Which has better reviews, GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> or Cloud4Wi | Location-based Customer Data for Salesforce Marketing Cloud?

GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> (4.9★, 325 reviews) and Cloud4Wi | Location-based Customer Data for Salesforce Marketing Cloud (5.0★, 1 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.

Should I choose GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> or Cloud4Wi | Location-based Customer Data for Salesforce Marketing Cloud?

Cloud4Wi | Location-based Customer Data for Salesforce Marketing Cloud holds the higher average rating (5.0★ vs 4.9★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> or Cloud4Wi | Location-based Customer Data for Salesforce Marketing Cloud?

Both apps are one-click installs from the Salesforce AppExchange. GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> has the deeper published review base (325 vs 1), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Salesforce AppExchange admins?

GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> typically suits early-stage and growth-mode teams based on its published review base (325 reviews). Cloud4Wi | Location-based Customer Data for Salesforce Marketing Cloud typically suits early-stage and growth-mode teams based on its published review base (1 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

AppRanks

GetFeedback: Surveys vs Cloud4Wi | — Salesforce

GetFeedback vs Cloud4Wi | Location-based Customer Data for Salesforce Marketing Cloud

Side-by-side comparison · 24 data points

GetFeedback

4.9·325reviews

SurveyMonkey (maker of GetFeedback) is now focused on SurveyMonkey Enterprise as our primary solution for CX professionals. SurveyMonkey Enterprise equips CX teams with one intuitive yet powerful platform for NPS, CSAT, customer service feedback and more

salesforcepaid

Change

1. Listing metadata

Field-level data

	GetFeedback	Cloud4Wi \| Location-based Customer Data for Salesforce Marketing Cloud
Tagline	“SurveyMonkey (maker of GetFeedback) is now focused on SurveyMonkey Enterprise as our primary solution for CX professionals. SurveyMonkey Enterprise equips CX teams with one intuitive yet powerful platform for NPS, CSAT, customer service feedback and more ”255 chars	“Cloud4Wi delivers actionable, customer location data with marketing opt-ins, enabling new customer experiences that perfectly delight customers. You can easily expand your outreach, and create two-way, real-time engagement in a whole new way.”242 chars
Description	1123 / 2000 chars56% used	1194 / 2000 chars60% used
Screenshots	—	—
Languages	nlenfifrde+11 more	nlenfifrde+11 more
Platforms	Salesforce	Salesforce
Developer	SurveyMonkey

At a glance

9 metrics · auto-computed

Feature comparison between GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> and Cloud4Wi | Location-based Customer Data for Salesforce Marketing Cloud
Metric	GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >>	Cloud4Wi \| Location-based Customer Data for Salesforce Marketing Cloud
Rating	4.9 ★	★ 5.0 ★
Total reviews	★ 325	1
Free plan	—	—
Pricing	paid	paid
Pricing tiers	—	1 tier
Listed features	3	3
Review velocity (30d)	0 new	—
Languages	16 supported	16 supported
Listed since	Feb 2014	Feb 2020

AppRanks verdict

Generated from live data on this page

The call

GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> and Cloud4Wi | Location-based Customer Data for Salesforce Marketing Cloud are evenly matched on rating (4.9★ vs 5.0★) — the differentiator comes down to pricing fit, feature breadth, and which app's interaction pattern suits your team's workflow.

Pricing

Pricing entry tiers: GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> at paid, Cloud4Wi | Location-based Customer Data for Salesforce Marketing Cloud at paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.

Review base

GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> has the larger user base (325 reviews vs 1), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Cloud4Wi | Location-based Customer Data for Salesforce Marketing Cloud's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.

Who should pick what

Recommended evaluation path: install both apps' free tiers (where available) and run them in parallel on a small cohort for 7-14 days before committing. The data tables below show the per-feature breakdown — for most admins the deciding factor will be a single integration or workflow detail that's hard to compare from listing pages alone.

