Is Mercury SMS: Send & Receive Text Messages or FieldAx - Field Service Management(FSM) Software for SMEs cheaper?

Both Mercury SMS: Send & Receive Text Messages and FieldAx - Field Service Management(FSM) Software for SMEs offer paid plans only. Mercury SMS: Send & Receive Text Messages starts at paid; FieldAx - Field Service Management(FSM) Software for SMEs starts at paid. Compare the per-tier features in the Pricing section above before committing.

Which has better reviews, Mercury SMS: Send & Receive Text Messages or FieldAx - Field Service Management(FSM) Software for SMEs?

Mercury SMS: Send & Receive Text Messages (4.9★, 40 reviews) and FieldAx - Field Service Management(FSM) Software for SMEs (5.0★, 29 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.

Should I choose Mercury SMS: Send & Receive Text Messages or FieldAx - Field Service Management(FSM) Software for SMEs?

It depends on what you're optimizing for. Mercury SMS: Send & Receive Text Messages fits better if you prioritize broader integrations; FieldAx - Field Service Management(FSM) Software for SMEs is the call if you need the higher-rated option. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.

Which is faster to set up, Mercury SMS: Send & Receive Text Messages or FieldAx - Field Service Management(FSM) Software for SMEs?

Both apps are one-click installs from the Salesforce AppExchange marketplace. Mercury SMS: Send & Receive Text Messages has more onboarding documentation maturity (40 reviews vs 29), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.

Which works better for small vs large Salesforce AppExchange stores?

Mercury SMS: Send & Receive Text Messages typically suits early-stage and growth-mode stores based on its review-base composition (40 reviews). FieldAx - Field Service Management(FSM) Software for SMEs aligns more with early-stage and growth-mode stores (29 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.

Can I migrate data between Mercury SMS: Send & Receive Text Messages and FieldAx - Field Service Management(FSM) Software for SMEs?

Migration support varies by app and category. Mercury SMS: Send & Receive Text Messages and FieldAx - Field Service Management(FSM) Software for SMEs both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from FieldAx - Field Service Management(FSM) Software for SMEs" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

AppRanks

Mercury SMS: Send & vs FieldAx - Field — Salesforce

Mercury SMS vs FieldAx - Field Service Management(FSM) Software for SMEs

Side-by-side comparison · 24 data points

Mercury SMS

4.9·40reviews

Salesforce text messaging made simple. Send and automate SMS, MMS, WhatsApp, and RCS directly inside Salesforce. Improve response times, personalize communication, and keep every message on record. Fast setup, built-in compliance, and 24/7 support.

Shopifypaid

Change

1. Listing metadata

Field-level data

	Mercury SMS	FieldAx - Field Service Management(FSM) Software for SMEs
Tagline	“Salesforce text messaging made simple. Send and automate SMS, MMS, WhatsApp, and RCS directly inside Salesforce. Improve response times, personalize communication, and keep every message on record. Fast setup, built-in compliance, and 24/7 support.”248 chars	“FieldAx revolutionizes the scheduling of field service management (FSM) using the Salesforce1 Platform. Its impressive user interface and advanced automation provide visibility into field operations and empower your staff to deliver exceptional customers.”255 chars
Description	1195 / 2000 chars60% used	1145 / 2000 chars57% used
Screenshots	—	—
Languages	en	en
Platforms	Shopify	Shopify
Developer	Sinch	Merfantz Technologies Pvt. Ltd
Listed	February 10, 2014

At a glance

9 metrics · auto-computed

Feature comparison between Mercury SMS: Send & Receive Text Messages and FieldAx - Field Service Management(FSM) Software for SMEs
Metric	Mercury SMS: Send & Receive Text Messages	FieldAx - Field Service Management(FSM) Software for SMEs
Rating	4.9 ★	★ 5.0 ★
Total reviews	★ 40	29
Free plan	—	—
Pricing	paid	paid
Built for Shopify	—	—
Pricing tiers	1 tier	1 tier
Listed features	★ 9	5
Languages	1 supported	1 supported
Listed since	Feb 2014	Apr 2018

Last updated	—	—

3. Features

As listed by each developer

Mercury SMS

Two-Way Messaging Inside Salesforce Send and receive SMS, MMS, WhatsApp, and RCS directly on Salesforce records. Manage conversations in real time and keep every message logged in one place.
Reach More Customers at Once Send personalized bulk messages from Salesforce lists, reports, or campaigns. Reach the right people fast with targeted, scalable outreach in just a few clicks.
Automate Follow-Ups and Reminders Use Salesforce Flows or Agentforce to send automated SMS, MMS, WhatsApp, and RCS reminders, alerts, and follow-ups—so no customer task slips through the cracks.
Update Records Automatically with Keywords Use SMS keywords to update Salesforce records, route messages, and trigger workflows – no manual data entry required. Let customers initiate actions and keep your Salesforce records clean and up to date.
Message Templates That Save You Time Create SMS, MMS, WhatsApp, and RCS templates with merge fields to personalize messages automatically. Keep your outreach consistent, scalable, and fast across Salesforce.
See Every Conversation in One Place See a complete SMS, MMS, WhatsApp, and RCS history on Salesforce records. Give your team full context to reply faster, stay coordinated, and prevent duplicate outreach.
Built-In Messaging Analytics Access delivery reports, response metrics, and engagement insights. Know what’s working, fix issues fast, and make smarter decisions with real-time data in Salesforce.
Compliance You Can Count On Stay compliant with TCPA, GDPR, and 10DLC using built-in opt-in/opt-out tools. Sinch Engage’s 600+ direct carrier connections ensure reliable, secure message delivery.
Simple Setup, Always-On Support Install and connect Sinch Engage in minutes. Provision local, toll-free, or short code numbers quickly and start messaging fast. Our global support team is available 24/7 whenever you need help.

