Side-by-side comparison · 24 data points
Salesforce text messaging made simple. Send and automate SMS, MMS, WhatsApp, and RCS directly inside Salesforce. Improve response times, personalize communication, and keep every message on record. Fast setup, built-in compliance, and 24/7 support.
| Mercury SMS | Resco for Salesforce | |
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| Tagline | ||
| Description | ||
| Screenshots | — | — |
| Languages | ||
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| Developer |
Resco is a fully customizable mobile app that allows deskless workers to complete their assignments completely offline. Go paperless – carry out inspections, file reports, and access client data from your phone, even offline.
| Metric | Mercury SMS: Send & Receive Text Messages | Resco for Salesforce: Offline mobile app & forms for field workers |
|---|---|---|
| Rating | 4.9 ★ | ★ 5.0 ★ |
| Total reviews | ★ 40 | 19 |
| Free plan | — | — |
| Pricing | paid | paid |
| Pricing tiers | 1 tier | ★ 3 tiers |
| Listed features | ★ 9 | 3 |
| Languages | 1 supported | 16 supported |
| Listed since | Feb 2014 | Jan 2017 |
Mercury SMS: Send & Receive Text Messages and Resco for Salesforce: Offline mobile app & forms for field workers are evenly matched on rating (4.9★ vs 5.0★) — the differentiator comes down to pricing fit, feature breadth, and which app's interaction pattern suits your team's workflow.
Pricing entry tiers: Mercury SMS: Send & Receive Text Messages at paid, Resco for Salesforce: Offline mobile app & forms for field workers at paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
Recommended evaluation path: install both apps' free tiers (where available) and run them in parallel on a small cohort for 7-14 days before committing. The data tables below show the per-feature breakdown — for most admins the deciding factor will be a single integration or workflow detail that's hard to compare from listing pages alone.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Mercury SMS: Send & Receive Text Messages audit • Resco for Salesforce: Offline mobile app & forms for field workers audit
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| Keyword | Mercury SMS | Resco for Salesforce |
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| sms mms | #1 | Not ranked |
| and retain | Not ranked | #2 |
| even offline | Not ranked | #2 |
| offline | Not ranked | #3 |
| following records | #7 | Not ranked |
No tracked changes.
Both Mercury SMS: Send & Receive Text Messages and Resco for Salesforce: Offline mobile app & forms for field workers offer paid plans only. Mercury SMS: Send & Receive Text Messages starts at paid; Resco for Salesforce: Offline mobile app & forms for field workers starts at paid. Compare the per-tier features in the Pricing section above before committing.
Mercury SMS: Send & Receive Text Messages (4.9★, 40 reviews) and Resco for Salesforce: Offline mobile app & forms for field workers (5.0★, 19 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.
Resco for Salesforce: Offline mobile app & forms for field workers holds the higher average rating (5.0★ vs 4.9★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Salesforce AppExchange. Mercury SMS: Send & Receive Text Messages has the deeper published review base (40 vs 19), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Mercury SMS: Send & Receive Text Messages typically suits early-stage and growth-mode teams based on its published review base (40 reviews). Resco for Salesforce: Offline mobile app & forms for field workers typically suits early-stage and growth-mode teams based on its published review base (19 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Mercury SMS: Send & Receive Text Messages and Resco for Salesforce: Offline mobile app & forms for field workers both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Resco for Salesforce: Offline mobile app & forms for field workers" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.