALER Agents can initiate outbound calls directly from Salesforce records with a single click.
SKILLS-BASED ROUTING Vonage Partner Contact Center allows Salesforce to delegate routing decisions for supported interactions enabling skills-based routing

Storage Helper Free Edition - Helps with data storage costs & GDPR compliance

Free Up Storage Space Fast - Bulk delete records across any object using custom rules, safely and automatically, and automate archival processes. - Archive chatter history or old records, export for off-site backup
Prevent Bad Data at the Source - Create validation rules with custom warnings. Set them to alert before/after save and empower users to fix errors directly.
Eliminate Duplicates with Precision - Customize duplicate detection and similarity matching criteria. Guide users through clean-up and bulk merge records with admin-defined criteria. Find, fix and merge duplicate records.
Track & Act on Storage Trends - Built-in dashboards show top storage consumers and trigger alerts as limits approach.
Enable Real-Time Fixes - Lightning Web Components generate live record lists, which connect and link records for users and admins to take action.
Better Data = Better Business - Optimize your Salesforce org, reduce storage costs, and ensure data quality that powers accurate reports, effective CRM, and confident AI.

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT)	Storage Helper Free Edition - Helps with data storage costs & GDPR compliance
contact center	#1	Not ranked
the world	#1	Not ranked
salesforce cloud	#3	Not ranked
duplicate prevention	Not ranked	#6
data retention and	Not ranked	#11

7. App details

Long-form description · keyword frequency

Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT)

DEEP INTEGRATION WITH SALESFORCE Designed to leverage Salesforce capabilities & data to deliver the best CX - from routing using any Salesforce object to popping up the right CRM data & call history for agents and offering analytics across CRM & call data. Agents, admins & managers never need to sync between applications or swivel between apps. Service teams will drive up CSAT metrics. Sales teams will be more productive and place more calls.. RELIABLE & SECURE Never miss a call - you can depend on us for security, compliance and 99.999% availability. We continually test the performance of our operations and provide the results publicly at https://www.vonage.com/system-status/. GLOBAL REACH & CRYSTAL CLEAR CALL QUALITY Benefit from our carefully engineered network. We've invested in a global voice infrastructure that makes every conversation crystal clear. Our customers have agents in over 60 countries; they depend on our global reach to support agents operating around the world. We also provide Global Voice Assurance which ensures excellent call quality by using the telephony infrastructure local to the caller and the agent.

Top keywords

call5×2.82%
agents4×2.26%
global4×2.26%
data3×1.69%
salesforce3×1.69%
between2×1.13%
call quality2×1.13%
clear2×1.13%
crm2×1.13%
crystal2×1.13%
crystal clear2×1.13%
depend2×1.13%

Storage Helper Free Edition - Helps with data storage costs & GDPR compliance

Storage Helper is now part of Data Quality Helper, giving Salesforce Admins an all-in-one solution for defining archival / retention, data validation, and duplicate record management — across any standard or custom object. It’s powerful, admin-friendly, and ready to scale. Whether you're looking to achieve compliance with GDPR or right to be forgotten, mass delete records to optimize data storage and save space, to prep your org and data for AI, or simply improve new or existing records, this app gives you the flexibility, automation, and visibility you need to clean up data and succeed.

Top keywords

data5×5.32%
helper2×2.13%
records2×2.13%
storage2×2.13%

Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT) vs Storage Helper Free Edition - Helps with data storage costs & GDPR compliance

Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT)

1. Listing metadata

Storage Helper Free Edition - Helps with data storage costs & GDPR compliance

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. Activity in the last 90 days

Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT) · 2 changes

Storage Helper Free Edition - Helps with data storage costs & GDPR compliance · 1 changes

7. App details

Frequently asked

Is Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT) or Storage Helper Free Edition - Helps with data storage costs & GDPR compliance cheaper?

Which has better reviews, Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT) or Storage Helper Free Edition - Helps with data storage costs & GDPR compliance?

Should I choose Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT) or Storage Helper Free Edition - Helps with data storage costs & GDPR compliance?

Which is faster to set up, Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT) or Storage Helper Free Edition - Helps with data storage costs & GDPR compliance?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Which works better for small vs large Salesforce AppExchange admins?

Can I migrate data between Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT) and Storage Helper Free Edition - Helps with data storage costs & GDPR compliance?