Side-by-side comparison · 24 data points
SurveyMonkey (maker of GetFeedback) is now focused on SurveyMonkey Enterprise as our primary solution for CX professionals. SurveyMonkey Enterprise equips CX teams with one intuitive yet powerful platform for NPS, CSAT, customer service feedback and more
| GetFeedback | TractionNext for Salesforce | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | — | — |
| Languages | ||
| Platforms | ||
| Developer |
Traction Digital’s powerful marketing platform makes data meaningful so brands stay relevant and engaging to their most important customers everywhere and on every device.
| Metric | GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> | TractionNext for Salesforce |
|---|---|---|
| Rating | 4.9 ★ | — |
| Total reviews | 325 | 0 |
| Free plan | — | ★ Yes |
| Pricing | paid | free_to_install |
| Listed features | 3 | 3 |
| Review velocity (30d) | 0 new | — |
| Languages | 16 supported | 1 supported |
| Listed since | Feb 2014 | Dec 2017 |
Based on the data on this page, GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> is the stronger choice for most Salesforce AppExchange admins — 4.9★ vs TractionNext for Salesforce's 0.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base.
On pricing, TractionNext for Salesforce offers a free tier (free_to_install) while GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> starts at paid. The free option meaningfully reduces evaluation cost, particularly at low usage volumes where the entry-paid tier can outpace the value delivered.
GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> has the larger user base (325 reviews vs 0), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. TractionNext for Salesforce's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.
Recommended by size: small/early-stage admins who need fast install and low risk should default to GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >>; mid-market and enterprise admins with specific feature requirements should evaluate both — TractionNext for Salesforce's 0-review base may include the workflow context that matches your specific use case better than GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >>'s broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> audit • TractionNext for Salesforce audit
| Listed |
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| Last updated | — | — |
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| Keyword | GetFeedback | TractionNext for Salesforce |
|---|---|---|
| customer effort score | #3 | Not ranked |
| feedback surveys | #4 | Not ranked |
| marketing platform for | Not ranked | #4 |
| marketing platform | Not ranked | #4 |
| surveys | #8 | Not ranked |
| Signal | GetFeedback | TractionNext for Salesforce |
|---|---|---|
| Average rating | 4.9 ★ (325) | — |
| Reviews · last 7 days | +0 | — |
| Reviews · last 30 days | +0 | — |
| Reviews · last 90 days | +0 | — |
TractionNext for Salesforce is the cheaper option — it offers a free plan (free_to_install). GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> starts at paid. Both publish their pricing on the Salesforce AppExchange; AppRanks mirrors what's listed on each refresh cycle.
AppRanks cannot separate these two on rating, because neither publishes one. GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> does carry the larger published review base (325 vs 0). Read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Salesforce AppExchange. GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> has the deeper published review base (325 vs 0), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> typically suits early-stage and growth-mode teams based on its published review base (325 reviews). TractionNext for Salesforce typically suits early-stage and growth-mode teams based on its published review base (0 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> and TractionNext for Salesforce both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from TractionNext for Salesforce" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.