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Emplify vs Cadalys Service Management
Side-by-side comparison · 24 data points
1. Listing metadata
Field-level data| Emplify | Cadalys Service Management | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | — | — |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed |
Side-by-side comparison · 24 data points
| Emplify | Cadalys Service Management | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | — | — |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed |
Built entirely on the Salesforce platform, Cadalys Service Management® delivers out-of-the-box ITIL processes for any service delivery function, from internal IT and HR help desks for employees to external customer-facing operations that serve clients.
| Metric | Emplify | Cadalys Service Management |
|---|---|---|
| Rating | — | 5.0 ★ |
| Total reviews | 0 | 10 |
| Free plan | ★ Yes | — |
| Pricing | free | paid |
| Pricing tiers | — | 1 tier |
| Listed features | 3 | 3 |
| Languages | 1 supported | 2 supported |
| Listed since | Jun 2014 | Nov 2020 |
Based on the data on this page, Cadalys Service Management is the stronger choice for most Salesforce AppExchange admins — 5.0★ vs Emplify's 0.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base.
On pricing, Emplify offers a free tier (free) while Cadalys Service Management starts at paid. For early-stage teams validating fit, the free-tier path lets you run the app on real workloads before committing budget.
Recommended by size: small/early-stage admins who need fast install and low risk should default to Cadalys Service Management; mid-market and enterprise admins with specific feature requirements should evaluate both — Emplify's 0-review base may include the workflow context that matches your specific use case better than Cadalys Service Management's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Emplify audit • Cadalys Service Management audit
| Last updated | — | — |
|---|
| Keyword | Emplify | Cadalys Service Management |
|---|---|---|
| application | #7 | Not ranked |
| fulfillment | #7 | Not ranked |
| native application | #9 | Not ranked |
| service management | Not ranked | #12 |
| workflow | Not ranked | #87 |
Emplify is the cheaper option — it offers a free plan (free). Cadalys Service Management starts at paid. Both publish their pricing on the Salesforce AppExchange; AppRanks mirrors what's listed on each refresh cycle.
AppRanks cannot separate these two on rating, because neither publishes one. Cadalys Service Management does carry the larger published review base (10 vs 0). Read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Salesforce AppExchange. Cadalys Service Management has the deeper published review base (10 vs 0), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Emplify typically suits early-stage and growth-mode teams based on its published review base (0 reviews). Cadalys Service Management typically suits early-stage and growth-mode teams based on its published review base (10 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Emplify and Cadalys Service Management both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Emplify" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.