Fastcall Voice & SMS in Salesforce Mobile. Virtual Agents vs Youreka

Side-by-side comparison · 24 data points

Fastcall Voice & SMS in Salesforce Mobile. Virtual Agents

4.9·123reviews

100% focused on Salesforce Mobile and Desktop. Simple yet powerful Voice + Messaging (SMS/MMS/RCS/WhatsApp) - powered by Twilio. Agentforce, Sales Engagement, Einstein Conversation Insights, Generative AI, Omni-Channel, Field Service, CTI. Worldwide.

1. Listing metadata

Field-level data

	Fastcall Voice & SMS in Salesforce Mobile. Virtual Agents	Youreka
Tagline	“100% focused on Salesforce Mobile and Desktop. Simple yet powerful Voice + Messaging (SMS/MMS/RCS/WhatsApp) - powered by Twilio. Agentforce, Sales Engagement, Einstein Conversation Insights, Generative AI, Omni-Channel, Field Service, CTI. Worldwide.”250 chars	“100% native to Salesforce, Youreka enables excellence in field service through mobile forms, guided assessments, inspections, and advanced mobile technology - online or offline, across key industries like manufacturing, utilities, energy and healthcare. ”255 chars
Description	1200 / 2000 chars60% used	1199 / 2000 chars60% used
Screenshots	—	—
Languages	en	en
Platforms	Shopify	Shopify
Developer	Fastcall	Youreka Labs, Inc.
Listed	October 3, 2013

At a glance

9 metrics · auto-computed

Feature comparison between Fastcall Voice & SMS in Salesforce Mobile. Virtual Agents: Phone MMS CTI Native and Youreka: Smart Mobile & Offline Forms, Surveys & Checklists for Salesforce
Metric	Fastcall Voice & SMS in Salesforce Mobile. Virtual Agents: Phone MMS CTI Native	Youreka: Smart Mobile & Offline Forms, Surveys & Checklists for Salesforce
Rating	★ 4.9 ★	4.7 ★
Total reviews	★ 123	61
Free plan	—	—
Pricing	paid	paid
Built for Shopify	—	—
Pricing tiers	★ 2 tiers	1 tier
Listed features	★ 9	3
Languages	1 supported	1 supported
Listed since	Oct 2013	Mar 2016

AppRanks verdict

Generated from live data on this page

Fastcall Voice & SMS in Salesforce Mobile. Virtual Agents: Phone MMS CTI Native edges out Youreka: Smart Mobile & Offline Forms, Surveys & Checklists for Salesforce on rating (4.9★ vs 4.7★), but the gap is small enough that pricing fit and feature differentiation should drive the decision more than the headline number. Pricing entry tiers: Fastcall Voice & SMS in Salesforce Mobile. Virtual Agents: Phone MMS CTI Native at paid, Youreka: Smart Mobile & Offline Forms, Surveys & Checklists for Salesforce at paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (apps, orders, integrations) varies. Fastcall Voice & SMS in Salesforce Mobile. Virtual Agents: Phone MMS CTI Native has the larger user base (123 reviews vs 61), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Youreka: Smart Mobile & Offline Forms, Surveys & Checklists for Salesforce's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to Fastcall Voice & SMS in Salesforce Mobile. Virtual Agents: Phone MMS CTI Native ; mid-market and enterprise merchants with specific feature requirements should evaluate both — Youreka: Smart Mobile & Offline Forms, Surveys & Checklists for Salesforce's 61-review base may include the workflow context that matches your specific use case better than Fastcall Voice & SMS in Salesforce Mobile. Virtual Agents: Phone MMS CTI Native 's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: Fastcall Voice & SMS in Salesforce Mobile. Virtual Agents: Phone MMS CTI Native audit • Youreka: Smart Mobile & Offline Forms, Surveys & Checklists for Salesforce audit

