Side-by-side comparison · 24 data points
Run your phone from Salesforce, even on the go. Fastcall is a native CTI for phone and SMS that brings calling and messaging into Salesforce desktop and mobile—no separate app required.
| Fastcall CTI | SFS Bulk Non Availabilities | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | — | — |
| Languages | ||
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| Developer | ||
| Listed |
This app lets the users create and manage non-availabilities of service resources in bulk at the org level or at the service territory level which in turn creates the absence record for all the service resources in the Org/Service territory.
| Metric | Fastcall CTI: Native Lightning Dialer | Inbound IVR Phone Routing | SMS | Mobile | SFS Bulk Non Availabilities |
|---|---|---|
| Rating | ★ 4.9 ★ | 4.2 ★ |
| Total reviews | ★ 124 | 5 |
| Free plan | — | ★ Yes |
| Pricing | paid | free |
| Pricing tiers | 2 tiers | — |
| Listed features | ★ 9 | 5 |
| Languages | 1 supported | 1 supported |
| Listed since | Oct 2013 | Jul 2023 |
Based on the data on this page, Fastcall CTI: Native Lightning Dialer | Inbound IVR Phone Routing | SMS | Mobile is the stronger choice for most Salesforce AppExchange admins — 4.9★ vs SFS Bulk Non Availabilities's 4.2★ is a meaningful gap that usually reflects real product or support quality differences across the user base.
On pricing, SFS Bulk Non Availabilities offers a free tier (free) while Fastcall CTI: Native Lightning Dialer | Inbound IVR Phone Routing | SMS | Mobile starts at paid. The free option meaningfully reduces evaluation cost, particularly at low usage volumes where the entry-paid tier can outpace the value delivered.
Fastcall CTI: Native Lightning Dialer | Inbound IVR Phone Routing | SMS | Mobile has the larger user base (124 reviews vs 5), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. SFS Bulk Non Availabilities's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.
Recommended by size: small/early-stage admins who need fast install and low risk should default to Fastcall CTI: Native Lightning Dialer | Inbound IVR Phone Routing | SMS | Mobile; mid-market and enterprise admins with specific feature requirements should evaluate both — SFS Bulk Non Availabilities's 5-review base may include the workflow context that matches your specific use case better than Fastcall CTI: Native Lightning Dialer | Inbound IVR Phone Routing | SMS | Mobile's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Fastcall CTI: Native Lightning Dialer | Inbound IVR Phone Routing | SMS | Mobile audit • SFS Bulk Non Availabilities audit
| Last updated | — | — |
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| Keyword | Fastcall CTI | SFS Bulk Non Availabilities |
|---|---|---|
| salesforce mobile | #1 | Not ranked |
| mobile | #2 | Not ranked |
| mobile app | #2 | Not ranked |
| service | Not ranked | #5 |
| and service | Not ranked | #6 |
No tracked changes.
SFS Bulk Non Availabilities is the cheaper option — it offers a free plan (free). Fastcall CTI: Native Lightning Dialer | Inbound IVR Phone Routing | SMS | Mobile starts at paid. Both publish their pricing on the Salesforce AppExchange; AppRanks mirrors what's listed on each refresh cycle.
Fastcall CTI: Native Lightning Dialer | Inbound IVR Phone Routing | SMS | Mobile has the higher average rating (4.9★ from 124 reviews) compared to SFS Bulk Non Availabilities (4.2★ from 5 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
Fastcall CTI: Native Lightning Dialer | Inbound IVR Phone Routing | SMS | Mobile holds the higher average rating (4.9★ vs 4.2★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Salesforce AppExchange. Fastcall CTI: Native Lightning Dialer | Inbound IVR Phone Routing | SMS | Mobile has the deeper published review base (124 vs 5), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Fastcall CTI: Native Lightning Dialer | Inbound IVR Phone Routing | SMS | Mobile typically suits early-stage and growth-mode teams based on its published review base (124 reviews). SFS Bulk Non Availabilities typically suits early-stage and growth-mode teams based on its published review base (5 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Fastcall CTI: Native Lightning Dialer | Inbound IVR Phone Routing | SMS | Mobile and SFS Bulk Non Availabilities both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from SFS Bulk Non Availabilities" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
