Side-by-side comparison · 24 data points
Build connections with customers, partners and employees with a user-friendly virtual events and video platform. Share embedded live and on-demand videos from Zoom, Vimeo and YouTube in one digital hub and gain powerful insights to drive engagement.
| GetFeedback | Traction Gather - Video and Digital Engagement Platform | |
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| Description | ||
| Screenshots | — | — |
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SurveyMonkey (maker of GetFeedback) is now focused on SurveyMonkey Enterprise as our primary solution for CX professionals. SurveyMonkey Enterprise equips CX teams with one intuitive yet powerful platform for NPS, CSAT, customer service feedback and more
| Metric | GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> | Traction Gather - Video and Digital Engagement Platform |
|---|---|---|
| Rating | 4.9 ★ | ★ 5.0 ★ |
| Total reviews | ★ 325 | 3 |
| Free plan | — | — |
| Pricing | paid | paid |
| Pricing tiers | — | 1 tier |
| Listed features | 3 | 3 |
| Review velocity (30d) | 0 new | — |
| Languages | 16 supported | 1 supported |
| Listed since | Feb 2014 | Sep 2020 |
GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> and Traction Gather - Video and Digital Engagement Platform are evenly matched on rating (4.9★ vs 5.0★) — the differentiator comes down to pricing fit, feature breadth, and which app's interaction pattern suits your team's workflow.
Pricing entry tiers: GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> at paid, Traction Gather - Video and Digital Engagement Platform at paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> has the larger user base (325 reviews vs 3), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Traction Gather - Video and Digital Engagement Platform's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.
Recommended evaluation path: install both apps' free tiers (where available) and run them in parallel on a small cohort for 7-14 days before committing. The data tables below show the per-feature breakdown — for most admins the deciding factor will be a single integration or workflow detail that's hard to compare from listing pages alone.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> audit • Traction Gather - Video and Digital Engagement Platform audit
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| Keyword | GetFeedback | Traction Gather - Video and Digital Engagement Platform |
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| marketing platform for | Not ranked | #2 |
| marketing platform | Not ranked | #2 |
| customer effort score | #3 | Not ranked |
| feedback surveys | #4 | Not ranked |
| video | Not ranked | #4 |
| Signal | GetFeedback | Traction Gather - Video and Digital Engagement Platform |
|---|---|---|
| Average rating | 4.9 ★ (325) | 5.0 ★ (3) |
| Reviews · last 7 days | +0 | — |
| Reviews · last 30 days | +0 | — |
| Reviews · last 90 days | +0 | — |
Both GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> and Traction Gather - Video and Digital Engagement Platform offer paid plans only. GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> starts at paid; Traction Gather - Video and Digital Engagement Platform starts at paid. Compare the per-tier features in the Pricing section above before committing.
GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> (4.9★, 325 reviews) and Traction Gather - Video and Digital Engagement Platform (5.0★, 3 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.
Traction Gather - Video and Digital Engagement Platform holds the higher average rating (5.0★ vs 4.9★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Salesforce AppExchange. GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> has the deeper published review base (325 vs 3), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> typically suits early-stage and growth-mode teams based on its published review base (325 reviews). Traction Gather - Video and Digital Engagement Platform typically suits early-stage and growth-mode teams based on its published review base (3 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> and Traction Gather - Video and Digital Engagement Platform both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Traction Gather - Video and Digital Engagement Platform" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.