Which has better reviews, Skedulo | Mobile Workforce Management, Employee Scheduling, Field Service or Fastcall Voice & SMS in Salesforce Mobile. Virtual Agents: Phone MMS CTI Native ?

Skedulo | Mobile Workforce Management, Employee Scheduling, Field Service (4.9★, 15 reviews) and Fastcall Voice & SMS in Salesforce Mobile. Virtual Agents: Phone MMS CTI Native (4.9★, 123 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.

Which is faster to set up, Skedulo | Mobile Workforce Management, Employee Scheduling, Field Service or Fastcall Voice & SMS in Salesforce Mobile. Virtual Agents: Phone MMS CTI Native ?

Both apps are one-click installs from the Salesforce AppExchange marketplace. Fastcall Voice & SMS in Salesforce Mobile. Virtual Agents: Phone MMS CTI Native has more onboarding documentation maturity (123 reviews vs 15), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.

Which works better for small vs large Salesforce AppExchange stores?

Skedulo | Mobile Workforce Management, Employee Scheduling, Field Service typically suits early-stage and growth-mode stores based on its review-base composition (15 reviews). Fastcall Voice & SMS in Salesforce Mobile. Virtual Agents: Phone MMS CTI Native aligns more with early-stage and growth-mode stores (123 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.

AppRanks

Skedulo | Mobile vs Fastcall Voice & SMS — Salesforce

Fastcall Voice & SMS in Salesforce Mobile. Virtual Agents vs Skedulo | Mobile Workforce Management, Employee Scheduling, Field Service

Side-by-side comparison · 24 data points

Fastcall Voice & SMS in Salesforce Mobile. Virtual Agents

4.9·123reviews

100% focused on Salesforce Mobile and Desktop. Simple yet powerful Voice + Messaging (SMS/MMS/RCS/WhatsApp) - powered by Twilio. Agentforce, Sales Engagement, Einstein Conversation Insights, Generative AI, Omni-Channel, Field Service, CTI. Worldwide.

Shopifypaid

Change

1. Listing metadata

Field-level data

	Skedulo \| Mobile Workforce Management, Employee Scheduling, Field Service	Fastcall Voice & SMS in Salesforce Mobile. Virtual Agents
Tagline	“The Skedulo Deskless Productivity Cloud serves the 80% of workers that don't sit at a desk everyday through powerful scheduling and field service capabilities. Hundreds of global organizations have booked over 35M appointments on Skedulo.”238 chars	“100% focused on Salesforce Mobile and Desktop. Simple yet powerful Voice + Messaging (SMS/MMS/RCS/WhatsApp) - powered by Twilio. Agentforce, Sales Engagement, Einstein Conversation Insights, Generative AI, Omni-Channel, Field Service, CTI. Worldwide.”250 chars
Description	1190 / 2000 chars60% used	1200 / 2000 chars60% used
Screenshots	—	—
Languages	en	en
Platforms	Shopify	Shopify
Developer	Skedulo	Fastcall
Listed

At a glance

9 metrics · auto-computed

Feature comparison between Skedulo | Mobile Workforce Management, Employee Scheduling, Field Service and Fastcall Voice & SMS in Salesforce Mobile. Virtual Agents: Phone MMS CTI Native
Metric	Skedulo \| Mobile Workforce Management, Employee Scheduling, Field Service	Fastcall Voice & SMS in Salesforce Mobile. Virtual Agents: Phone MMS CTI Native
Rating	4.9 ★	★ 4.9 ★
Total reviews	15	★ 123
Free plan	—	—
Pricing	paid	paid
Built for Shopify	—	—
Pricing tiers	1 tier	★ 2 tiers
Listed features	3	★ 9
Languages	1 supported	1 supported
Listed since	Feb 2014	Oct 2013

