Which works better for small vs large Salesforce AppExchange admins?

GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> typically suits early-stage and growth-mode teams based on its published review base (325 reviews). zAgile Connector for Slack and Salesforce Integration typically suits early-stage and growth-mode teams based on its published review base (3 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

AppRanks

GetFeedback: Surveys vs zAgile Connector for — Salesforce

GetFeedback vs zAgile Connector for Slack and Salesforce Integration

Side-by-side comparison · 24 data points

GetFeedback

4.9·325reviews

SurveyMonkey (maker of GetFeedback) is now focused on SurveyMonkey Enterprise as our primary solution for CX professionals. SurveyMonkey Enterprise equips CX teams with one intuitive yet powerful platform for NPS, CSAT, customer service feedback and more

salesforcepaid

Change

1. Listing metadata

Field-level data

	GetFeedback	zAgile Connector for Slack and Salesforce Integration
Tagline	“SurveyMonkey (maker of GetFeedback) is now focused on SurveyMonkey Enterprise as our primary solution for CX professionals. SurveyMonkey Enterprise equips CX teams with one intuitive yet powerful platform for NPS, CSAT, customer service feedback and more ”255 chars	“zAgile's Chat:Bridge provides a bidirectional link between Slack and Salesforce. Access, create and update Salesforce objects from Slack. From any Chatter-enabled object and any Slack channel, collaborate with your teams, post messages and files.”246 chars
Description	1123 / 2000 chars56% used	1123 / 2000 chars56% used
Screenshots	—	—
Languages	nlenfifrde+11 more	en
Platforms	Salesforce	Salesforce
Developer	SurveyMonkey	zAgile Inc.

At a glance

9 metrics · auto-computed

Feature comparison between GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> and zAgile Connector for Slack and Salesforce Integration
Metric	GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >>	zAgile Connector for Slack and Salesforce Integration
Rating	★ 4.9 ★	4.7 ★
Total reviews	★ 325	3
Free plan	—	—
Pricing	paid	paid
Pricing tiers	—	1 tier
Listed features	3	3
Review velocity (30d)	0 new	—
Languages	16 supported	1 supported
Listed since	Feb 2014	Jan 2018

AppRanks verdict

Generated from live data on this page

The call

GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> edges out zAgile Connector for Slack and Salesforce Integration on rating (4.9★ vs 4.7★), but the gap is small enough that pricing fit and feature differentiation should drive the decision more than the headline number.

Pricing

Pricing entry tiers: GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> at paid, zAgile Connector for Slack and Salesforce Integration at paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.

Review base

GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> has the larger user base (325 reviews vs 3), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. zAgile Connector for Slack and Salesforce Integration's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.

Who should pick what

Recommended by size: small/early-stage admins who need fast install and low risk should default to GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >>; mid-market and enterprise admins with specific feature requirements should evaluate both — zAgile Connector for Slack and Salesforce Integration's 3-review base may include the workflow context that matches your specific use case better than GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >>'s broader-but-shallower coverage.

How this is generated

This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> audit • zAgile Connector for Slack and Salesforce Integration audit

Listed	February 5, 2014	January 18, 2018

Last updated	—	—

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	GetFeedback	zAgile Connector for Slack and Salesforce Integration
customer effort score	#3	Not ranked
slack	Not ranked	#3
feedback surveys	#4	Not ranked
surveys	#8	Not ranked

6. Quality signals

Reviews · velocity · latest sentiment

Signal	GetFeedback	zAgile Connector for Slack and Salesforce Integration
Average rating	4.9 ★ (325)	4.7 ★ (3)
Reviews · last 7 days	+0	—
Reviews · last 30 days	+0	—
Reviews · last 90 days	+0	—

7. App details

Long-form description · keyword frequency

GetFeedback

ASK: Start collecting insights in days, not months using our library of hundreds of expert-written questions, as well as advanced surveying capabilities like 25+ question types, logic and branching, and multilingual support. Get started with 250+ templates, including Net Promoter Score (NPS), Customer Satisfaction Score (CSAT), and Customer Effort Score (CES). LISTEN: Increase response rates by surveying your customers at the right time and place across channels. Streamline your feedback program with flows that automate survey distribution and assign follow-up tasks. Embed survey questions and Salesforce data in “one-click emails” to increase response rates. Use Advanced Logic and Piping to customize your survey with Salesforce data. ACT: Quickly spot customer insights by seamlessly connecting your survey data with Salesforce data. Analyze feedback in Salesforce reports and dashboards, map survey responses to any standard or custom object, and identify keywords and sentiment with open-text analysis features. Close the loop on critical feedback by creating automated tasks based on predefined attributes.

Top keywords

survey5×3.14%
data4×2.52%
salesforce4×2.52%
customer3×1.89%
feedback3×1.89%
salesforce data3×1.89%
score3×1.89%
advanced2×1.26%
insights2×1.26%
logic2×1.26%
questions2×1.26%
rates2×1.26%

zAgile Connector for Slack and Salesforce Integration

zAgile Chat:Bridge app provides Salesforce users with the ability to send messages, exchange files, and collaborate with their Slack teams via public channels directly from Chatter. Similarly, it allows authorized Slack users to be able to retrieve information related to Salesforce objects (Opportunity, Lead, Case, Account, etc), as well as, create and update these objects. Slack users may also retrieve Salesforce Reports. The goal of this integration is to allow Salesforce users to efficiently manage their interaction with their Slack teams related to Customer-centric activities without leaving Salesforce. From within any Chatter-enabled object (Lead, Opportunity, Account, Case, etc.), as well as, custom objects, you can directly communicate with Slack users. Conversely, Slack users may also initiate conversations (send messages, files, etc.) directed at specific Salesforce objects and users. Since both Chatter and Slack support message threads, this allows for bidirectional conversation. In Salesforce, the conversation is maintained within the context of the object from where it was initiated.

Top keywords

salesforce7×4.40%
slack7×4.40%
users7×4.40%
objects4×2.52%
slack users4×2.52%
etc3×1.89%
account2×1.26%
allows2×1.26%

Frequently asked

Common questions about this comparison

Is GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> or zAgile Connector for Slack and Salesforce Integration cheaper?

Both GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> and zAgile Connector for Slack and Salesforce Integration offer paid plans only. GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> starts at paid; zAgile Connector for Slack and Salesforce Integration starts at paid. Compare the per-tier features in the Pricing section above before committing.

Which has better reviews, GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> or zAgile Connector for Slack and Salesforce Integration?

GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> has the higher average rating (4.9★ from 325 reviews) compared to zAgile Connector for Slack and Salesforce Integration (4.7★ from 3 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.

Should I choose GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> or zAgile Connector for Slack and Salesforce Integration?

GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> holds the higher average rating (4.9★ vs 4.7★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> or zAgile Connector for Slack and Salesforce Integration?

Both apps are one-click installs from the Salesforce AppExchange. GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> has the deeper published review base (325 vs 3), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

GetFeedback vs zAgile Connector for Slack and Salesforce Integration

GetFeedback

1. Listing metadata

zAgile Connector for Slack and Salesforce Integration

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. Quality signals

7. App details

Frequently asked

Is GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> or zAgile Connector for Slack and Salesforce Integration cheaper?

Which has better reviews, GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> or zAgile Connector for Slack and Salesforce Integration?

Should I choose GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> or zAgile Connector for Slack and Salesforce Integration?

Which is faster to set up, GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> or zAgile Connector for Slack and Salesforce Integration?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Which works better for small vs large Salesforce AppExchange admins?

Can I migrate data between GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> and zAgile Connector for Slack and Salesforce Integration?