Featured Content vs GetFeedback
Side-by-side comparison · 24 data points
Featured Content
Featured Content consists of two components which are used to pin featured or important files and libraries to the community. This allows community users fast access to the files which are currently of highest importance.
Shopifyfree
GetFeedback
SurveyMonkey (maker of GetFeedback) is now focused on SurveyMonkey Enterprise as our primary solution for CX professionals. SurveyMonkey Enterprise equips CX teams with one intuitive yet powerful platform for NPS, CSAT, customer service feedback and more
Shopifypaid
At a glance
| Metric | GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> | Featured Content |
|---|---|---|
| Rating | ★ 4.9 ★ | 3.7 ★ |
| Total reviews | ★ 325 | 13 |
| Free plan | — | ★ Yes |
| Pricing | paid | free |
| Built for Shopify | — | — |
| Listed features | 3 | 3 |
| Review velocity (30d) | 0 new | — |
| Languages | 16 supported | 3 supported |
| Listed since | Feb 2014 | Nov 2017 |
AppRanks verdict
Generated from live data on this pageBased on the data on this page, GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> is the stronger choice for most Salesforce AppExchange merchants — 4.9★ vs Featured Content's 3.7★ is a meaningful gap that usually reflects real product or support quality differences across the user base. On pricing, Featured Content offers a free tier (free) while GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> starts at paid. The free option meaningfully reduces evaluation cost, particularly for stores at sub-1K monthly orders where the entry-paid tier can outpace the value delivered. GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> has the larger user base (325 reviews vs 13), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Featured Content's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >>; mid-market and enterprise merchants with specific feature requirements should evaluate both — Featured Content's 13-review base may include the workflow context that matches your specific use case better than GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >>'s broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> audit • Featured Content audit
1. Listing metadata
Field-level data| GetFeedback | Featured Content | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | — | — |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | ||
| Last updated | — | — |
3. Features
As listed by each developerGetFeedback
- ✔ Easy-to-use surveys built for speed and flexibility ✔ Pre-built templates, including: Customer Satisfaction Score (CSAT) Net Promoter Score (NPS) Customer Effort Score (CES)
- ✔ Multichannel survey distribution: Web Link / Website Embed / Email / QR Code / Kiosk ✔ Collect feedback about your website and app
- ✔ Sync real-time response data into Salesforce ✔ Flexible Salesforce data mapping ✔ Robust analytics ✔ Brought to you by the team at SurveyMonkey
Featured Content
- Display up to 5 featured libraries and 6 featured files for community users to navigate. Featured libraries can also be customized with images through the community builder.
- Switch between list and tile view of the library content to suit personal preference.
- Preview or download files through both components by simply clicking the desired file. Available through all device types.
4. Categories & rankings
Shared categories on the same row · in-category position inline5. Search rankings
Top 5 keywords · shared rankings prioritized| Keyword | GetFeedback | Featured Content |
|---|---|---|
| survey app | #4 | Not ranked |
| survey | #5 | Not ranked |
| surveys | #6 | Not ranked |
7. Activity in the last 90 days
Tracked changes · pricing, features, copy, screenshotsGetFeedback · 8 changes
- Apr 13descriptionListing copy updated
- Apr 13descriptionListing copy updated
- Apr 13descriptionListing copy updated
- Apr 12descriptionListing copy updated
- Apr 12pricingPricing updated
- Apr 8descriptionListing copy updated
- Apr 7descriptionListing copy updated
- Apr 7descriptionListing copy updated
Featured Content · 1 changes
- Apr 13descriptionListing copy updated
8. Quality signals
Reviews · velocity · latest sentiment| Signal | GetFeedback | Featured Content |
|---|---|---|
| Average rating | 4.9 ★ (325) | 3.7 ★ (13) |
| Reviews · last 7 days | +0 | — |
| Reviews · last 30 days | +0 | — |
| Reviews · last 90 days | +0 | — |
9. App details
Long-form description · keyword frequencyGetFeedback
ASK: Start collecting insights in days, not months using our library of hundreds of expert-written questions, as well as advanced surveying capabilities like 25+ question types, logic and branching, and multilingual support. Get started with 250+ templates, including Net Promoter Score (NPS), Customer Satisfaction Score (CSAT), and Customer Effort Score (CES). LISTEN: Increase response rates by surveying your customers at the right time and place across channels. Streamline your feedback program with flows that automate survey distribution and assign follow-up tasks. Embed survey questions and Salesforce data in “one-click emails” to increase response rates. Use Advanced Logic and Piping to customize your survey with Salesforce data. ACT: Quickly spot customer insights by seamlessly connecting your survey data with Salesforce data. Analyze feedback in Salesforce reports and dashboards, map survey responses to any standard or custom object, and identify keywords and sentiment with open-text analysis features. Close the loop on critical feedback by creating automated tasks based on predefined attributes.
Top keywords
- survey5×3.14%
- data4×2.52%
- salesforce4×2.52%
- customer3×1.89%
- feedback3×1.89%
- salesforce data3×1.89%
- score3×1.89%
- advanced2×1.26%
- insights2×1.26%
- logic2×1.26%
- questions2×1.26%
- rates2×1.26%
Featured Content
The Featured Content components allow community administrators to choose which files and libraries should be pinned to a community through the community builder. From here the admin can not only choose the files to feature, but also change the titles displayed over each component and customize the featured libraries with images. The libraries component supports subfolders in addition to a wide range of file types, from image files to powerpoints and even content packs. Each file can also be previewed and downloaded through each component. Users can also switch between tile and list views in each library to suit their personal preference.
Top keywords
- community3×2.94%
- component3×2.94%
- files3×2.94%
- libraries3×2.94%
- choose2×1.96%
- content2×1.96%
- featured2×1.96%
- file2×1.96%
- through2×1.96%
Frequently asked
Common questions about this comparisonIs GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> or Featured Content cheaper?
Featured Content is the cheaper option — it offers a free plan (free). GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> starts at paid. Both publish their pricing on the Salesforce AppExchange marketplace; AppRanks mirrors what's listed on each refresh cycle.
Which has better reviews, GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> or Featured Content?
GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> has the higher average rating (4.9★ from 325 reviews) compared to Featured Content (3.7★ from 13 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
Should I choose GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> or Featured Content?
It depends on what you're optimizing for. GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> fits better if you prioritize rating consistency; Featured Content is the call if you need the larger user base. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Which is faster to set up, GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> or Featured Content?
Both apps are one-click installs from the Salesforce AppExchange marketplace. GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> has more onboarding documentation maturity (325 reviews vs 13), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
Which works better for small vs large Salesforce AppExchange stores?
GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> typically suits early-stage and growth-mode stores based on its review-base composition (325 reviews). Featured Content aligns more with early-stage and growth-mode stores (13 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
Can I migrate data between GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> and Featured Content?
Migration support varies by app and category. GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> and Featured Content both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Featured Content" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.