AppRanks verdict

Generated from live data on this page

Skedulo | Mobile Workforce Management, Employee Scheduling, Field Service and Fastcall Voice & SMS in Salesforce Mobile. Virtual Agents: Phone MMS CTI Native are evenly matched on rating (4.9★ vs 4.9★) — the differentiator comes down to pricing fit, feature breadth, and which app's interaction pattern suits your team's workflow. Pricing entry tiers: Skedulo | Mobile Workforce Management, Employee Scheduling, Field Service at paid, Fastcall Voice & SMS in Salesforce Mobile. Virtual Agents: Phone MMS CTI Native at paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (apps, orders, integrations) varies. Fastcall Voice & SMS in Salesforce Mobile. Virtual Agents: Phone MMS CTI Native has the larger user base (123 reviews vs 15), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Skedulo | Mobile Workforce Management, Employee Scheduling, Field Service's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended evaluation path: install both apps' free tiers (where available) and run them in parallel on a small cohort of orders for 7-14 days before committing. The data tables below show the per-feature breakdown — for most merchants the deciding factor will be a single integration or workflow detail that's hard to compare from listing pages alone. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: Skedulo | Mobile Workforce Management, Employee Scheduling, Field Service audit • Fastcall Voice & SMS in Salesforce Mobile. Virtual Agents: Phone MMS CTI Native audit

Last updated	—	—

3. Features

As listed by each developer

Skedulo | Mobile Workforce Management, Employee Scheduling, Field Service

Skedulo helps you solve these pains: • Customers unhappy with service experiences • Inefficient operations blocking growth • Disengaged mobile employees & high turnover • Untrustworthy data causing confusion • Disconnected systems slowing operations
Skedulo is a flexible platform for more than field service: • Built first for people doing work, not only machines needing fixing • Designed to optimize human experiences for employees and customers • Flexible and scalable to fit your workflows
Skedulo has been recognized as a Field Service Management Leader by customers via G2: • 92% rated Skedulo four to five stars • 91% emphasized ease of doing business • 60% of customers realize positive ROI within one year, 93% within two years

Fastcall Voice & SMS in Salesforce Mobile. Virtual Agents

Implementing Einstein Conversation Insights? Need AI alternatives? Fastcall is a great option: * Global reach - inbound + outbound calling * SMS capability * 100% installed in Salesforce * Call transcription and analytics. Google Speech-to-Text AI
“Best Salesforce Native App” Fastcall is built exclusively IN Salesforce. Phone and SMS data is secure because all activities are automatically logged and stored in Salesforce not on external servers. Salesforce Mobile supports IOS (iPhone) and Android.
“In less than 24 hours we were up and running.” Setting up and onboarding is simple. New users can be experts within hours because of Fastcall’s easy-to-follow online tutorials. Fastcall looks and feels like Salesforce. It has one login and one interface.
“Amazing support!” Worldwide support for phone and SMS - powered by Twilio: sales Engagement, High-Velocity Sales (HVS), and Einstein Conversation Insights (ECI).
Fastcall saves hours in lost productivity by logging every mobile and desktop call with no data loss. Call duration, results, notes, and more. We create planned goals to help your team hit their goals. #cleandata
Lightweight yet powerful Fastcall delivers worldwide PHONE, SMS, WhatsApp capabilities. Click-to-dial, dial-by-list, voicemail drop, IVR, ACD, automation and more. Watch our demo video. Designed for mobile sales and service. Powered by Twilio.
These advantages and our focus on customer satisfaction have made Fastcall the highest-rated, Salesforce-native phone sales automation application in the AppExchange. Einstein Conversation Insights.
The app is very simple to set up with no capital expense. It is installed from the Salesforce AppExchange. Fastcall is priced competitively with per-user licenses starting at $15/month. Usage fees for phones, minutes and SMS are additive. PCI compliant.
If Salesforce voice is important to you, ask us about the benefits of a Salesforce native Fastcall -- the highest-rated 100% Native voice and SMS app in the AppExchange. Fastcall is not "Integrated" with Salesforce; it is INSIDE Salesforce. #mobile

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	Skedulo \| Mobile Workforce Management, Employee Scheduling, Field Service	Fastcall Voice & SMS in Salesforce Mobile. Virtual Agents
appointment	#49	Not ranked
easy sign	Not ranked	#63
chatbot	Not ranked	#74
signature app	Not ranked	#75

