Side-by-side comparison
Have up to 4x more conversations with a dialer teams love. Save time. Drive revenue. ✓ Up to 80 contacts/hour ✓ Power dial or click to call ✓ ARMOR® spam protection ✓ No lag or delay ✓ 1-click voicemails & emails ✓ Sales cadences ✓ KPI reporting
Send SMS, MMS, RCS, WeChat, WhatsApp & CTI from Salesforce. Automate text messaging with Flow & Agentforce, run bulk SMS & drip campaigns, manage two-way SMS with AI chatbots, no-code automation. 100% Salesforce-native: Healthcare, Nonprofits & Education.
| Metric | PhoneBurner: Dialer, Power Dialer, Call Center, Sales Productivity Software | 360 SMS App: SMS, Text, MMS, Bulk SMS, WhatsApp, RCS, Two-Way SMS for Salesforce |
|---|---|---|
| Rating | 4.8 ★ | ★ 4.9 ★ |
| Total reviews | 43 | ★ 1.3k |
| Free plan | — | — |
| Pricing | paid | paid |
| Pricing tiers | 1 tier | 1 tier |
| Listed features | 8 | ★ 9 |
On the measured data here, 360 SMS App leads on more dimensions (4 vs 0). Pick PhoneBurner if one of the points where it leads is what you need.
Listed entry pricing: PhoneBurner at paid, 360 SMS App at paid. See the plans table for what each tier includes.
Built only from the Salesforce AppExchange listing data shown on this page. AppRanks does not accept payment to influence comparisons. Read the methodology
Read each app's audit: PhoneBurner: Dialer, Power Dialer, Call Center, Sales Productivity Software audit • 360 SMS App: SMS, Text, MMS, Bulk SMS, WhatsApp, RCS, Two-Way SMS for Salesforce audit
| Field | PhoneBurner | 360 SMS App |
|---|---|---|
| Tagline | ||
| Languages | ||
| Platforms | ||
| Developer |
| Languages | 1 supported | 16 supported |
|---|
| Listed since | Aug 2014 | May 2016 |
|---|
| Listed |
|---|
| Keyword | PhoneBurner | 360 SMS App |
|---|---|---|
| dialer auto dialer | #1 | Not ranked |
| dialer | #1 | Not ranked |
| auto dialer | #1 | Not ranked |
| whatsapp campaigns | Not ranked | #1 |
| two-way sms | Not ranked | #1 |
Neither PhoneBurner: Dialer, Power Dialer, Call Center, Sales Productivity Software nor 360 SMS App: SMS, Text, MMS, Bulk SMS, WhatsApp, RCS, Two-Way SMS for Salesforce lists a free plan. PhoneBurner: Dialer, Power Dialer, Call Center, Sales Productivity Software's paid plans start at $132 / user / month (USD); 360 SMS App: SMS, Text, MMS, Bulk SMS, WhatsApp, RCS, Two-Way SMS for Salesforce's paid plans start at $7 / user / month (USD), so 360 SMS App: SMS, Text, MMS, Bulk SMS, WhatsApp, RCS, Two-Way SMS for Salesforce has the lower paid entry price. Prices are as listed on the Salesforce AppExchange; check what each tier includes in the Pricing section above.
PhoneBurner: Dialer, Power Dialer, Call Center, Sales Productivity Software (4.8★, 43 reviews) and 360 SMS App: SMS, Text, MMS, Bulk SMS, WhatsApp, RCS, Two-Way SMS for Salesforce (4.9★, 1,294 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.
360 SMS App: SMS, Text, MMS, Bulk SMS, WhatsApp, RCS, Two-Way SMS for Salesforce holds the higher average rating (4.9★ vs 4.8★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Salesforce AppExchange. AppRanks doesn't measure setup time directly; 360 SMS App: SMS, Text, MMS, Bulk SMS, WhatsApp, RCS, Two-Way SMS for Salesforce has more published reviews to read for user-reported install experience (1,294 vs 43).
AppRanks cannot say which fits a larger or smaller operation — there is no store-size measurement in the Salesforce AppExchange data. What it can show: PhoneBurner: Dialer, Power Dialer, Call Center, Sales Productivity Software has 43 published reviews; 360 SMS App: SMS, Text, MMS, Bulk SMS, WhatsApp, RCS, Two-Way SMS for Salesforce has 1,294 published reviews. Compare plan limits and pricing tiers against your own volume.
Migration support varies by app and category. PhoneBurner: Dialer, Power Dialer, Call Center, Sales Productivity Software and 360 SMS App: SMS, Text, MMS, Bulk SMS, WhatsApp, RCS, Two-Way SMS for Salesforce both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from PhoneBurner: Dialer, Power Dialer, Call Center, Sales Productivity Software" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.