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Odaseva vs Cadalys Service Management
Side-by-side comparison · 24 data points
1. Listing metadata
Field-level data| Odaseva | Cadalys Service Management | |
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| Tagline | ||
| Description | ||
| Screenshots | — | — |
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| Developer | ||
| Listed |
Side-by-side comparison · 24 data points
| Odaseva | Cadalys Service Management | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | — | — |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed |
Built entirely on the Salesforce platform, Cadalys Service Management® delivers out-of-the-box ITIL processes for any service delivery function, from internal IT and HR help desks for employees to external customer-facing operations that serve clients.
| Metric | Odaseva: Enterprise Data Backup, Metadata Backup, Restore, Archiving & more | Cadalys Service Management |
|---|---|---|
| Rating | 5.0 ★ | ★ 5.0 ★ |
| Total reviews | ★ 97 | 10 |
| Free plan | — | — |
| Pricing | paid | paid |
| Pricing tiers | 1 tier | 1 tier |
| Listed features | 3 | 3 |
| Languages | 1 supported | 2 supported |
| Listed since | Dec 2013 | Nov 2020 |
Odaseva: Enterprise Data Backup, Metadata Backup, Restore, Archiving & more and Cadalys Service Management are evenly matched on rating (5.0★ vs 5.0★) — the differentiator comes down to pricing fit, feature breadth, and which app's interaction pattern suits your team's workflow.
Pricing entry tiers: Odaseva: Enterprise Data Backup, Metadata Backup, Restore, Archiving & more at paid, Cadalys Service Management at paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
Recommended evaluation path: install both apps' free tiers (where available) and run them in parallel on a small cohort for 7-14 days before committing. The data tables below show the per-feature breakdown — for most admins the deciding factor will be a single integration or workflow detail that's hard to compare from listing pages alone.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Odaseva: Enterprise Data Backup, Metadata Backup, Restore, Archiving & more audit • Cadalys Service Management audit
| Last updated | — | — |
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| Keyword | Odaseva | Cadalys Service Management |
|---|---|---|
| protect | #4 | Not ranked |
| production data | #5 | Not ranked |
| sandbox | #5 | Not ranked |
| service management | Not ranked | #12 |
| workflow | Not ranked | #87 |
Both Odaseva: Enterprise Data Backup, Metadata Backup, Restore, Archiving & more and Cadalys Service Management offer paid plans only. Odaseva: Enterprise Data Backup, Metadata Backup, Restore, Archiving & more starts at paid; Cadalys Service Management starts at paid. Compare the per-tier features in the Pricing section above before committing.
Odaseva: Enterprise Data Backup, Metadata Backup, Restore, Archiving & more (5.0★, 97 reviews) and Cadalys Service Management (5.0★, 10 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.
Cadalys Service Management holds the higher average rating (5.0★ vs 5.0★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Salesforce AppExchange. Odaseva: Enterprise Data Backup, Metadata Backup, Restore, Archiving & more has the deeper published review base (97 vs 10), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Odaseva: Enterprise Data Backup, Metadata Backup, Restore, Archiving & more typically suits early-stage and growth-mode teams based on its published review base (97 reviews). Cadalys Service Management typically suits early-stage and growth-mode teams based on its published review base (10 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Odaseva: Enterprise Data Backup, Metadata Backup, Restore, Archiving & more and Cadalys Service Management both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Cadalys Service Management" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.