Is SurveyMonkey Enterprise for CX: Surveys for Salesforce or Appinium Video Enablement | Content Delivery & Engagement Analytics cheaper?

Both SurveyMonkey Enterprise for CX: Surveys for Salesforce and Appinium Video Enablement | Content Delivery & Engagement Analytics offer paid plans only. SurveyMonkey Enterprise for CX: Surveys for Salesforce starts at paid; Appinium Video Enablement | Content Delivery & Engagement Analytics starts at paid. Compare the per-tier features in the Pricing section above before committing.

Which has better reviews, SurveyMonkey Enterprise for CX: Surveys for Salesforce or Appinium Video Enablement | Content Delivery & Engagement Analytics?

SurveyMonkey Enterprise for CX: Surveys for Salesforce (4.9★, 325 reviews) and Appinium Video Enablement | Content Delivery & Engagement Analytics (5.0★, 25 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.

Which is faster to set up, SurveyMonkey Enterprise for CX: Surveys for Salesforce or Appinium Video Enablement | Content Delivery & Engagement Analytics?

Both apps are one-click installs from the Salesforce AppExchange marketplace. SurveyMonkey Enterprise for CX: Surveys for Salesforce has more onboarding documentation maturity (325 reviews vs 25), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.

Which works better for small vs large Salesforce AppExchange stores?

SurveyMonkey Enterprise for CX: Surveys for Salesforce typically suits early-stage and growth-mode stores based on its review-base composition (325 reviews). Appinium Video Enablement | Content Delivery & Engagement Analytics aligns more with early-stage and growth-mode stores (25 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.

AppRanks

SurveyMonkey vs Appinium Video — Salesforce

SurveyMonkey Enterprise for CX vs Appinium Video Enablement | Content Delivery & Engagement Analytics

Side-by-side comparison · 24 data points

SurveyMonkey Enterprise for CX

4.9·325reviews

SurveyMonkey (maker of GetFeedback) is now focused on SurveyMonkey Enterprise as our primary solution for CX professionals. SurveyMonkey Enterprise equips CX teams with one intuitive yet powerful platform for NPS, CSAT, customer service feedback and more

Shopifypaid

Change

1. Listing metadata

Field-level data

	SurveyMonkey Enterprise for CX	Appinium Video Enablement \| Content Delivery & Engagement Analytics
Tagline	“SurveyMonkey (maker of GetFeedback) is now focused on SurveyMonkey Enterprise as our primary solution for CX professionals. SurveyMonkey Enterprise equips CX teams with one intuitive yet powerful platform for NPS, CSAT, customer service feedback and more ”255 chars	“Deliver video and multimedia materials in context while tracking real user engagement and performance.”102 chars
Description	1123 / 2000 chars56% used	1198 / 2000 chars60% used
Screenshots	—	—
Languages	nlenfifrde+11 more	arnlenfrde+7 more
Platforms	Shopify	Shopify
Developer	SurveyMonkey	Appinium, LLC

At a glance

10 metrics · auto-computed

Feature comparison between SurveyMonkey Enterprise for CX: Surveys for Salesforce and Appinium Video Enablement | Content Delivery & Engagement Analytics
Metric	SurveyMonkey Enterprise for CX: Surveys for Salesforce	Appinium Video Enablement \| Content Delivery & Engagement Analytics
Rating	4.9 ★	★ 5.0 ★
Total reviews	★ 325	25
Free plan	—	—
Pricing	paid	paid
Built for Shopify	—	—
Pricing tiers	—	1 tier
Listed features	3	3
Review velocity (30d)	0 new	—
Languages	16 supported	12 supported
Listed since	Feb 2014	Nov 2015

AppRanks verdict

Generated from live data on this page

SurveyMonkey Enterprise for CX: Surveys for Salesforce and Appinium Video Enablement | Content Delivery & Engagement Analytics are evenly matched on rating (4.9★ vs 5.0★) — the differentiator comes down to pricing fit, feature breadth, and which app's interaction pattern suits your team's workflow. Pricing entry tiers: SurveyMonkey Enterprise for CX: Surveys for Salesforce at paid, Appinium Video Enablement | Content Delivery & Engagement Analytics at paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (apps, orders, integrations) varies. SurveyMonkey Enterprise for CX: Surveys for Salesforce has the larger user base (325 reviews vs 25), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Appinium Video Enablement | Content Delivery & Engagement Analytics's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended evaluation path: install both apps' free tiers (where available) and run them in parallel on a small cohort of orders for 7-14 days before committing. The data tables below show the per-feature breakdown — for most merchants the deciding factor will be a single integration or workflow detail that's hard to compare from listing pages alone. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: SurveyMonkey Enterprise for CX: Surveys for Salesforce audit • Appinium Video Enablement | Content Delivery & Engagement Analytics audit

