Which has better reviews, Salesforce Jira Integration | Enterprise Bi-Directional Sync or GOAT Email: Record Inbox | Email, Email-to-Case, Shared Inbox & EAC Alternative?

Salesforce Jira Integration | Enterprise Bi-Directional Sync (5.0★, 48 reviews) and GOAT Email: Record Inbox | Email, Email-to-Case, Shared Inbox & EAC Alternative (5.0★, 67 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.

Should I choose Salesforce Jira Integration | Enterprise Bi-Directional Sync or GOAT Email: Record Inbox | Email, Email-to-Case, Shared Inbox & EAC Alternative?

It depends on what you're optimizing for. Salesforce Jira Integration | Enterprise Bi-Directional Sync fits better if you prioritize rating consistency; GOAT Email: Record Inbox | Email, Email-to-Case, Shared Inbox & EAC Alternative is the call if you need the larger user base. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.

Which is faster to set up, Salesforce Jira Integration | Enterprise Bi-Directional Sync or GOAT Email: Record Inbox | Email, Email-to-Case, Shared Inbox & EAC Alternative?

Both apps are one-click installs from the Salesforce AppExchange marketplace. GOAT Email: Record Inbox | Email, Email-to-Case, Shared Inbox & EAC Alternative has more onboarding documentation maturity (67 reviews vs 48), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.

Which works better for small vs large Salesforce AppExchange stores?

Salesforce Jira Integration | Enterprise Bi-Directional Sync typically suits early-stage and growth-mode stores based on its review-base composition (48 reviews). GOAT Email: Record Inbox | Email, Email-to-Case, Shared Inbox & EAC Alternative aligns more with early-stage and growth-mode stores (67 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.

Can I migrate data between Salesforce Jira Integration | Enterprise Bi-Directional Sync and GOAT Email: Record Inbox | Email, Email-to-Case, Shared Inbox & EAC Alternative?

Migration support varies by app and category. Salesforce Jira Integration | Enterprise Bi-Directional Sync and GOAT Email: Record Inbox | Email, Email-to-Case, Shared Inbox & EAC Alternative both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Salesforce Jira Integration | Enterprise Bi-Directional Sync" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

AppRanks

Salesforce Jira vs GOAT Email: Record — Salesforce

Salesforce Jira Integration | Enterprise Bi-Directional Sync vs GOAT

Side-by-side comparison · 24 data points

Salesforce Jira Integration | Enterprise Bi-Directional Sync

5.0·48reviews

zAgileConnect is the most advanced Salesforce–Jira integration platform on AppExchange, enabling secure, bi-directional synchronization between Salesforce and Jira for enterprise product, engineering, DevOps, ITSM, and customer support teams.

Shopifypaid

Change

1. Listing metadata

Field-level data

	Salesforce Jira Integration \| Enterprise Bi-Directional Sync	GOAT
Tagline	“zAgileConnect is the most advanced Salesforce–Jira integration platform on AppExchange, enabling secure, bi-directional synchronization between Salesforce and Jira for enterprise product, engineering, DevOps, ITSM, and customer support teams.”242 chars	“FREE TRIAL ✅ Outlook & Gmail Email Sync ✅ Complete Email Visibility on Records ✅ Shared Inbox & Team Collaboration ✅ Email-to-Case Alternative ✅ Einstein Activity Capture (EAC) Alternative ✅ Email Tracking & Email History ✅ Multi-Thread Email Management”254 chars
Description	1112 / 2000 chars56% used	1200 / 2000 chars60% used
Screenshots	—	—
Languages	en	nlenfifrde+11 more
Platforms	Shopify	Shopify
Developer	zAgile Inc.	Quadrix Soft

At a glance

9 metrics · auto-computed

Feature comparison between Salesforce Jira Integration | Enterprise Bi-Directional Sync and GOAT Email: Record Inbox | Email, Email-to-Case, Shared Inbox & EAC Alternative
Metric	Salesforce Jira Integration \| Enterprise Bi-Directional Sync	GOAT Email: Record Inbox \| Email, Email-to-Case, Shared Inbox & EAC Alternative
Rating	★ 5.0 ★	5.0 ★
Total reviews	48	★ 67
Free plan	—	—
Pricing	paid	paid
Built for Shopify	—	—
Pricing tiers	1 tier	★ 4 tiers
Listed features	5	★ 9
Languages	1 supported	16 supported
Listed since	Apr 2014	Apr 2021

Listed	April 22, 2014	April 8, 2021

Last updated	—	—

3. Features

As listed by each developer

Salesforce Jira Integration | Enterprise Bi-Directional Sync

zAgileConnect sets the standard for enterprise Salesforce Jira integration on AppExchange. Advanced bi-directional sync, workflow orchestration, and scalable architecture built for the world’s most complex environments.
Most tools sync fields. zAgileConnect integrates Salesforce and Jira at the workflow level, aligning CRM, DevOps, and ITSM operations with enterprise-grade configurability and governance.
The only 5-star rated enterprise Salesforce Jira integration platform on AppExchange. Trusted by global organizations when reliability, scalability, and expert support are non-negotiable.
Engineered for high-volume, multi-org Salesforce and multi-project Jira environments. Real-time Salesforce to Jira synchronization with the control, resilience, and depth global enterprises demand.
From Case to Issue to Resolution, zAgileConnect delivers end-to-end visibility across Salesforce and Jira. Eliminate silos, reduce resolution time, and operate with complete cross-system transparency.

