Which has better reviews, link|that Cube - CTI & AI Solution for CISCO | Avaya | Unify | MS | Sinch & more or ValueText | Multi-Channel Messaging App for Salesforce | SMS, WhatsApp, Telegram?

link|that Cube - CTI & AI Solution for CISCO | Avaya | Unify | MS | Sinch & more (5.0★, 3 reviews) and ValueText | Multi-Channel Messaging App for Salesforce | SMS, WhatsApp, Telegram (5.0★, 129 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.

Should I choose link|that Cube - CTI & AI Solution for CISCO | Avaya | Unify | MS | Sinch & more or ValueText | Multi-Channel Messaging App for Salesforce | SMS, WhatsApp, Telegram?

link|that Cube - CTI & AI Solution for CISCO | Avaya | Unify | MS | Sinch & more holds the higher average rating (5.0★ vs 5.0★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, link|that Cube - CTI & AI Solution for CISCO | Avaya | Unify | MS | Sinch & more or ValueText | Multi-Channel Messaging App for Salesforce | SMS, WhatsApp, Telegram?

Both apps are one-click installs from the Salesforce AppExchange. ValueText | Multi-Channel Messaging App for Salesforce | SMS, WhatsApp, Telegram has the deeper published review base (129 vs 3), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Salesforce AppExchange admins?

link|that Cube - CTI & AI Solution for CISCO | Avaya | Unify | MS | Sinch & more typically suits early-stage and growth-mode teams based on its published review base (3 reviews). ValueText | Multi-Channel Messaging App for Salesforce | SMS, WhatsApp, Telegram typically suits early-stage and growth-mode teams based on its published review base (129 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

AppRanks

link|that Cube - CTI vs ValueText | — Salesforce

ValueText | Multi-Channel Messaging App for Salesforce | SMS, WhatsApp, Telegram vs link|that Cube - CTI & AI Solution for CISCO | Avaya | Unify | MS | Sinch & more

Side-by-side comparison · 24 data points

ValueText | Multi-Channel Messaging App for Salesforce | SMS, WhatsApp, Telegram

5.0·129reviews

Salesforce-native SMS and WhatsApp. Two-way texting from any record, bulk campaigns, AI agents and chatbots, and real-time alerts, all inside Salesforce. Rated 4.9+ and trusted by 250+ organisations worldwide. AI Agents for SMS, WhatsApp and WebChat

salesforcepaid

1. Listing metadata

Field-level data

	link\|that Cube - CTI & AI Solution for CISCO \| Avaya \| Unify \| MS \| Sinch & more	ValueText \| Multi-Channel Messaging App for Salesforce \| SMS, WhatsApp, Telegram
Tagline	“The link\|that Cube is a CTI middleware which integrates all communication channels into your Sales & Service Cloud. It consists of flexible interfaces for all PBX/ ACD systems and can be used with the SF Classic, Console and Lightning Experience.”246 chars	“Salesforce-native SMS and WhatsApp. Two-way texting from any record, bulk campaigns, AI agents and chatbots, and real-time alerts, all inside Salesforce. Rated 4.9+ and trusted by 250+ organisations worldwide. AI Agents for SMS, WhatsApp and WebChat”249 chars
Description	570 / 2000 chars28% used	1196 / 2000 chars60% used
Screenshots	—	—
Languages	enfrdezh_TW	nlenfifrde+11 more
Platforms	Salesforce	Salesforce
Developer	YouCon GmbH

At a glance

8 metrics · auto-computed

Feature comparison between link|that Cube - CTI & AI Solution for CISCO | Avaya | Unify | MS | Sinch & more and ValueText | Multi-Channel Messaging App for Salesforce | SMS, WhatsApp, Telegram
Metric	link\|that Cube - CTI & AI Solution for CISCO \| Avaya \| Unify \| MS \| Sinch & more	ValueText \| Multi-Channel Messaging App for Salesforce \| SMS, WhatsApp, Telegram
Rating	★ 5.0 ★	5.0 ★
Total reviews	3	★ 129
Free plan	—	—
Pricing	paid	paid
Pricing tiers	1 tier	★ 3 tiers
Listed features	3	★ 9
Languages	4 supported	16 supported
Listed since	Oct 2014	Sep 2017

AppRanks verdict

Generated from live data on this page

The call

Pricing

Pricing entry tiers: link|that Cube - CTI & AI Solution for CISCO | Avaya | Unify | MS | Sinch & more at paid, ValueText | Multi-Channel Messaging App for Salesforce | SMS, WhatsApp, Telegram at paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.

