Is Fastcall CTI: Phone & SMS – 100% in Salesforce Desktop & Mobile or Salesforce Jira Integration | Enterprise Bi-Directional Sync cheaper?

Both Fastcall CTI: Phone & SMS – 100% in Salesforce Desktop & Mobile and Salesforce Jira Integration | Enterprise Bi-Directional Sync offer paid plans only. Fastcall CTI: Phone & SMS – 100% in Salesforce Desktop & Mobile starts at paid; Salesforce Jira Integration | Enterprise Bi-Directional Sync starts at paid. Compare the per-tier features in the Pricing section above before committing.

Which has better reviews, Fastcall CTI: Phone & SMS – 100% in Salesforce Desktop & Mobile or Salesforce Jira Integration | Enterprise Bi-Directional Sync?

Fastcall CTI: Phone & SMS – 100% in Salesforce Desktop & Mobile (4.9★, 123 reviews) and Salesforce Jira Integration | Enterprise Bi-Directional Sync (5.0★, 48 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.

Which is faster to set up, Fastcall CTI: Phone & SMS – 100% in Salesforce Desktop & Mobile or Salesforce Jira Integration | Enterprise Bi-Directional Sync?

Both apps are one-click installs from the Salesforce AppExchange marketplace. Fastcall CTI: Phone & SMS – 100% in Salesforce Desktop & Mobile has more onboarding documentation maturity (123 reviews vs 48), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.

Which works better for small vs large Salesforce AppExchange stores?

Fastcall CTI: Phone & SMS – 100% in Salesforce Desktop & Mobile typically suits early-stage and growth-mode stores based on its review-base composition (123 reviews). Salesforce Jira Integration | Enterprise Bi-Directional Sync aligns more with early-stage and growth-mode stores (48 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.

AppRanks

Fastcall CTI: Phone & vs Salesforce Jira — Salesforce

Fastcall CTI vs Salesforce Jira Integration | Enterprise Bi-Directional Sync

Side-by-side comparison · 24 data points

Fastcall CTI

4.9·123reviews

Run your phone from Salesforce, even on the go. Fastcall is a native CTI for phone and SMS that brings calling and messaging into Salesforce desktop and mobile—no separate app required.

Shopifypaid

Change

1. Listing metadata

Field-level data

	Fastcall CTI	Salesforce Jira Integration \| Enterprise Bi-Directional Sync
Tagline	“Run your phone from Salesforce, even on the go. Fastcall is a native CTI for phone and SMS that brings calling and messaging into Salesforce desktop and mobile—no separate app required. ”186 chars	“zAgileConnect is the most advanced Salesforce–Jira integration platform on AppExchange, enabling secure, bi-directional synchronization between Salesforce and Jira for enterprise product, engineering, DevOps, ITSM, and customer support teams.”242 chars
Description	1198 / 2000 chars60% used	1112 / 2000 chars56% used
Screenshots	—	—
Languages	en	en
Platforms	Shopify	Shopify
Developer	Fastcall	zAgile Inc.
Listed	October 3, 2013	April 22, 2014

At a glance

9 metrics · auto-computed

Feature comparison between Fastcall CTI: Phone & SMS – 100% in Salesforce Desktop & Mobile and Salesforce Jira Integration | Enterprise Bi-Directional Sync
Metric	Fastcall CTI: Phone & SMS – 100% in Salesforce Desktop & Mobile	Salesforce Jira Integration \| Enterprise Bi-Directional Sync
Rating	4.9 ★	★ 5.0 ★
Total reviews	★ 123	48
Free plan	—	—
Pricing	paid	paid
Built for Shopify	—	—
Pricing tiers	★ 2 tiers	1 tier
Listed features	★ 9	5
Languages	1 supported	1 supported
Listed since	Oct 2013	Apr 2014