GOAT

EMAIL-TO-CASE & EMAIL VISIBILITY ✔ Improve Email-to-Case Workflows ✔ Alternative to Einstein Activity Capture (EAC) ✔ Complete Email Visibility on Any Record ✔ Full Email Threads & Email History ✔ Email Tracking on Standard & Custom Objects ✔ Shared Inbox
ENHANCED EMAIL COMPOSER ✔ Auto Draft Emails ✔ Advanced Email Signatures ✔ Unlimited Daily Email Sending ✔ Enhanced Email Formatting ✔ Predefined Email Content ✔ Email Translation for Multilingual Teams ✔ Built-in Email Spell Check ✔ No Email Body Length
ADVANCED EMAIL THREAD MANAGEMENT ✔ Multi-Threads on all Objects and Records ✔ Smart Inbox Rules & Email Routing ✔ Automated Thread Labels & Categorization ✔ Automated Follow-Ups & Reminders ✔ Control Thread Visibility by Team or Role ✔ Shared Inbox Collab
SHARED INBOX & TEAM COLLABORATION ✔ Shared Mailbox Management ✔ Email Assignment & Ownership ✔ Queue-Based Communication ✔ Team Collaboration on Email Threads ✔ Customer Communication Tracking ✔ Unresolved Email Management ✔ Automated Email Routing
EMAIL TRACKING & REPORTING ✔ Email Activity Tracking ✔ Email Open & Click Tracking ✔ Email Performance Reporting ✔ Response Time Analytics ✔ Team Email Reporting ✔ Email Engagement Analytics ✔ Team Performance Metrics ✔ Customer Communication Analytics

Keyword	Salesforce Jira Integration \| Enterprise Bi-Directional Sync	GOAT
workflow	#35	#64

9. App details

Long-form description · keyword frequency

Salesforce Jira Integration | Enterprise Bi-Directional Sync

Stop Syncing Records. Start Integrating Systems. If Salesforce and Jira drive your revenue, customer experience, and engineering execution, basic connectors are not enough. zAgileConnect is the enterprise Salesforce–Jira integration platform designed for mission-critical environments requiring secure, scalable, bi-directional synchronization. It integrates Salesforce Cases, Opportunities, other standard and custom objects with Jira Software and Jira Service Management workflows — in real time. True Bi-Directional Salesforce–Jira Integration at Scale Real-time and scheduled Salesforce to Jira sync Advanced custom field and object mapping Status and workflow alignment across systems Multi-instance Jira and Multi-org Salesforce Integration Robust error handling and retry logic This is enterprise architecture — not lightweight automation. zAgileConnect enables: Full lifecycle visibility from Case to Issue to Resolution Reduced resolution cycles Elimination of manual handoffs Cross-team operational transparency Salesforce and Jira operate as one unified system. Built for Enterprise Complexity

Top keywords

jira8×5.76%
salesforce7×5.04%
enterprise3×2.16%
integration3×2.16%
bi-directional2×1.44%
custom2×1.44%
jira integration2×1.44%
resolution2×1.44%
salesforce and jira2×1.44%
salesforce jira2×1.44%
salesforce jira integration2×1.44%
systems2×1.44%

GOAT

Manage inbound and outbound Email directly on Leads, Contacts, Opportunities, Cases, Accounts, and Custom Objects. Improve Email-to-Case workflows, replace Einstein Activity Capture (EAC) limitations, track complete Email Threads, and keep full Email history visible on every record. ✔ Email-to-Case Enhancement ✔ Alternative to Einstein Activity Capture (EAC) ✔ Email Tracking & Email Visibility ✔ Complete Email Threads & Email History ✔ Native Email Storage ✔ Shared Inbox Visibility ✔ Outlook & Gmail Integration ✔ Enhanced Email & EmailMessage Support ✔ Email Templates & Email Automation ✔ Standard & Custom Object Support View all customer Email communication directly on Salesforce records. Improve Email-to-Case processes, increase Email visibility across teams, track Email activity, manage Email Threads, and maintain complete Email history for Sales and Service teams. Ideal for organizations looking for a Shared Inbox experience, Email Tracking, Email Logging, and an alternative to Einstein Activity Capture. Supports Email-to-Case, Shared Inbox workflows, Email Tracking, Email Logging, Email Visibility, Email Collaboration, Outlook, Gmail, Enhanced Email. Start your free trial

Top keywords

email23×15.44%
activity4×2.68%
email-to-case4×2.68%
visibility4×2.68%
activity capture3×2.01%
capture3×2.01%
complete3×2.01%
complete email3×2.01%

Salesforce Jira Integration | Enterprise Bi-Directional Sync vs GOAT

Salesforce Jira Integration | Enterprise Bi-Directional Sync

1. Listing metadata

GOAT

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

7. Activity in the last 90 days

Salesforce Jira Integration | Enterprise Bi-Directional Sync · 2 changes

GOAT · 6 changes

9. App details

Frequently asked

Is Salesforce Jira Integration | Enterprise Bi-Directional Sync or GOAT Email: Record Inbox | Email, Email-to-Case, Shared Inbox & EAC Alternative cheaper?

Which has better reviews, Salesforce Jira Integration | Enterprise Bi-Directional Sync or GOAT Email: Record Inbox | Email, Email-to-Case, Shared Inbox & EAC Alternative?

Should I choose Salesforce Jira Integration | Enterprise Bi-Directional Sync or GOAT Email: Record Inbox | Email, Email-to-Case, Shared Inbox & EAC Alternative?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Which is faster to set up, Salesforce Jira Integration | Enterprise Bi-Directional Sync or GOAT Email: Record Inbox | Email, Email-to-Case, Shared Inbox & EAC Alternative?

Which works better for small vs large Salesforce AppExchange stores?

Can I migrate data between Salesforce Jira Integration | Enterprise Bi-Directional Sync and GOAT Email: Record Inbox | Email, Email-to-Case, Shared Inbox & EAC Alternative?