9. App details

Long-form description · keyword frequency

Skedulo | Mobile Workforce Management, Employee Scheduling, Field Service

The Skedulo Deskless Productivity Cloud helps organizations simplify scheduling, gain visibility into and control over job scheduling and workforce utilization, equip employees with an intuitive app to help them better perform their day-to-day operations, provide actionable analytics on their workforce, and reduce operating costs. 1. Manage Intelligently manage the schedules of your deskless workforce, automatically match resources and jobs via automation and optimization capabilities, and adapt based on real-time availability in the event of last minute cancellations or staff issues. 2. Engage Skedulo empowers frontline workers with a responsive app that works online and offline to complete work, deliver services, track details, and maximize their productivity. Communicate in real-time using integrated messaging for employees and customers. 3. Analyze Gain a clear, deep understanding of your end-to-end operation and measure how effective and efficient your work resources are in real-time. Increase workforce utilization by analyzing scheduling patterns to intelligently improve service delivery and extract insights to build new, innovative business models and workflows.

Top keywords

workforce4×2.47%
real-time3×1.85%
scheduling3×1.85%
deskless2×1.23%
employees2×1.23%
gain2×1.23%
intelligently2×1.23%
productivity2×1.23%
resources2×1.23%
skedulo2×1.23%
utilization2×1.23%
work2×1.23%

Fastcall Voice & SMS in Salesforce Mobile. Virtual Agents

Fastcall advantages in the Salesforce Voice CTI Voice SMS category: 1. Fastcall is Salesforce native; 100% installed in Salesforce. There is no stand-alone app, and Fastcall does not work in other CRMs. Native architecture provides us with a performance edge and a distinct focus. 2. Our app is easy to use. Your Sales team will use Fastcall with only a few minutes of training. Salesforce Mobile and Field Service. 3. With 12+ years in the AppExchange, we are subject matter experts on Salesforce voice CTI and SMS. Fastcall improves sales productivity & customer service with features such as Inbound Call Routing, IVR, Call Recording, Omni-Channel, SMS, High-Velocity Sales, Field Service, and Einstein Call Insights. Fastcall is easy to set up, easy to use. Teams can focus on selling and service instead of manually inputting activities. Trust your data is up-to-date, accurate, and secure. Fastcall is a fantastic add-on to Salesforce. Our app saves hours in lost productivity by logging every call with no data loss. Call duration, call result, notes, call type, and more. We create planned goals to help your team hit their goals. #cleandata. Salesforce Mobile: IOS /iPhone and Android.

Top keywords

call7×3.66%
fastcall7×3.66%
salesforce7×3.66%
service4×2.09%
sales3×1.57%
sms3×1.57%
voice3×1.57%
cti2×1.05%

Fastcall Voice & SMS in Salesforce Mobile. Virtual Agents vs Skedulo | Mobile Workforce Management, Employee Scheduling, Field Service

Fastcall Voice & SMS in Salesforce Mobile. Virtual Agents

1. Listing metadata

Skedulo | Mobile Workforce Management, Employee Scheduling, Field Service

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

7. Activity in the last 90 days

Skedulo | Mobile Workforce Management, Employee Scheduling, Field Service · 1 changes

Fastcall Voice & SMS in Salesforce Mobile. Virtual Agents · 4 changes

9. App details

Frequently asked

Is Skedulo | Mobile Workforce Management, Employee Scheduling, Field Service or Fastcall Voice & SMS in Salesforce Mobile. Virtual Agents: Phone MMS CTI Native cheaper?

Which has better reviews, Skedulo | Mobile Workforce Management, Employee Scheduling, Field Service or Fastcall Voice & SMS in Salesforce Mobile. Virtual Agents: Phone MMS CTI Native ?

Should I choose Skedulo | Mobile Workforce Management, Employee Scheduling, Field Service or Fastcall Voice & SMS in Salesforce Mobile. Virtual Agents: Phone MMS CTI Native ?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Which is faster to set up, Skedulo | Mobile Workforce Management, Employee Scheduling, Field Service or Fastcall Voice & SMS in Salesforce Mobile. Virtual Agents: Phone MMS CTI Native ?

Which works better for small vs large Salesforce AppExchange stores?

Can I migrate data between Skedulo | Mobile Workforce Management, Employee Scheduling, Field Service and Fastcall Voice & SMS in Salesforce Mobile. Virtual Agents: Phone MMS CTI Native ?