Review base

ValueText | Multi-Channel Messaging App for Salesforce | SMS, WhatsApp, Telegram has the larger user base (129 reviews vs 3), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. link|that Cube - CTI & AI Solution for CISCO | Avaya | Unify | MS | Sinch & more's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.

Who should pick what

Recommended evaluation path: install both apps' free tiers (where available) and run them in parallel on a small cohort for 7-14 days before committing. The data tables below show the per-feature breakdown — for most admins the deciding factor will be a single integration or workflow detail that's hard to compare from listing pages alone.

How this is generated

This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Listed	October 10, 2014	September 15, 2017

Last updated	—	—

3. Features

As listed by each developer

Features: customer identification | screen popup | AI transcripts | live keyword spotting | click-to-call | screen & call transfer | ticket/note transfer | conference/ consultation calls | presence sync | work modes | IVR | routing | reporting | AI KPIs
Connects: Salesforce cloud solutions | SAP CRM, C4C | Microsoft Dynamics 365 | Microsoft Skype for Business | Avaya | Alcatel-Lucent | Cisco | Unify/Siemens/Atos | Sinch | cloud telephony systems | VoIP | analogue phone systems | ticketing | WFM systems
Supports: TAPI | JTAPI | ANI | DNIS| CSTA | REST | WEB SERVICES | SOAP | WCF | XML | RDF | RSS | server-to-server | client-to-server | on premise | public/ private cloud | Citrix | can be virtualized

ValueText | Multi-Channel Messaging App for Salesforce | SMS, WhatsApp, Telegram

Native Salesforce SMS, WhatsApp & AI Agents Top-rated Salesforce-native messaging, rated 4.9+ on AppExchange. . Send and receive SMS, WhatsApp, and AI agent conversations from inside Salesforce. Every message lives natively on the record.
Bulk & 1:1 SMS and WhatsApp Campaigns Launch high-volume SMS and WhatsApp campaigns from list views, reports, or CSV uploads. Personalise with dynamic templates. Ideal for marketing, lead engagement, and real-time customer support.
Unified Messaging Console on Every Record Manage every SMS, WhatsApp, and AI agent conversation from a single console tied to the Salesforce record. Full thread history, attachments, and context — no tabs, no context switching.
AI Agents, Chatbots & ChatGPT Integration Qualify leads, answer FAQs, and route messages with AI agents and chatbots. The AI agent provides contextual replies, automates record updates, and escalates to humans — directly in Salesforce.
Automation with Flow, Apex & Triggers Trigger SMS and WhatsApp messages from any Salesforce action or criteria using Flow, Apex, or Process Builder. Automate follow-ups, alerts, and reminders — no external sync, no custom code required.
Real-Time Alerts & Smart Notifications Instant WhatsApp and SMS alerts for new leads, case updates, missed calls, and campaign events. Monitor performance with dashboards tracking delivery, open, response, and engagement rates.
Analytics Dashboards on Every Campaign Track SMS and WhatsApp performance with real-time metrics. Analyse delivery, open, click, and response rates natively in Salesforce. Optimise outreach and measure campaign ROI across your org.
Enterprise Security & Compliance GDPR, HIPAA, TCPA and SOC2 compliant. Opt-in/opt-out management, end-to-end encryption, audit trails, and Salesforce permission sets — every message meets enterprise communication standards.
Pair with WorkDial for the Complete Stack Add WorkDial for native Salesforce CTI, dialer, and WhatsApp voice. Together, ValueText and WorkDial form the complete Salesforce-native communication stack — voice and messaging, one org, one vendor.

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	link\|that Cube - CTI & AI Solution for CISCO \| Avaya \| Unify \| MS \| Sinch & more	ValueText \| Multi-Channel Messaging App for Salesforce \| SMS, WhatsApp, Telegram
whatsapp ai	Not ranked	#1
whatsapp with ai	Not ranked	#1
and ai agents	Not ranked	#1
server	#7	Not ranked
rss feed	#11	Not ranked

7. App details

Long-form description · keyword frequency

The link|that Cube was designed to make customer relations on all channels of your PBX and Call Center solution more efficient. Providing crucial information at the correct moment to your employees will speed up your sales and service processes immediately. Particular - but not exclusive - global companies with large-scaled customer sales/ service units and heterogenous system architectures benefit from it. The link|that Cube reduces costs, minimizes TCO, improves productivity, allows a 360° client view and results in the end in a much better customer journey.

