Which has better reviews, Fastcall CTI: Native Lightning Dialer | Inbound IVR Phone Routing | SMS | Mobile or PHOTO iD | Field Service Inspection | Photo Management | Visit Report & Audit?

Fastcall CTI: Native Lightning Dialer | Inbound IVR Phone Routing | SMS | Mobile (4.9★, 124 reviews) and PHOTO iD | Field Service Inspection | Photo Management | Visit Report & Audit (5.0★, 1 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.

Should I choose Fastcall CTI: Native Lightning Dialer | Inbound IVR Phone Routing | SMS | Mobile or PHOTO iD | Field Service Inspection | Photo Management | Visit Report & Audit?

PHOTO iD | Field Service Inspection | Photo Management | Visit Report & Audit holds the higher average rating (5.0★ vs 4.9★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, Fastcall CTI: Native Lightning Dialer | Inbound IVR Phone Routing | SMS | Mobile or PHOTO iD | Field Service Inspection | Photo Management | Visit Report & Audit?

Both apps are one-click installs from the Salesforce AppExchange. Fastcall CTI: Native Lightning Dialer | Inbound IVR Phone Routing | SMS | Mobile has the deeper published review base (124 vs 1), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Salesforce AppExchange admins?

Fastcall CTI: Native Lightning Dialer | Inbound IVR Phone Routing | SMS | Mobile typically suits early-stage and growth-mode teams based on its published review base (124 reviews). PHOTO iD | Field Service Inspection | Photo Management | Visit Report & Audit typically suits early-stage and growth-mode teams based on its published review base (1 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

AppRanks

Fastcall CTI: Native vs PHOTO iD | Field — Salesforce

Fastcall CTI vs PHOTO iD | Field Service Inspection | Photo Management | Visit Report & Audit

Side-by-side comparison · 24 data points

Fastcall CTI

4.9·124reviews

Run your phone from Salesforce, even on the go. Fastcall is a native CTI for phone and SMS that brings calling and messaging into Salesforce desktop and mobile—no separate app required.

salesforcepaid

Change

1. Listing metadata

Field-level data

	Fastcall CTI	PHOTO iD \| Field Service Inspection \| Photo Management \| Visit Report & Audit
Tagline	“Run your phone from Salesforce, even on the go. Fastcall is a native CTI for phone and SMS that brings calling and messaging into Salesforce desktop and mobile—no separate app required. ”186 chars	“Streamline your entire team's inspection documentation process by guiding field service reps with automated custom workflow templates in our application's inspection camera to ensure your team members capture all the required images during any inspection”254 chars
Description	1198 / 2000 chars60% used	1187 / 2000 chars59% used
Screenshots	—	—
Languages	en	en
Platforms	Salesforce	Salesforce
Developer	Fastcall	U Scope Solutions Inc
Listed	October 3, 2013

At a glance

8 metrics · auto-computed

Feature comparison between Fastcall CTI: Native Lightning Dialer | Inbound IVR Phone Routing | SMS | Mobile and PHOTO iD | Field Service Inspection | Photo Management | Visit Report & Audit
Metric	Fastcall CTI: Native Lightning Dialer \| Inbound IVR Phone Routing \| SMS \| Mobile	PHOTO iD \| Field Service Inspection \| Photo Management \| Visit Report & Audit
Rating	4.9 ★	★ 5.0 ★
Total reviews	★ 124	1
Free plan	—	★ Yes
Pricing	paid	freemium
Pricing tiers	★ 2 tiers	1 tier
Listed features	★ 9	3
Languages	1 supported	1 supported
Listed since	Oct 2013	Apr 2022

AppRanks verdict

Generated from live data on this page

The call

Fastcall CTI: Native Lightning Dialer | Inbound IVR Phone Routing | SMS | Mobile and PHOTO iD | Field Service Inspection | Photo Management | Visit Report & Audit are evenly matched on rating (4.9★ vs 5.0★) — the differentiator comes down to pricing fit, feature breadth, and which app's interaction pattern suits your team's workflow.