AppRanks verdict

Generated from live data on this page

Fastcall CTI: Phone & SMS – 100% in Salesforce Desktop & Mobile and Salesforce Jira Integration | Enterprise Bi-Directional Sync are evenly matched on rating (4.9★ vs 5.0★) — the differentiator comes down to pricing fit, feature breadth, and which app's interaction pattern suits your team's workflow. Pricing entry tiers: Fastcall CTI: Phone & SMS – 100% in Salesforce Desktop & Mobile at paid, Salesforce Jira Integration | Enterprise Bi-Directional Sync at paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (apps, orders, integrations) varies. Fastcall CTI: Phone & SMS – 100% in Salesforce Desktop & Mobile has the larger user base (123 reviews vs 48), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Salesforce Jira Integration | Enterprise Bi-Directional Sync's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended evaluation path: install both apps' free tiers (where available) and run them in parallel on a small cohort of orders for 7-14 days before committing. The data tables below show the per-feature breakdown — for most merchants the deciding factor will be a single integration or workflow detail that's hard to compare from listing pages alone. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: Fastcall CTI: Phone & SMS – 100% in Salesforce Desktop & Mobile audit • Salesforce Jira Integration | Enterprise Bi-Directional Sync audit

Last updated	—	—

3. Features

As listed by each developer

Fastcall CTI

Native CTI for phone and SMS that runs inside Salesforce on both desktop and Salesforce Mobile. Fastcall quick actions in Salesforce Mobile to place outbound calls and SMS from any record, logging every interaction automatically.
Users’ mobile phones are devices for outbound, inbound, and simulring, while keeping all activity recorded in Salesforce. Powerful SMS capabilities including 1:1 SMS, SMS-by-list, threaded conversations tied to records, and SMS automation via Flow or API.
Automatic call and SMS logging, ensuring complete and accurate reporting. Click-to-dial, dial-by-list, IVR, queues, call recording, and configurable routing powered by Salesforce data.
Salesforce-native reports and dashboards for real-time and historical call and SMS analytics across desktop and mobile usage. Enterprise-scale reliability leveraging Heroku and Twilio, while keeping all user interaction inside Salesforce.
Fastcall saves hours of lost productivity by automatically logging every mobile and desktop call with complete, accurate data. Call duration, outcomes, notes, and more are captured in Salesforce without extra clicks, so your team can focus on selling.
Fastcall is a lightweight yet powerful Salesforce CTI for worldwide phone and SMS. It supports click‑to‑dial, voicemail drop, IVR, ACD, automation, and more for mobile sales and service teams. Built on Twilio for reliability and global reach.
These advantages and our focus on customer satisfaction have made Fastcall one of the highest‑rated Salesforce‑native phone and SMS automation apps on the marketplace, and a natural fit for teams using Einstein Conversation Insights.
Fastcall is simple to set up with no capital expense and is installed directly from the Salesforce marketplace. It’s priced competitively, with per‑user licenses starting at $30/month, and usage fees for phone calls, minutes, and SMS applied separately.
If Salesforce is important to you, ask us about the benefits of Fastcall—a 100% native Salesforce app for voice and SMS, and one of the highest‑rated solutions on the marketplace. Fastcall isn’t just integrated with Salesforce; it runs inside Salesforce.

Salesforce Jira Integration | Enterprise Bi-Directional Sync

zAgileConnect sets the standard for enterprise Salesforce Jira integration on AppExchange. Advanced bi-directional sync, workflow orchestration, and scalable architecture built for the world’s most complex environments.
Most tools sync fields. zAgileConnect integrates Salesforce and Jira at the workflow level, aligning CRM, DevOps, and ITSM operations with enterprise-grade configurability and governance.
The only 5-star rated enterprise Salesforce Jira integration platform on AppExchange. Trusted by global organizations when reliability, scalability, and expert support are non-negotiable.
Engineered for high-volume, multi-org Salesforce and multi-project Jira environments. Real-time Salesforce to Jira synchronization with the control, resilience, and depth global enterprises demand.
From Case to Issue to Resolution, zAgileConnect delivers end-to-end visibility across Salesforce and Jira. Eliminate silos, reduce resolution time, and operate with complete cross-system transparency.