Top keywords

customer3×3.41%
cube2×2.27%
link2×2.27%
link that cube2×2.27%
sales2×2.27%
service2×2.27%

ValueText | Multi-Channel Messaging App for Salesforce | SMS, WhatsApp, Telegram

ValueText is the top-rated Salesforce-native SMS, WhatsApp & AI agents app, rated 4.9+ on AppExchange. Automate 1:1 and bulk communication using AI agents, chatbots, smart workflows, fallback routing, and analytics — all inside Salesforce. Run campaigns, qualify leads, send alerts, and respond instantly from a unified console. ValueText supports recordings, attachments, scheduling, Flow/Apex triggers, and WhatsApp-to-SMS fallback to ensure delivery. Core Features: ✔ 1:1 & Bulk Messaging via SMS, WhatsApp, MMS ✔ AI Agents, Chatbots & ChatGPT Integration ✔ Unified Chat Console for every Salesforce record ✔ Smart Templates, Reminders & Routing ✔ Real-Time Notifications & Scheduling ✔ Opt-in/Opt-out, End-to-End Encryption ✔ GDPR, HIPAA, TCPA & SOC2 Compliant ✔ Reports & Analytics Dashboards ✔ Multi-region numbers & compliance bundles Used across Finance, Healthcare, Real Estate, Education & more. Trusted by Yamaha, Fujifilm, Cleber, Singlife, PCCW, Fonterra, Legrand and 250+ organisations worldwide. Pair with WorkDial for the complete Salesforce-native communication stack — voice and messaging, unified inside Salesforce. 🎯 Request a sandbox configured for your Salesforce org.

Top keywords

salesforce4×2.67%
agents3×2.00%
ai3×2.00%
ai agents3×2.00%
unified3×2.00%
agents chatbots2×1.33%
ai agents chatbots2×1.33%
analytics2×1.33%
bulk2×1.33%
chatbots2×1.33%
communication2×1.33%
console2×1.33%

ValueText | Multi-Channel Messaging App for Salesforce | SMS, WhatsApp, Telegram vs link|that Cube - CTI & AI Solution for CISCO | Avaya | Unify | MS | Sinch & more

ValueText | Multi-Channel Messaging App for Salesforce | SMS, WhatsApp, Telegram

1. Listing metadata

link|that Cube - CTI & AI Solution for CISCO | Avaya | Unify | MS | Sinch & more

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. Activity in the last 90 days

link|that Cube - CTI & AI Solution for CISCO | Avaya | Unify | MS | Sinch & more · 0 changes

ValueText | Multi-Channel Messaging App for Salesforce | SMS, WhatsApp, Telegram · 8 changes

7. App details

Frequently asked

Is link|that Cube - CTI & AI Solution for CISCO | Avaya | Unify | MS | Sinch & more or ValueText | Multi-Channel Messaging App for Salesforce | SMS, WhatsApp, Telegram cheaper?

Which has better reviews, link|that Cube - CTI & AI Solution for CISCO | Avaya | Unify | MS | Sinch & more or ValueText | Multi-Channel Messaging App for Salesforce | SMS, WhatsApp, Telegram?

Should I choose link|that Cube - CTI & AI Solution for CISCO | Avaya | Unify | MS | Sinch & more or ValueText | Multi-Channel Messaging App for Salesforce | SMS, WhatsApp, Telegram?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Which is faster to set up, link|that Cube - CTI & AI Solution for CISCO | Avaya | Unify | MS | Sinch & more or ValueText | Multi-Channel Messaging App for Salesforce | SMS, WhatsApp, Telegram?

Which works better for small vs large Salesforce AppExchange admins?

Can I migrate data between link|that Cube - CTI & AI Solution for CISCO | Avaya | Unify | MS | Sinch & more and ValueText | Multi-Channel Messaging App for Salesforce | SMS, WhatsApp, Telegram?