Pricing

On pricing, PHOTO iD | Field Service Inspection | Photo Management | Visit Report & Audit offers a free tier (freemium) while Fastcall CTI: Native Lightning Dialer | Inbound IVR Phone Routing | SMS | Mobile starts at paid. The free option meaningfully reduces evaluation cost, particularly at low usage volumes where the entry-paid tier can outpace the value delivered.

Review base

Fastcall CTI: Native Lightning Dialer | Inbound IVR Phone Routing | SMS | Mobile has the larger user base (124 reviews vs 1), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. PHOTO iD | Field Service Inspection | Photo Management | Visit Report & Audit's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.

Who should pick what

Recommended evaluation path: install both apps' free tiers (where available) and run them in parallel on a small cohort for 7-14 days before committing. The data tables below show the per-feature breakdown — for most admins the deciding factor will be a single integration or workflow detail that's hard to compare from listing pages alone.

How this is generated

This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Last updated	—	—

3. Features

As listed by each developer

Fastcall CTI

Native CTI for phone and SMS that runs inside Salesforce on both desktop and Salesforce Mobile. Fastcall quick actions in Salesforce Mobile to place outbound calls and SMS from any record, logging every interaction automatically.
Users’ mobile phones are devices for outbound, inbound, and simulring, while keeping all activity recorded in Salesforce. Powerful SMS capabilities including 1:1 SMS, SMS-by-list, threaded conversations tied to records, and SMS automation via Flow or API.
Automatic call and SMS logging, ensuring complete and accurate reporting. Click-to-dial, dial-by-list, IVR, queues, call recording, and configurable routing powered by Salesforce data.
Salesforce-native reports and dashboards for real-time and historical call and SMS analytics across desktop and mobile usage. Enterprise-scale reliability leveraging Heroku and Twilio, while keeping all user interaction inside Salesforce.
Fastcall saves hours of lost productivity by automatically logging every mobile and desktop call with complete, accurate data. Call duration, outcomes, notes, and more are captured in Salesforce without extra clicks, so your team can focus on selling.
Fastcall is a lightweight yet powerful Salesforce CTI for worldwide phone and SMS. It supports click‑to‑dial, voicemail drop, IVR, ACD, automation, and more for mobile sales and service teams. Built on Twilio for reliability and global reach.
These advantages and our focus on customer satisfaction have made Fastcall one of the highest‑rated Salesforce‑native phone and SMS automation apps on the marketplace, and a natural fit for teams using Einstein Conversation Insights.
Fastcall is simple to set up with no capital expense and is installed directly from the Salesforce marketplace. It’s priced competitively, with per‑user licenses starting at $30/month, and usage fees for phone calls, minutes, and SMS applied separately.
If Salesforce is important to you, ask us about the benefits of Fastcall—a 100% native Salesforce app for voice and SMS, and one of the highest‑rated solutions on the marketplace. Fastcall isn’t just integrated with Salesforce; it runs inside Salesforce.

PHOTO iD | Field Service Inspection | Photo Management | Visit Report & Audit

Save an extra 30-60 minutes per field service inspection or property audit by labeling inspection images instantly as they are captured. Eliminate the painstaking process of labeling and organizing countless images after each field service inspection.
5.5x Improved efficiency and claim cycle-time with our patented process allowing users to leave the inspection site and have all their images labeled, group sorted, and organized on a detailed photo report without hindering the normal inspection process.
Expedite your photo and image documentation process by 85% through sharing assignments with team members to assist with field inspections, audits or repair visits in real-time via mobile or desktop with PHOTO iD's seamless video assistance platform.

