Which has better reviews, GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> or 360MatchPro by Double the Donation | Matching Gifts Automation?

GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> (4.9★, 325 reviews) and 360MatchPro by Double the Donation | Matching Gifts Automation (5.0★, 42 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.

Should I choose GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> or 360MatchPro by Double the Donation | Matching Gifts Automation?

360MatchPro by Double the Donation | Matching Gifts Automation holds the higher average rating (5.0★ vs 4.9★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> or 360MatchPro by Double the Donation | Matching Gifts Automation?

Both apps are one-click installs from the Salesforce AppExchange. GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> has the deeper published review base (325 vs 42), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Salesforce AppExchange admins?

GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> typically suits early-stage and growth-mode teams based on its published review base (325 reviews). 360MatchPro by Double the Donation | Matching Gifts Automation typically suits early-stage and growth-mode teams based on its published review base (42 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

AppRanks

GetFeedback: Surveys vs 360MatchPro by Double — Salesforce

GetFeedback vs 360MatchPro by Double the Donation | Matching Gifts Automation

Side-by-side comparison · 24 data points

GetFeedback

4.9·325reviews

SurveyMonkey (maker of GetFeedback) is now focused on SurveyMonkey Enterprise as our primary solution for CX professionals. SurveyMonkey Enterprise equips CX teams with one intuitive yet powerful platform for NPS, CSAT, customer service feedback and more

salesforcepaid

Change

1. Listing metadata

Field-level data

	GetFeedback	360MatchPro by Double the Donation \| Matching Gifts Automation
Tagline	“SurveyMonkey (maker of GetFeedback) is now focused on SurveyMonkey Enterprise as our primary solution for CX professionals. SurveyMonkey Enterprise equips CX teams with one intuitive yet powerful platform for NPS, CSAT, customer service feedback and more ”255 chars	“360MatchPro by Double the Donation helps fundraisers increase revenue from corporate matching gift programs. Identify match-eligible donors and drive their matches to completion with 360MatchPro and Salesforce.”210 chars
Description	1123 / 2000 chars56% used	1054 / 2000 chars53% used
Screenshots	—	—
Languages	nlenfifrde+11 more	en
Platforms	Salesforce	Salesforce
Developer	SurveyMonkey	Double the Donation

At a glance

9 metrics · auto-computed

Feature comparison between GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> and 360MatchPro by Double the Donation | Matching Gifts Automation
Metric	GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >>	360MatchPro by Double the Donation \| Matching Gifts Automation
Rating	4.9 ★	★ 5.0 ★
Total reviews	★ 325	42
Free plan	—	—
Pricing	paid	paid
Pricing tiers	—	1 tier
Listed features	3	★ 6
Review velocity (30d)	0 new	—
Languages	16 supported	1 supported
Listed since	Feb 2014	Jan 2020

AppRanks verdict

Generated from live data on this page

The call

GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> and 360MatchPro by Double the Donation | Matching Gifts Automation are evenly matched on rating (4.9★ vs 5.0★) — the differentiator comes down to pricing fit, feature breadth, and which app's interaction pattern suits your team's workflow.

Pricing

Pricing entry tiers: GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> at paid, 360MatchPro by Double the Donation | Matching Gifts Automation at paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.

Review base

GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> has the larger user base (325 reviews vs 42), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. 360MatchPro by Double the Donation | Matching Gifts Automation's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.

Who should pick what

Recommended evaluation path: install both apps' free tiers (where available) and run them in parallel on a small cohort for 7-14 days before committing. The data tables below show the per-feature breakdown — for most admins the deciding factor will be a single integration or workflow detail that's hard to compare from listing pages alone.

How this is generated

This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> audit • 360MatchPro by Double the Donation | Matching Gifts Automation audit

Listed	February 5, 2014	January 17, 2020

Last updated	—	—

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	GetFeedback	360MatchPro by Double the Donation \| Matching Gifts Automation
user requests matching	Not ranked	#1
customer effort score	#3	Not ranked
donations ensuring compliance	Not ranked	#3
feedback surveys	#4	Not ranked
donation form	Not ranked	#4

6. Quality signals

Reviews · velocity · latest sentiment

Signal	GetFeedback	360MatchPro by Double the Donation \| Matching Gifts Automation
Average rating	4.9 ★ (325)	5.0 ★ (42)
Reviews · last 7 days	+0	—
Reviews · last 30 days	+0	—
Reviews · last 90 days	+0	—

7. App details

Long-form description · keyword frequency

GetFeedback

ASK: Start collecting insights in days, not months using our library of hundreds of expert-written questions, as well as advanced surveying capabilities like 25+ question types, logic and branching, and multilingual support. Get started with 250+ templates, including Net Promoter Score (NPS), Customer Satisfaction Score (CSAT), and Customer Effort Score (CES). LISTEN: Increase response rates by surveying your customers at the right time and place across channels. Streamline your feedback program with flows that automate survey distribution and assign follow-up tasks. Embed survey questions and Salesforce data in “one-click emails” to increase response rates. Use Advanced Logic and Piping to customize your survey with Salesforce data. ACT: Quickly spot customer insights by seamlessly connecting your survey data with Salesforce data. Analyze feedback in Salesforce reports and dashboards, map survey responses to any standard or custom object, and identify keywords and sentiment with open-text analysis features. Close the loop on critical feedback by creating automated tasks based on predefined attributes.

Top keywords

survey5×3.14%
data4×2.52%
salesforce4×2.52%
customer3×1.89%
feedback3×1.89%
salesforce data3×1.89%
score3×1.89%
advanced2×1.26%
insights2×1.26%
logic2×1.26%
questions2×1.26%
rates2×1.26%

360MatchPro by Double the Donation | Matching Gifts Automation

Double the Donation is the leading provider of matching gift automation to nonprofits and educational institutions. The 360MatchPro platform provides thousands of fundraisers with tools to identify match-eligible donors, drive matches to completion, and get up-to-the-minute data on matching gift progress. Guide donors to their company gift matching request forms, send custom emails to increase gift match probability, and keep track of your donor’s match data so you can reallocate your time to your top opportunities. 360MatchPro integrates easily with Salesforce using custom mapping, our built-in NPSP template, or nonprofit cloud offering, allowing donation records to flow into 360MatchPro so you can identify match opportunities and drive them to completion. Valuable matching gift data from 360MatchPro then flows back into Salesforce so you can access top opportunities and drive donations across platforms. With 360MatchPro, thousands of fundraisers have tapped into the $4-7 billion in matching gift revenue that goes unclaimed each year.

Top keywords

gift6×3.92%
360matchpro5×3.27%
matching5×3.27%
matching gift4×2.61%
data3×1.96%
drive3×1.96%
match3×1.96%
opportunities3×1.96%
completion2×

GetFeedback vs 360MatchPro by Double the Donation | Matching Gifts Automation

GetFeedback

1. Listing metadata

360MatchPro by Double the Donation | Matching Gifts Automation

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. Quality signals

7. App details

Frequently asked

Is GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> or 360MatchPro by Double the Donation | Matching Gifts Automation cheaper?

Which has better reviews, GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> or 360MatchPro by Double the Donation | Matching Gifts Automation?

Should I choose GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> or 360MatchPro by Double the Donation | Matching Gifts Automation?

Which is faster to set up, GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> or 360MatchPro by Double the Donation | Matching Gifts Automation?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Which works better for small vs large Salesforce AppExchange admins?

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