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	Fastcall CTI	Salesforce Jira Integration \| Enterprise Bi-Directional Sync
mobile	#1	Not ranked
phone	#1	Not ranked
salesforce mobile	#1	Not ranked
bi-directional	Not ranked	#2
bi-directional sync	Not ranked	#3

9. App details

Long-form description · keyword frequency

Fastcall CTI

Fastcall is a Salesforce‑native CTI that brings your phone and SMS fully into Salesforce on both desktop and mobile, so reps never need a separate telephony app. Your team makes and receives calls, sends texts, and logs every interaction directly from Salesforce and Salesforce Mobile, using the interface they already know instead of juggling multiple tools. With Fastcall, a user’s mobile phone becomes a first‑class Salesforce device. Inbound and outbound calls to mobile can be routed, recorded, and reported on just like desk calls, keeping every conversation captured as clean, reliable Salesforce data. Fastcall also delivers powerful SMS directly in Salesforce. Every message is logged as Salesforce activity, so leaders get complete visibility into outreach, responses, and outcomes without manual data entry. Because Fastcall is built 100% inside Salesforce, your communication data stays centralized, secure, and available for reports and dashboards. Fastcall looks and feels like Salesforce, which improves adoption and reduces training time. The result is a Salesforce‑first phone and SMS solution that finally aligns your communications stack with the way your users already work.

Top keywords

salesforce11×6.11%
fastcall5×2.78%
mobile4×2.22%
calls3×1.67%
data3×1.67%
phone3×1.67%
sms3×1.67%
already2×1.11%
directly2×1.11%
phone and sms2×1.11%

Salesforce Jira Integration | Enterprise Bi-Directional Sync

Stop Syncing Records. Start Integrating Systems. If Salesforce and Jira drive your revenue, customer experience, and engineering execution, basic connectors are not enough. zAgileConnect is the enterprise Salesforce–Jira integration platform designed for mission-critical environments requiring secure, scalable, bi-directional synchronization. It integrates Salesforce Cases, Opportunities, other standard and custom objects with Jira Software and Jira Service Management workflows — in real time. True Bi-Directional Salesforce–Jira Integration at Scale Real-time and scheduled Salesforce to Jira sync Advanced custom field and object mapping Status and workflow alignment across systems Multi-instance Jira and Multi-org Salesforce Integration Robust error handling and retry logic This is enterprise architecture — not lightweight automation. zAgileConnect enables: Full lifecycle visibility from Case to Issue to Resolution Reduced resolution cycles Elimination of manual handoffs Cross-team operational transparency Salesforce and Jira operate as one unified system. Built for Enterprise Complexity

Top keywords

jira8×5.76%
salesforce7×5.04%
enterprise3×2.16%
integration3×2.16%
bi-directional2×1.44%
custom2×1.44%
jira integration2×1.44%
resolution2×1.44%

Fastcall CTI vs Salesforce Jira Integration | Enterprise Bi-Directional Sync

Fastcall CTI

1. Listing metadata

Salesforce Jira Integration | Enterprise Bi-Directional Sync

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

7. Activity in the last 90 days

Fastcall CTI · 4 changes

Salesforce Jira Integration | Enterprise Bi-Directional Sync · 0 changes

9. App details

Frequently asked

Is Fastcall CTI: Phone & SMS – 100% in Salesforce Desktop & Mobile or Salesforce Jira Integration | Enterprise Bi-Directional Sync cheaper?

Which has better reviews, Fastcall CTI: Phone & SMS – 100% in Salesforce Desktop & Mobile or Salesforce Jira Integration | Enterprise Bi-Directional Sync?

Should I choose Fastcall CTI: Phone & SMS – 100% in Salesforce Desktop & Mobile or Salesforce Jira Integration | Enterprise Bi-Directional Sync?

Which is faster to set up, Fastcall CTI: Phone & SMS – 100% in Salesforce Desktop & Mobile or Salesforce Jira Integration | Enterprise Bi-Directional Sync?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Which works better for small vs large Salesforce AppExchange stores?

Can I migrate data between Fastcall CTI: Phone & SMS – 100% in Salesforce Desktop & Mobile and Salesforce Jira Integration | Enterprise Bi-Directional Sync?