Which has better reviews, Conga Composer | Document generation and reporting for Salesforce made easy or Work-Relay: The Business Operations Platform for Salesforce (Next Gen BPM)?

Work-Relay: The Business Operations Platform for Salesforce (Next Gen BPM) has the higher average rating (4.9★ from 18 reviews) compared to Conga Composer | Document generation and reporting for Salesforce made easy (4.7★ from 950 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.

Should I choose Conga Composer | Document generation and reporting for Salesforce made easy or Work-Relay: The Business Operations Platform for Salesforce (Next Gen BPM)?

Work-Relay: The Business Operations Platform for Salesforce (Next Gen BPM) holds the higher average rating (4.9★ vs 4.7★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, Conga Composer | Document generation and reporting for Salesforce made easy or Work-Relay: The Business Operations Platform for Salesforce (Next Gen BPM)?

Both apps are one-click installs from the Salesforce AppExchange. Conga Composer | Document generation and reporting for Salesforce made easy has the deeper published review base (950 vs 18), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Salesforce AppExchange admins?

Conga Composer | Document generation and reporting for Salesforce made easy typically suits early-stage and growth-mode teams based on its published review base (950 reviews). Work-Relay: The Business Operations Platform for Salesforce (Next Gen BPM) typically suits early-stage and growth-mode teams based on its published review base (18 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

Can I migrate data between Conga Composer | Document generation and reporting for Salesforce made easy and Work-Relay: The Business Operations Platform for Salesforce (Next Gen BPM)?

Migration support varies by app and category. Conga Composer | Document generation and reporting for Salesforce made easy and Work-Relay: The Business Operations Platform for Salesforce (Next Gen BPM) both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Work-Relay: The Business Operations Platform for Salesforce (Next Gen BPM)" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

AppRanks

Conga Composer | vs Work-Relay: The — Salesforce

Conga Composer | Document generation and reporting for Salesforce made easy vs Work-Relay

Side-by-side comparison · 24 data points

Conga Composer | Document generation and reporting for Salesforce made easy

4.7·950reviews

Automatically generate your most critical company documents, such as proposals and quotes, contracts, bills and invoices, and customer communications documents using pre-built or customized templates automatically populated with data from any source.

salesforcepaid

Change

1. Listing metadata

Field-level data

	Conga Composer \| Document generation and reporting for Salesforce made easy	Work-Relay
Tagline	“Automatically generate your most critical company documents, such as proposals and quotes, contracts, bills and invoices, and customer communications documents using pre-built or customized templates automatically populated with data from any source. ”252 chars	“Work-Relay accelerates the delivery of products or services to end-customers by providing a Salesforce-native workflow management solution that automates repeatable workflows and coordinates projects across individuals, teams, and systems. ”242 chars
Description	961 / 2000 chars48% used	898 / 2000 chars45% used
Screenshots	—	—
Languages	nlenfifrde+11 more	en
Platforms	Salesforce	Salesforce
Developer	Conga	Neostella, Inc.

At a glance

8 metrics · auto-computed

Feature comparison between Conga Composer | Document generation and reporting for Salesforce made easy and Work-Relay: The Business Operations Platform for Salesforce (Next Gen BPM)
Metric	Conga Composer \| Document generation and reporting for Salesforce made easy	Work-Relay: The Business Operations Platform for Salesforce (Next Gen BPM)
Rating	4.7 ★	★ 4.9 ★
Total reviews	★ 950	18
Free plan	—	—
Pricing	paid	paid
Pricing tiers	1 tier	★ 3 tiers
Listed features	★ 9	3
Languages	16 supported	1 supported
Listed since	Nov 2009	Oct 2014

AppRanks verdict

Generated from live data on this page

The call

Work-Relay: The Business Operations Platform for Salesforce (Next Gen BPM) edges out Conga Composer | Document generation and reporting for Salesforce made easy on rating (4.9★ vs 4.7★), but the gap is small enough that pricing fit and feature differentiation should drive the decision more than the headline number.

Pricing

Pricing entry tiers: Conga Composer | Document generation and reporting for Salesforce made easy at paid, Work-Relay: The Business Operations Platform for Salesforce (Next Gen BPM) at paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.

Review base

Conga Composer | Document generation and reporting for Salesforce made easy has the larger user base (950 reviews vs 18), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Work-Relay: The Business Operations Platform for Salesforce (Next Gen BPM)'s smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.

Who should pick what

Recommended by size: small/early-stage admins who need fast install and low risk should default to Work-Relay: The Business Operations Platform for Salesforce (Next Gen BPM); mid-market and enterprise admins with specific feature requirements should evaluate both — Conga Composer | Document generation and reporting for Salesforce made easy's 950-review base may include the workflow context that matches your specific use case better than Work-Relay: The Business Operations Platform for Salesforce (Next Gen BPM)'s broader-but-shallower coverage.