How this is generated

This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> audit • Cloud4Wi | Location-based Customer Data for Salesforce Marketing Cloud audit

Listed	February 5, 2014	February 12, 2020

Last updated	—	—

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	GetFeedback	Cloud4Wi \| Location-based Customer Data for Salesforce Marketing Cloud
customer experiences	Not ranked	#1
customer marketing	Not ranked	#2
customer effort score	#3	Not ranked
feedback surveys	#4	Not ranked
surveys	#8	Not ranked

6. Quality signals

Reviews · velocity · latest sentiment

Signal	GetFeedback	Cloud4Wi \| Location-based Customer Data for Salesforce Marketing Cloud
Average rating	4.9 ★ (325)	5.0 ★ (1)
Reviews · last 7 days	+0	—
Reviews · last 30 days	+0	—
Reviews · last 90 days	+0	—

7. App details

Long-form description · keyword frequency

GetFeedback

ASK: Start collecting insights in days, not months using our library of hundreds of expert-written questions, as well as advanced surveying capabilities like 25+ question types, logic and branching, and multilingual support. Get started with 250+ templates, including Net Promoter Score (NPS), Customer Satisfaction Score (CSAT), and Customer Effort Score (CES). LISTEN: Increase response rates by surveying your customers at the right time and place across channels. Streamline your feedback program with flows that automate survey distribution and assign follow-up tasks. Embed survey questions and Salesforce data in “one-click emails” to increase response rates. Use Advanced Logic and Piping to customize your survey with Salesforce data. ACT: Quickly spot customer insights by seamlessly connecting your survey data with Salesforce data. Analyze feedback in Salesforce reports and dashboards, map survey responses to any standard or custom object, and identify keywords and sentiment with open-text analysis features. Close the loop on critical feedback by creating automated tasks based on predefined attributes.

Top keywords

survey5×3.14%
data4×2.52%
salesforce4×2.52%
customer3×1.89%
feedback3×1.89%
salesforce data3×1.89%
score3×1.89%
advanced2×1.26%
insights2×1.26%
logic2×1.26%
questions2×1.26%
rates2×1.26%

Cloud4Wi | Location-based Customer Data for Salesforce Marketing Cloud

Brick-and-mortar businesses today need to align digital and physical experiences, building 1-1 relationships and driving results. Designed with modern businesses in mind, Cloud4Wi delivers location data directly from WiFi – also without the need to install a mobile app – to empower Salesforce Marketing Cloud. This enables you to craft perfectly-tailored customer experiences in a whole new way, at no additional cost. GAIN CUSTOMER LOCATION DATA Know customers –existing and potential– that visit your physical locations. Gather customer contacts, location-based behaviors and real-time actions – with marketing opt-ins. SEAMLESSLY INTEGRATE WITH SALESFORCE MARKETING CLOUD Automatically feed customer location data in real time into your Salesforce Marketing Cloud to create two-way, real-time engagement across the entire journey. DELIVER PERFECTLY-TAILORED CUSTOMER EXPERIENCES ● Expand the outreach by connecting with customer contacts unearthed in your physical locations ● Deliver perfectly-tailored communications by profiling customers based on their location-based behaviors ● Power 1-1 relationships by triggering customers based on their location-based, real-time actions

Top keywords

customer6×3.92%
marketing4×2.61%
cloud3×1.96%
customers3×1.96%
data3×1.96%
experiences3×1.96%
location3×1.96%
location data

GetFeedback vs Cloud4Wi | Location-based Customer Data for Salesforce Marketing Cloud

GetFeedback

1. Listing metadata

Cloud4Wi | Location-based Customer Data for Salesforce Marketing Cloud

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. Quality signals

7. App details

Frequently asked

Is GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> or Cloud4Wi | Location-based Customer Data for Salesforce Marketing Cloud cheaper?

Which has better reviews, GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> or Cloud4Wi | Location-based Customer Data for Salesforce Marketing Cloud?

Should I choose GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> or Cloud4Wi | Location-based Customer Data for Salesforce Marketing Cloud?

Which is faster to set up, GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> or Cloud4Wi | Location-based Customer Data for Salesforce Marketing Cloud?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Which works better for small vs large Salesforce AppExchange admins?

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