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	Fastcall CTI	PHOTO iD \| Field Service Inspection \| Photo Management \| Visit Report & Audit
salesforce mobile	#1	Not ranked
mobile	#2	Not ranked
mobile app	#2	Not ranked
field service management	Not ranked	#3
service management	Not ranked	#6

7. App details

Long-form description · keyword frequency

Fastcall CTI

Fastcall is a Salesforce‑native CTI that brings your phone and SMS fully into Salesforce on both desktop and mobile, so reps never need a separate telephony app. Your team makes and receives calls, sends texts, and logs every interaction directly from Salesforce and Salesforce Mobile, using the interface they already know instead of juggling multiple tools. With Fastcall, a user’s mobile phone becomes a first‑class Salesforce device. Inbound and outbound calls to mobile can be routed, recorded, and reported on just like desk calls, keeping every conversation captured as clean, reliable Salesforce data. Fastcall also delivers powerful SMS directly in Salesforce. Every message is logged as Salesforce activity, so leaders get complete visibility into outreach, responses, and outcomes without manual data entry. Because Fastcall is built 100% inside Salesforce, your communication data stays centralized, secure, and available for reports and dashboards. Fastcall looks and feels like Salesforce, which improves adoption and reduces training time. The result is a Salesforce‑first phone and SMS solution that finally aligns your communications stack with the way your users already work.

Top keywords

salesforce11×6.11%
fastcall5×2.78%
mobile4×2.22%
calls3×1.67%
data3×1.67%
phone3×1.67%
sms3×1.67%
already2×1.11%
directly2×1.11%
phone and sms2×1.11%

PHOTO iD | Field Service Inspection | Photo Management | Visit Report & Audit

Label your inspection images on the Fly! - An Inspection camera made with the field service inspector in mind. - PHOTOiD by USCOPE provides a rapid and organized method of capturing and labeling property inspection photos to generate an inspection report with ease before leaving the property inspection site - Our patented process allows users to have all their inspection images labeled, group sorted & organized on a detailed photo report to share instantly to expedite the entire inspection process - Auto-guide your team's inspection workflow within custom inspection templates to ensure all captured images are labeled, group-sorted and organized - PHOTOiD is trusted by risk and property management professionals around the globe to provide ground-breaking technology solutions to enhance the overall performance of their entire team including companies that utilize Service Cloud for property management, appraisal, engineering, roofing, restoration, solar panel, construction, and insurance industries - By integrating with PHOTOiD, immediately gain access to our powerful instant photo documentation process & our seamless virtual inspection platform Watch our Demo now!

Top keywords

inspection10×5.92%
property4×2.37%
images3×1.78%
organized3×1.78%
photoid3×1.78%
process3×1.78%
entire2×1.18%
inspection images

Fastcall CTI vs PHOTO iD | Field Service Inspection | Photo Management | Visit Report & Audit

Fastcall CTI

1. Listing metadata

PHOTO iD | Field Service Inspection | Photo Management | Visit Report & Audit

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. Activity in the last 90 days

Fastcall CTI · 4 changes

PHOTO iD | Field Service Inspection | Photo Management | Visit Report & Audit · 0 changes

7. App details

Frequently asked

Is Fastcall CTI: Native Lightning Dialer | Inbound IVR Phone Routing | SMS | Mobile or PHOTO iD | Field Service Inspection | Photo Management | Visit Report & Audit cheaper?

Which has better reviews, Fastcall CTI: Native Lightning Dialer | Inbound IVR Phone Routing | SMS | Mobile or PHOTO iD | Field Service Inspection | Photo Management | Visit Report & Audit?

Should I choose Fastcall CTI: Native Lightning Dialer | Inbound IVR Phone Routing | SMS | Mobile or PHOTO iD | Field Service Inspection | Photo Management | Visit Report & Audit?

Which is faster to set up, Fastcall CTI: Native Lightning Dialer | Inbound IVR Phone Routing | SMS | Mobile or PHOTO iD | Field Service Inspection | Photo Management | Visit Report & Audit?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Which works better for small vs large Salesforce AppExchange admins?

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