Last updated	—	—

3. Features

As listed by each developer

Fastcall Voice & SMS in Salesforce Mobile. Virtual Agents

Implementing Einstein Conversation Insights? Need AI alternatives? Fastcall is a great option: * Global reach - inbound + outbound calling * SMS capability * 100% installed in Salesforce * Call transcription and analytics. Google Speech-to-Text AI
“Best Salesforce Native App” Fastcall is built exclusively IN Salesforce. Phone and SMS data is secure because all activities are automatically logged and stored in Salesforce not on external servers. Salesforce Mobile supports IOS (iPhone) and Android.
“In less than 24 hours we were up and running.” Setting up and onboarding is simple. New users can be experts within hours because of Fastcall’s easy-to-follow online tutorials. Fastcall looks and feels like Salesforce. It has one login and one interface.
“Amazing support!” Worldwide support for phone and SMS - powered by Twilio: sales Engagement, High-Velocity Sales (HVS), and Einstein Conversation Insights (ECI).
Fastcall saves hours in lost productivity by logging every mobile and desktop call with no data loss. Call duration, results, notes, and more. We create planned goals to help your team hit their goals. #cleandata
Lightweight yet powerful Fastcall delivers worldwide PHONE, SMS, WhatsApp capabilities. Click-to-dial, dial-by-list, voicemail drop, IVR, ACD, automation and more. Watch our demo video. Designed for mobile sales and service. Powered by Twilio.
These advantages and our focus on customer satisfaction have made Fastcall the highest-rated, Salesforce-native phone sales automation application in the AppExchange. Einstein Conversation Insights.
The app is very simple to set up with no capital expense. It is installed from the Salesforce AppExchange. Fastcall is priced competitively with per-user licenses starting at $15/month. Usage fees for phones, minutes and SMS are additive. PCI compliant.
If Salesforce voice is important to you, ask us about the benefits of a Salesforce native Fastcall -- the highest-rated 100% Native voice and SMS app in the AppExchange. Fastcall is not "Integrated" with Salesforce; it is INSIDE Salesforce. #mobile

Youreka

Manufacturing - Complete inspections, checklists, audits and forms, online & offline, that help field technicians deliver service excellence for: • Maintenance checks • Installations • Break-fix scenarios • Safety audits
Oil & Gas, Energy and Utilities - Conduct HSE and JSA forms, verification checklists, maintain compliance, online & offline, that help field technicians deliver service excellence using: • Verification forms • Job Safety forms • Environment forms
Healthcare Life Science - Online & offline, making on-site visits easy with mobile member check in, guided assessments & care recommendations in a single interaction with: • Dynamic health assessments • Intelligent diagnoses • Care plan integration

Keyword	Fastcall Voice & SMS in Salesforce Mobile. Virtual Agents	Youreka
survey app	#38	#79
powerful forms	#21	#99
chatbot	#11645	#71

9. App details

Long-form description · keyword frequency

Fastcall Voice & SMS in Salesforce Mobile. Virtual Agents

Fastcall advantages in the Salesforce Voice CTI Voice SMS category: 1. Fastcall is Salesforce native; 100% installed in Salesforce. There is no stand-alone app, and Fastcall does not work in other CRMs. Native architecture provides us with a performance edge and a distinct focus. 2. Our app is easy to use. Your Sales team will use Fastcall with only a few minutes of training. Salesforce Mobile and Field Service. 3. With 12+ years in the AppExchange, we are subject matter experts on Salesforce voice CTI and SMS. Fastcall improves sales productivity & customer service with features such as Inbound Call Routing, IVR, Call Recording, Omni-Channel, SMS, High-Velocity Sales, Field Service, and Einstein Call Insights. Fastcall is easy to set up, easy to use. Teams can focus on selling and service instead of manually inputting activities. Trust your data is up-to-date, accurate, and secure. Fastcall is a fantastic add-on to Salesforce. Our app saves hours in lost productivity by logging every call with no data loss. Call duration, call result, notes, call type, and more. We create planned goals to help your team hit their goals. #cleandata. Salesforce Mobile: IOS /iPhone and Android.

Top keywords

call7×3.66%
fastcall7×3.66%
salesforce7×3.66%
service4×2.09%
sales3×1.57%
sms3×1.57%
voice3×1.57%
cti2×1.05%
data2×1.05%
field2×1.05%
field service2×1.05%
focus2×1.05%

Youreka

Is your team using paper, PDFs, or spreadsheets in the field? Move your Forms, Surveys, and Checklists to Salesforce with Youreka. Seamlessly connect frontline data to your AI engine, enabling real-time insights, automation, and next-gen customer experiences. Youreka ensures that the foundational data—the lifeblood of Agentforce —is captured accurately, efficiently, and at scale. ✓ Drag-and-Drop Templates – Build forms in minutes with 20+ question types, including barcode scanners. ✓ Template AI Agent – Instantly create templates from AI prompts or PDFs, streamlining form creation. ✓ Conditional Logic – Build guided forms that show or hide questions based on responses. ✓ Photos – Prompt teams to capture specific photos and leverage AI to confirm compliance or suggest next steps. ✓ Field Mapping – Connect form fields to Salesforce with a click. Update records and related lists seamlessly. ✓ Discoveries – Guide teams in real time with Youreka Discoveries, suggesting next best actions. ✓ A True Offline Solution – Full functionality offline on iOS and Android—no compromises. ✓ Analytics & Workflow – Use Salesforce reports, dashboards, and workflows to tailor Youreka to your business.

