GetFeedback
ASK: Start collecting insights in days, not months using our library of hundreds of expert-written questions, as well as advanced surveying capabilities like 25+ question types, logic and branching, and multilingual support. Get started with 250+ templates, including Net Promoter Score (NPS), Customer Satisfaction Score (CSAT), and Customer Effort Score (CES). LISTEN: Increase response rates by surveying your customers at the right time and place across channels. Streamline your feedback program with flows that automate survey distribution and assign follow-up tasks. Embed survey questions and Salesforce data in “one-click emails” to increase response rates. Use Advanced Logic and Piping to customize your survey with Salesforce data. ACT: Quickly spot customer insights by seamlessly connecting your survey data with Salesforce data. Analyze feedback in Salesforce reports and dashboards, map survey responses to any standard or custom object, and identify keywords and sentiment with open-text analysis features. Close the loop on critical feedback by creating automated tasks based on predefined attributes.
Top keywords
- survey5×3.14%
- data4×2.52%
- salesforce4×2.52%
- customer3×1.89%
- feedback3×1.89%
- salesforce data3×1.89%
- score3×1.89%
- advanced2×1.26%
- insights2×1.26%
- logic2×1.26%
- questions2×1.26%
- rates2×1.26%
AI Agents for SMS, Voice, Text, Sales & Chatbot AI Agents by 360 for Higher ROI
AI Agents Supporting Every Stage of Work From refining messages and translating calls to predicting sales actions and automating admin tasks, each 360 AI Agent built on Agentforce focuses on a different business function. Whether it’s the AI Text Agent, AI Voice Agent, AI Chatbot, AI Sales Assistant, or Vibe Coding Automation, every agent contributes its own capability to the workflow. Operating individually but supporting the Salesforce ecosystem, these agents elevate engagement, improve productivity, streamline processes, and help drive stronger revenue outcomes. AI Agents Enhancing Workflows Across Teams and Industries Every 360 AI Agent brings its own capability to teams in sales, support, marketing, contact centers, and operations. Whether it’s handling AI calls, improving messaging quality, running chatbot conversations, offering predictive sales insights, or automating admin work, each agent optimizes a specific function. With support for SMS, CTI telephony, and broader communication tasks, these standalone agents help businesses boost productivity, refine engagement, and deliver measurable results across any industry.
Top keywords
- ai9×5.59%
- agent6×3.73%
- agents4×2.48%
- sales4×2.48%
- 3602×1.24%
- 360 ai2×1.24%
- 360 ai agent2×1.24%
- admin2×1.24%