How this is generated

This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: Conga Composer | Document generation and reporting for Salesforce made easy audit • Work-Relay: The Business Operations Platform for Salesforce (Next Gen BPM) audit

Listed	November 10, 2009	October 1, 2014

Last updated	—	—

Keyword	Conga Composer \| Document generation and reporting for Salesforce made easy	Work-Relay
workflow	#111	#451

6. Quality signals

Reviews · velocity · latest sentiment

Signal	Conga Composer \| Document generation and reporting for Salesforce made easy	Work-Relay
Average rating	4.7 ★ (950)	4.9 ★ (18)
Rating distribution	573% 418% 30% 20% 19%	5— 4— 3— 2— 1—

5 latest reviews · each app

Conga Composer | Document generation and reporting for Salesforce made easy

Jan 14, 2026
Billing Practices Are a Dealbreaker (Unauthorized Seat Added at Renewal) We’ve been a Conga customer for ~15 years, and I’m disappointed to say the billing experience has deteriorated to the point where I would not recommend this product based on account management and invoicing practices alone. At renewal, our invoi

7. App details

Long-form description · keyword frequency

Conga Composer | Document generation and reporting for Salesforce made easy

With Conga Composer, easily create beautiful and accurate digital documents using pre-built or customized templates automatically populated with data from Salesforce. Send consistent and personalized documents that elevate your brand and delight your customers. Generate any document: ✔ Quotes ✔ Proposals ✔ Account plans ✔ Invoices/receipts ✔ Contracts ✔ Work orders ✔ Reports & charts ✔ Shipping documents ✔ And more! Into the following formats: ✔ Word ✔ Excel ✔ PowerPoint ✔ PDF ✔ HTML Extend efficiency with: ✔ Conga Batch: Create and send documents as a batch on a custom schedule ✔ Conga Trigger: Create documents with no clicks using customizable triggers ✔ Conga Composer API: Directly embed Composer into your website, portal, or application Integrations: ✔ Conga Contracts for Salesforce ✔ Conga Grid ✔ Conga Sign Compatible with Sales Cloud, Service Cloud, Experience Cloud, Revenue Cloud, Communities, Portals, Platform, Salesforce1 & Lightning

Top keywords

conga7×5.69%
documents5×4.07%
cloud4×3.25%
composer3×2.44%
batch2×1.63%
conga composer2×1.63%
contracts2×1.63%
salesforce2×1.63%
send2×1.63%

Work-Relay

Work-Relay is a process management application from Neostella built natively on Salesforce to accelerate a wide variety of business operations. This state of the art application helps digitize, manage, and optimize business operations from one place, and requires only a minimal knowledge of Salesforce. Work-Relay offers users a convenient way to manage workloads, while providing managers and executives with operational insights that together result in improved business agility. This new breed of process management software extends Salesforce functionality beyond the bounds of traditional process management solutions. The secret sauce in Work-Relay is its ability to coordinate processes through dynamic to ensure that the right work is completed by the right resource at the right time. Work-Relay is especially well-suited to companies managing long-running, time-sensitive, projects.

Top keywords

work-relay4×3.20%
business3×2.40%
management3×2.40%
process3×2.40%
process management3×2.40%
salesforce3×2.40%
application2×1.60%
business operations2×1.60%
operations2×1.60%

Conga Composer | Document generation and reporting for Salesforce made easy vs Work-Relay

Conga Composer | Document generation and reporting for Salesforce made easy

1. Listing metadata

Work-Relay

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. Quality signals

5 latest reviews · each app

7. App details

Frequently asked

Is Conga Composer | Document generation and reporting for Salesforce made easy or Work-Relay: The Business Operations Platform for Salesforce (Next Gen BPM) cheaper?

Which has better reviews, Conga Composer | Document generation and reporting for Salesforce made easy or Work-Relay: The Business Operations Platform for Salesforce (Next Gen BPM)?

Should I choose Conga Composer | Document generation and reporting for Salesforce made easy or Work-Relay: The Business Operations Platform for Salesforce (Next Gen BPM)?

Which is faster to set up, Conga Composer | Document generation and reporting for Salesforce made easy or Work-Relay: The Business Operations Platform for Salesforce (Next Gen BPM)?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Which works better for small vs large Salesforce AppExchange admins?

Can I migrate data between Conga Composer | Document generation and reporting for Salesforce made easy and Work-Relay: The Business Operations Platform for Salesforce (Next Gen BPM)?