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Proximity vs Einstein Contact Us Bot
Side-by-side comparison · 24 data points
1. Listing metadata
Field-level data| Proximity | Einstein Contact Us Bot | |
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| Description | ||
| Screenshots | — | — |
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| Developer |
Side-by-side comparison · 24 data points
| Proximity | Einstein Contact Us Bot | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | — | — |
| Languages | ||
| Platforms | ||
| Developer |
Replace your Web2Lead and Web2Case static forms with a conversational experience, available 24/7 to create, qualify and route new Leads, answer your most common questions and if needed, create, qualify and route Cases within your contact center.
| Metric | Proximity : Data Capture - Clienteling - Appointment booking - Mobile POS & Endless aisle - Event Management - Dashboard reporting | Einstein Contact Us Bot |
|---|---|---|
| Rating | ★ 5.0 ★ | 4.0 ★ |
| Total reviews | ★ 29 | 8 |
| Free plan | — | ★ Yes |
| Pricing | paid | free |
| Built for Shopify | — | — |
| Pricing tiers | 1 tier | — |
| Listed features | ★ 4 | 3 |
| Languages | 15 supported | 16 supported |
| Listed since | Aug 2014 | Sep 2019 |
Based on the data on this page, Proximity : Data Capture - Clienteling - Appointment booking - Mobile POS & Endless aisle - Event Management - Dashboard reporting is the stronger choice for most Salesforce AppExchange merchants — 5.0★ vs Einstein Contact Us Bot's 4.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base. On pricing, Einstein Contact Us Bot offers a free tier (free) while Proximity : Data Capture - Clienteling - Appointment booking - Mobile POS & Endless aisle - Event Management - Dashboard reporting starts at paid. The free option meaningfully reduces evaluation cost, particularly for stores at sub-1K monthly orders where the entry-paid tier can outpace the value delivered. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to Proximity : Data Capture - Clienteling - Appointment booking - Mobile POS & Endless aisle - Event Management - Dashboard reporting; mid-market and enterprise merchants with specific feature requirements should evaluate both — Einstein Contact Us Bot's 8-review base may include the workflow context that matches your specific use case better than Proximity : Data Capture - Clienteling - Appointment booking - Mobile POS & Endless aisle - Event Management - Dashboard reporting's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Proximity : Data Capture - Clienteling - Appointment booking - Mobile POS & Endless aisle - Event Management - Dashboard reporting audit • Einstein Contact Us Bot audit
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| Keyword | Proximity | Einstein Contact Us Bot |
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| lead capture | #52 | #112 |
Einstein Contact Us Bot is the cheaper option — it offers a free plan (free). Proximity : Data Capture - Clienteling - Appointment booking - Mobile POS & Endless aisle - Event Management - Dashboard reporting starts at paid. Both publish their pricing on the Salesforce AppExchange marketplace; AppRanks mirrors what's listed on each refresh cycle.
Proximity : Data Capture - Clienteling - Appointment booking - Mobile POS & Endless aisle - Event Management - Dashboard reporting has the higher average rating (5.0★ from 29 reviews) compared to Einstein Contact Us Bot (4.0★ from 8 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
It depends on what you're optimizing for. Proximity : Data Capture - Clienteling - Appointment booking - Mobile POS & Endless aisle - Event Management - Dashboard reporting fits better if you prioritize rating consistency; Einstein Contact Us Bot is the call if you need the larger user base. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Both apps are one-click installs from the Salesforce AppExchange marketplace. Proximity : Data Capture - Clienteling - Appointment booking - Mobile POS & Endless aisle - Event Management - Dashboard reporting has more onboarding documentation maturity (29 reviews vs 8), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
Proximity : Data Capture - Clienteling - Appointment booking - Mobile POS & Endless aisle - Event Management - Dashboard reporting typically suits early-stage and growth-mode stores based on its review-base composition (29 reviews). Einstein Contact Us Bot aligns more with early-stage and growth-mode stores (8 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
Migration support varies by app and category. Proximity : Data Capture - Clienteling - Appointment booking - Mobile POS & Endless aisle - Event Management - Dashboard reporting and Einstein Contact Us Bot both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Einstein Contact Us Bot" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.