FieldAx - Field Service Management(FSM) Software for SMEs

Comprehensive field service management (FSM) solution: FieldAx streamlines the entire service lifecycle, from scheduling appointments to managing jobs, executing field work, and generating reports.
Real-time scheduling and dispatch: With FieldAx, you can automatically schedule and dispatch field service employees in real-time, ensuring that the right person is assigned to the right job at the right time
Mobile field execution: FieldAx's Salesforce 1 mobile app enables field service employees to receive job assignments, track their time and expenses, and update job status in real-time from their mobile device.
Robust inventory management: FieldAx provides powerful inventory management capabilities, allowing you to track inventory levels in real-time, streamline replenishment, and associate inventory with specific jobs or assignments.
Seamless Salesforce1 integration: FieldAx is built on the Salesforce1 platform, which means it integrates seamlessly with Sales Cloud, Service Cloud, and any AppExchange app. The application can easily connect to any standard or custom objects

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	Mercury SMS	FieldAx - Field Service Management(FSM) Software for SMEs
real-time inventory	Not ranked	#1
sms mms	#2	Not ranked
field service management	Not ranked	#2
engage	#3	Not ranked
to engage	#3	Not ranked

9. App details

Long-form description · keyword frequency

Mercury SMS

Sinch Engage brings SMS, MMS, WhatsApp, and RCS directly into Salesforce, making it easier to reach customers, follow up fast, and keep conversations organized. Automate reminders and workflows with Agentforce, reduce no-shows, and log every message—without switching tools. Key Benefits - Send and receive two-way SMS, MMS, RCS, and WhatsApp messages in Salesforce. - Launch bulk messages from lists, reports, and campaigns. - Automate reminders, follow-ups, and alerts with Flows or Agentforce. - Use SMS keywords to update records and cut manual data entry. - Personalize messages with merge fields and templates. - View a full message history on contact and lead records. - Track delivery, replies, and engagement with built-in analytics. - Stay compliant with TCPA, GDPR, and 10DLC. How to Set Up 1. Install Sinch Engage from the Salesforce AppExchange. 2. Connect your account and provision a local, toll-free, or short code number. 3. Build automated workflows using Salesforce Flows or Agentforce. 4. Start sending messages and managing two-way conversations in Salesforce. Trusted by 65,000+ businesses worldwide, Sinch Engage offers 600+ direct carrier connections and 24/7 support.

Top keywords

salesforce5×2.75%
messages4×2.20%
agentforce3×1.65%
engage3×1.65%
sinch3×1.65%
sinch engage3×1.65%
sms3×1.65%
automate2×1.10%
automate reminders2×1.10%
conversations2×1.10%
flows2×1.10%
flows or agentforce2×1.10%

FieldAx - Field Service Management(FSM) Software for SMEs

FieldAx is a comprehensive field service management (FSM) application that streamlines the entire service lifecycle. In addition to its powerful scheduling, work order management, and mobile field execution features, FieldAx also includes robust inventory management capabilities. With FieldAx, you can easily manage inventory across multiple locations, track inventory levels in real-time, and streamline the replenishment process. The application provides full visibility into your inventory and enables you to quickly identify stock shortages, order supplies, and track deliveries. In addition, FieldAx allows you to associate inventory with specific jobs or assignments, ensuring that your field service employees have the right parts and materials on hand when they need them. This helps to improve first-time fix rates, reduce service times, and enhance customer satisfaction. With its intuitive user interface, intelligent automation, and seamless integration with the Salesforce1 platform, FieldAx is the ideal solution for companies looking to optimize their field service operations and improve their inventory management processes.

Top keywords

inventory6×3.85%
fieldax5×3.21%
service5×3.21%
field4×2.56%
management4×2.56%
field service3×1.92%
addition2×1.28%
application2×1.28%

Mercury SMS vs FieldAx - Field Service Management(FSM) Software for SMEs

Mercury SMS

1. Listing metadata

FieldAx - Field Service Management(FSM) Software for SMEs

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

9. App details

Frequently asked

Is Mercury SMS: Send & Receive Text Messages or FieldAx - Field Service Management(FSM) Software for SMEs cheaper?

Which has better reviews, Mercury SMS: Send & Receive Text Messages or FieldAx - Field Service Management(FSM) Software for SMEs?

Should I choose Mercury SMS: Send & Receive Text Messages or FieldAx - Field Service Management(FSM) Software for SMEs?

Which is faster to set up, Mercury SMS: Send & Receive Text Messages or FieldAx - Field Service Management(FSM) Software for SMEs?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Which works better for small vs large Salesforce AppExchange stores?

Can I migrate data between Mercury SMS: Send & Receive Text Messages and FieldAx - Field Service Management(FSM) Software for SMEs?