Which has better reviews, GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> or CreditRaptor - Import Credit Reports from Experian™, TransUnion®, Equifax® etc?

GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> (4.9★, 325 reviews) and CreditRaptor - Import Credit Reports from Experian™, TransUnion®, Equifax® etc (5.0★, 15 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.

Should I choose GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> or CreditRaptor - Import Credit Reports from Experian™, TransUnion®, Equifax® etc?

CreditRaptor - Import Credit Reports from Experian™, TransUnion®, Equifax® etc holds the higher average rating (5.0★ vs 4.9★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> or CreditRaptor - Import Credit Reports from Experian™, TransUnion®, Equifax® etc?

Both apps are one-click installs from the Salesforce AppExchange. GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> has the deeper published review base (325 vs 15), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Salesforce AppExchange admins?

GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> typically suits early-stage and growth-mode teams based on its published review base (325 reviews). CreditRaptor - Import Credit Reports from Experian™, TransUnion®, Equifax® etc typically suits early-stage and growth-mode teams based on its published review base (15 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

AppRanks

GetFeedback: Surveys vs CreditRaptor — Salesforce

GetFeedback vs CreditRaptor - Import Credit Reports from Experian™, TransUnion®, Equifax® etc

Side-by-side comparison · 24 data points

GetFeedback

4.9·325reviews

SurveyMonkey (maker of GetFeedback) is now focused on SurveyMonkey Enterprise as our primary solution for CX professionals. SurveyMonkey Enterprise equips CX teams with one intuitive yet powerful platform for NPS, CSAT, customer service feedback and more

salesforcepaid

Change

1. Listing metadata

Field-level data

	GetFeedback	CreditRaptor - Import Credit Reports from Experian™, TransUnion®, Equifax® etc
Tagline	“SurveyMonkey (maker of GetFeedback) is now focused on SurveyMonkey Enterprise as our primary solution for CX professionals. SurveyMonkey Enterprise equips CX teams with one intuitive yet powerful platform for NPS, CSAT, customer service feedback and more ”255 chars	“OpsRaptor is a sales enablement platform that comes with three apps CreditRaptor : Qualify leads with credit reports from credit bureaus OpsGPT: Intelligent Chat Assistant to interact with Salesforce. OpsLeads : Enrich existing leads and find new leads ”255 chars
Description	1123 / 2000 chars56% used	1156 / 2000 chars58% used
Screenshots	—	—
Languages	nlenfifrde+11 more	en
Platforms	Salesforce	Salesforce
Developer	SurveyMonkey	ePsolutions.com

At a glance

9 metrics · auto-computed

Feature comparison between GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> and CreditRaptor - Import Credit Reports from Experian™, TransUnion®, Equifax® etc
Metric	GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >>	CreditRaptor - Import Credit Reports from Experian™, TransUnion®, Equifax® etc
Rating	4.9 ★	★ 5.0 ★
Total reviews	★ 325	15
Free plan	—	—
Pricing	paid	paid
Pricing tiers	—	1 tier
Listed features	3	3
Review velocity (30d)	0 new	—
Languages	16 supported	1 supported
Listed since	Feb 2014	Dec 2022

AppRanks verdict

Generated from live data on this page

The call

GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> and CreditRaptor - Import Credit Reports from Experian™, TransUnion®, Equifax® etc are evenly matched on rating (4.9★ vs 5.0★) — the differentiator comes down to pricing fit, feature breadth, and which app's interaction pattern suits your team's workflow.

Pricing

Pricing entry tiers: GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> at paid, CreditRaptor - Import Credit Reports from Experian™, TransUnion®, Equifax® etc at paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.

Review base

GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> has the larger user base (325 reviews vs 15), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. CreditRaptor - Import Credit Reports from Experian™, TransUnion®, Equifax® etc's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.

Who should pick what

Recommended evaluation path: install both apps' free tiers (where available) and run them in parallel on a small cohort for 7-14 days before committing. The data tables below show the per-feature breakdown — for most admins the deciding factor will be a single integration or workflow detail that's hard to compare from listing pages alone.