Listed	February 5, 2014	November 18, 2015

Last updated	—	—

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	SurveyMonkey Enterprise for CX	Appinium Video Enablement \| Content Delivery & Engagement Analytics
survey	#4	Not ranked
survey app	#4	Not ranked
video	Not ranked	#4
surveys	#6	Not ranked
within	Not ranked	#7

8. Quality signals

Reviews · velocity · latest sentiment

Signal	SurveyMonkey Enterprise for CX	Appinium Video Enablement \| Content Delivery & Engagement Analytics
Average rating	4.9 ★ (325)	5.0 ★ (25)
Reviews · last 7 days	+0	—
Reviews · last 30 days	+0	—
Reviews · last 90 days	+0	—

9. App details

Long-form description · keyword frequency

SurveyMonkey Enterprise for CX

ASK: Start collecting insights in days, not months using our library of hundreds of expert-written questions, as well as advanced surveying capabilities like 25+ question types, logic and branching, and multilingual support. Get started with 250+ templates, including Net Promoter Score (NPS), Customer Satisfaction Score (CSAT), and Customer Effort Score (CES). LISTEN: Increase response rates by surveying your customers at the right time and place across channels. Streamline your feedback program with flows that automate survey distribution and assign follow-up tasks. Embed survey questions and Salesforce data in “one-click emails” to increase response rates. Use Advanced Logic and Piping to customize your survey with Salesforce data. ACT: Quickly spot customer insights by seamlessly connecting your survey data with Salesforce data. Analyze feedback in Salesforce reports and dashboards, map survey responses to any standard or custom object, and identify keywords and sentiment with open-text analysis features. Close the loop on critical feedback by creating automated tasks based on predefined attributes.

Top keywords

survey5×3.14%
data4×2.52%
salesforce4×2.52%
customer3×1.89%
feedback3×1.89%
salesforce data3×1.89%
score3×1.89%
advanced2×1.26%
insights2×1.26%
logic2×1.26%
questions2×1.26%
rates2×1.26%

Appinium Video Enablement | Content Delivery & Engagement Analytics

Video is only valuable if it’s consumed, understood, and measurable. Appinium helps teams deliver video and multimedia content across the customer and employee lifecycle, while providing clear visibility into asset performance. Marketing & Lead Generation Embed video across websites and campaigns while tracking how prospects engage. Understand video performance and engagement and which assets drive conversion. Revenue Enablement Identify which assets top-performing reps, and gain insight into what supports revenue activities. Sales Readiness & Content Selling Recommend relevant company assets during the sales cycle to improve performance and increase customer engagement. Partner and Customer Onboarding and Certification Provide a modern video experience within Salesforce Communities to support onboarding, education, and engagement after the deal closes. Upskilling & Coaching Assign and assess employees and partners on real-time performance and skills, then follow up with targeted content for improvement. Customer Success and Service Embed relevant video assets within cases, knowledge articles, and collaboration tools to improve customer experience and reduce support effort.

Top keywords

video6×3.80%
customer5×3.16%
assets4×2.53%
performance4×2.53%
content3×1.90%
engagement3×1.90%
embed2×1.27%
experience2×1.27%

SurveyMonkey Enterprise for CX vs Appinium Video Enablement | Content Delivery & Engagement Analytics

SurveyMonkey Enterprise for CX

1. Listing metadata

Appinium Video Enablement | Content Delivery & Engagement Analytics

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

7. Activity in the last 90 days

SurveyMonkey Enterprise for CX · 0 changes

Appinium Video Enablement | Content Delivery & Engagement Analytics · 4 changes

8. Quality signals

9. App details

Frequently asked

Is SurveyMonkey Enterprise for CX: Surveys for Salesforce or Appinium Video Enablement | Content Delivery & Engagement Analytics cheaper?

Which has better reviews, SurveyMonkey Enterprise for CX: Surveys for Salesforce or Appinium Video Enablement | Content Delivery & Engagement Analytics?

Should I choose SurveyMonkey Enterprise for CX: Surveys for Salesforce or Appinium Video Enablement | Content Delivery & Engagement Analytics?

Which is faster to set up, SurveyMonkey Enterprise for CX: Surveys for Salesforce or Appinium Video Enablement | Content Delivery & Engagement Analytics?

See full keyword rankings, install trends, and weekly alerts

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Which works better for small vs large Salesforce AppExchange stores?

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