Top keywords

ai4×2.40%
youreka4×2.40%
forms3×1.80%
salesforce3×1.80%
build2×1.20%
connect2×1.20%
data2×1.20%
discoveries2×1.20%
field

Frequently asked

Common questions about this comparison

Is Fastcall Voice & SMS in Salesforce Mobile. Virtual Agents: Phone MMS CTI Native or Youreka: Smart Mobile & Offline Forms, Surveys & Checklists for Salesforce cheaper?

Both Fastcall Voice & SMS in Salesforce Mobile. Virtual Agents: Phone MMS CTI Native and Youreka: Smart Mobile & Offline Forms, Surveys & Checklists for Salesforce offer paid plans only. Fastcall Voice & SMS in Salesforce Mobile. Virtual Agents: Phone MMS CTI Native starts at paid; Youreka: Smart Mobile & Offline Forms, Surveys & Checklists for Salesforce starts at paid. Compare the per-tier features in the Pricing section above before committing.

Which has better reviews, Fastcall Voice & SMS in Salesforce Mobile. Virtual Agents: Phone MMS CTI Native or Youreka: Smart Mobile & Offline Forms, Surveys & Checklists for Salesforce?

Fastcall Voice & SMS in Salesforce Mobile. Virtual Agents: Phone MMS CTI Native has the higher average rating (4.9★ from 123 reviews) compared to Youreka: Smart Mobile & Offline Forms, Surveys & Checklists for Salesforce (4.7★ from 61 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.

Should I choose Fastcall Voice & SMS in Salesforce Mobile. Virtual Agents: Phone MMS CTI Native or Youreka: Smart Mobile & Offline Forms, Surveys & Checklists for Salesforce?

It depends on what you're optimizing for. Fastcall Voice & SMS in Salesforce Mobile. Virtual Agents: Phone MMS CTI Native fits better if you prioritize rating consistency; Youreka: Smart Mobile & Offline Forms, Surveys & Checklists for Salesforce is the call if you need the larger user base. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.

Which works better for small vs large Salesforce AppExchange stores?

Fastcall Voice & SMS in Salesforce Mobile. Virtual Agents: Phone MMS CTI Native typically suits early-stage and growth-mode stores based on its review-base composition (123 reviews). Youreka: Smart Mobile & Offline Forms, Surveys & Checklists for Salesforce aligns more with early-stage and growth-mode stores (61 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.

Can I migrate data between Fastcall Voice & SMS in Salesforce Mobile. Virtual Agents: Phone MMS CTI Native and Youreka: Smart Mobile & Offline Forms, Surveys & Checklists for Salesforce?

Migration support varies by app and category. Fastcall Voice & SMS in Salesforce Mobile. Virtual Agents: Phone MMS CTI Native and Youreka: Smart Mobile & Offline Forms, Surveys & Checklists for Salesforce both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Youreka: Smart Mobile & Offline Forms, Surveys & Checklists for Salesforce" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

Fastcall Voice & SMS in Salesforce Mobile. Virtual Agents vs Youreka

Fastcall Voice & SMS in Salesforce Mobile. Virtual Agents

1. Listing metadata

Youreka

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

7. Activity in the last 90 days

Fastcall Voice & SMS in Salesforce Mobile. Virtual Agents · 4 changes

Youreka · 1 changes

9. App details

Frequently asked

Is Fastcall Voice & SMS in Salesforce Mobile. Virtual Agents: Phone MMS CTI Native or Youreka: Smart Mobile & Offline Forms, Surveys & Checklists for Salesforce cheaper?

Which has better reviews, Fastcall Voice & SMS in Salesforce Mobile. Virtual Agents: Phone MMS CTI Native or Youreka: Smart Mobile & Offline Forms, Surveys & Checklists for Salesforce?

Should I choose Fastcall Voice & SMS in Salesforce Mobile. Virtual Agents: Phone MMS CTI Native or Youreka: Smart Mobile & Offline Forms, Surveys & Checklists for Salesforce?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Which is faster to set up, Fastcall Voice & SMS in Salesforce Mobile. Virtual Agents: Phone MMS CTI Native or Youreka: Smart Mobile & Offline Forms, Surveys & Checklists for Salesforce?

Which works better for small vs large Salesforce AppExchange stores?

Can I migrate data between Fastcall Voice & SMS in Salesforce Mobile. Virtual Agents: Phone MMS CTI Native and Youreka: Smart Mobile & Offline Forms, Surveys & Checklists for Salesforce?