How this is generated

This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> audit • CreditRaptor - Import Credit Reports from Experian™, TransUnion®, Equifax® etc audit

Listed	February 5, 2014	December 5, 2022

Last updated	—	—

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	GetFeedback	CreditRaptor - Import Credit Reports from Experian™, TransUnion®, Equifax® etc
credit reports	Not ranked	#2
customer effort score	#3	Not ranked
sales crediting	Not ranked	#3
credit	Not ranked	#3
feedback surveys	#4	Not ranked

6. Quality signals

Reviews · velocity · latest sentiment

Signal	GetFeedback	CreditRaptor - Import Credit Reports from Experian™, TransUnion®, Equifax® etc
Average rating	4.9 ★ (325)	5.0 ★ (15)
Reviews · last 7 days	+0	—
Reviews · last 30 days	+0	—
Reviews · last 90 days	+0	—

7. App details

Long-form description · keyword frequency

GetFeedback

ASK: Start collecting insights in days, not months using our library of hundreds of expert-written questions, as well as advanced surveying capabilities like 25+ question types, logic and branching, and multilingual support. Get started with 250+ templates, including Net Promoter Score (NPS), Customer Satisfaction Score (CSAT), and Customer Effort Score (CES). LISTEN: Increase response rates by surveying your customers at the right time and place across channels. Streamline your feedback program with flows that automate survey distribution and assign follow-up tasks. Embed survey questions and Salesforce data in “one-click emails” to increase response rates. Use Advanced Logic and Piping to customize your survey with Salesforce data. ACT: Quickly spot customer insights by seamlessly connecting your survey data with Salesforce data. Analyze feedback in Salesforce reports and dashboards, map survey responses to any standard or custom object, and identify keywords and sentiment with open-text analysis features. Close the loop on critical feedback by creating automated tasks based on predefined attributes.

Top keywords

survey5×3.14%
data4×2.52%
salesforce4×2.52%
customer3×1.89%
feedback3×1.89%
salesforce data3×1.89%
score3×1.89%
advanced2×1.26%
insights2×1.26%
logic2×1.26%
questions2×1.26%
rates2×1.26%

CreditRaptor - Import Credit Reports from Experian™, TransUnion®, Equifax® etc

CreditRaptor is the go to tool for finance, marketing, operations and compliance teams in Banks, Credit card, Loans, Insurance, Credit unions, Utilities, Automotive, Mortgage, Leasing, Real estate companies to qualify leads and automate workflows. Key features Integrate Credit Reports: Integrate credit reports from your existing credit data provider with a single click or contact us to set up new account. Batch processing : Get credit reports for 1000’s of records with a single click. Joint credit reports : Get joint credit reports if there are more than one applicant. AutoRefresh credit score : Automatically fetch credit score at periodical intervals. Multi bureau support : Get credit score from multiple credit bureaus with a single click and also get tri merge reports. Autofetch credit score : Autofetch credit reports as soon as records are added to salesforce. Automate decision making and process flows Attach PDF : Attach credit report as PDF and link to the particular record. Stored in custom objects: The entire report including payments, collections, employments etc, is stored in custom objects so that you can write your own rules.

Top keywords

credit15×8.52%
reports7×3.98%
credit reports6×3.41%
credit score4×2.27%
score4×2.27%
click3×1.70%
single3×1.70%
single click

GetFeedback vs CreditRaptor - Import Credit Reports from Experian™, TransUnion®, Equifax® etc

GetFeedback

1. Listing metadata

CreditRaptor - Import Credit Reports from Experian™, TransUnion®, Equifax® etc

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. Quality signals

7. App details

Frequently asked

Is GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> or CreditRaptor - Import Credit Reports from Experian™, TransUnion®, Equifax® etc cheaper?

Which has better reviews, GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> or CreditRaptor - Import Credit Reports from Experian™, TransUnion®, Equifax® etc?

Should I choose GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> or CreditRaptor - Import Credit Reports from Experian™, TransUnion®, Equifax® etc?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Which is faster to set up, GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> or CreditRaptor - Import Credit Reports from Experian™, TransUnion®, Equifax® etc?

Which works better for small vs large Salesforce AppExchange admins?

Can I migrate data between GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> and CreditRaptor - Import Credit Reports from Experian™, TransUnion®, Equifax® etc?