Which has better reviews, CloudCall for Salesforce CTI - Cloud Telephony | VoIP | SMS | Analytics or Axialys CCaaS : CTI, IVR, ACD real-time monitoring, NativePhone integration?

Axialys CCaaS : CTI, IVR, ACD real-time monitoring, NativePhone integration has the higher average rating (5.0★ from 3 reviews) compared to CloudCall for Salesforce CTI - Cloud Telephony | VoIP | SMS | Analytics (4.8★ from 217 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.

Which is faster to set up, CloudCall for Salesforce CTI - Cloud Telephony | VoIP | SMS | Analytics or Axialys CCaaS : CTI, IVR, ACD real-time monitoring, NativePhone integration?

Both apps are one-click installs from the Salesforce AppExchange marketplace. CloudCall for Salesforce CTI - Cloud Telephony | VoIP | SMS | Analytics has more onboarding documentation maturity (217 reviews vs 3), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.

Which works better for small vs large Salesforce AppExchange stores?

CloudCall for Salesforce CTI - Cloud Telephony | VoIP | SMS | Analytics typically suits early-stage and growth-mode stores based on its review-base composition (217 reviews). Axialys CCaaS : CTI, IVR, ACD real-time monitoring, NativePhone integration aligns more with early-stage and growth-mode stores (3 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.

Can I migrate data between CloudCall for Salesforce CTI - Cloud Telephony | VoIP | SMS | Analytics and Axialys CCaaS : CTI, IVR, ACD real-time monitoring, NativePhone integration?

Migration support varies by app and category. CloudCall for Salesforce CTI - Cloud Telephony | VoIP | SMS | Analytics and Axialys CCaaS : CTI, IVR, ACD real-time monitoring, NativePhone integration both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Axialys CCaaS : CTI, IVR, ACD real-time monitoring, NativePhone integration" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

AppRanks

CloudCall for vs Axialys CCaaS : CTI — Salesforce

CloudCall for Salesforce CTI - Cloud Telephony | VoIP | SMS | Analytics vs Axialys CCaaS

Side-by-side comparison · 24 data points

CloudCall for Salesforce CTI - Cloud Telephony | VoIP | SMS | Analytics

4.8·217reviews

CloudCall o1 is an enterprise-grade Unified Communications solution designed for Salesforce. It delivers a seamless, consistent user experience across desktop, mobile, and web platforms, unifying your communication tools into one powerful solution.

Shopifypaid

Change

1. Listing metadata

Field-level data

	CloudCall for Salesforce CTI - Cloud Telephony \| VoIP \| SMS \| Analytics	Axialys CCaaS
Tagline	“CloudCall o1 is an enterprise-grade Unified Communications solution designed for Salesforce. It delivers a seamless, consistent user experience across desktop, mobile, and web platforms, unifying your communication tools into one powerful solution.”248 chars	“Axialys CCaaS provides a natively Omnichannel Salesforce telephony integration. SaaS and Cloud-Call-Center solution with CTI, IVR configurator, ACD functions”157 chars
Description	1103 / 2000 chars55% used	977 / 2000 chars49% used
Screenshots	—	—
Languages	en	enfr
Platforms	Shopify	Shopify
Developer	CloudCall	AXIALYS
Listed	July 19, 2013

At a glance

9 metrics · auto-computed

Feature comparison between CloudCall for Salesforce CTI - Cloud Telephony | VoIP | SMS | Analytics and Axialys CCaaS : CTI, IVR, ACD real-time monitoring, NativePhone integration
Metric	CloudCall for Salesforce CTI - Cloud Telephony \| VoIP \| SMS \| Analytics	Axialys CCaaS : CTI, IVR, ACD real-time monitoring, NativePhone integration
Rating	4.8 ★	★ 5.0 ★
Total reviews	★ 217	3
Free plan	—	—
Pricing	paid	paid
Built for Shopify	—	—
Pricing tiers	★ 3 tiers	1 tier
Listed features	3	3
Languages	1 supported	2 supported
Listed since	Jul 2013	Dec 2018

AppRanks verdict

Generated from live data on this page

Axialys CCaaS : CTI, IVR, ACD real-time monitoring, NativePhone integration edges out CloudCall for Salesforce CTI - Cloud Telephony | VoIP | SMS | Analytics on rating (5.0★ vs 4.8★), but the gap is small enough that pricing fit and feature differentiation should drive the decision more than the headline number. Pricing entry tiers: CloudCall for Salesforce CTI - Cloud Telephony | VoIP | SMS | Analytics at paid, Axialys CCaaS : CTI, IVR, ACD real-time monitoring, NativePhone integration at paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (apps, orders, integrations) varies. CloudCall for Salesforce CTI - Cloud Telephony | VoIP | SMS | Analytics has the larger user base (217 reviews vs 3), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Axialys CCaaS : CTI, IVR, ACD real-time monitoring, NativePhone integration's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to Axialys CCaaS : CTI, IVR, ACD real-time monitoring, NativePhone integration; mid-market and enterprise merchants with specific feature requirements should evaluate both — CloudCall for Salesforce CTI - Cloud Telephony | VoIP | SMS | Analytics's 217-review base may include the workflow context that matches your specific use case better than Axialys CCaaS : CTI, IVR, ACD real-time monitoring, NativePhone integration's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: CloudCall for Salesforce CTI - Cloud Telephony | VoIP | SMS | Analytics audit • Axialys CCaaS : CTI, IVR, ACD real-time monitoring, NativePhone integration audit

Last updated	—	—

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	CloudCall for Salesforce CTI - Cloud Telephony \| VoIP \| SMS \| Analytics	Axialys CCaaS
seamless	#1	Not ranked
for seamless	#1	Not ranked
calls	#4	Not ranked
contact	Not ranked	#90

9. App details

Long-form description · keyword frequency

CloudCall for Salesforce CTI - Cloud Telephony | VoIP | SMS | Analytics

Seamless Salesforce Integration Ditch manual entry. CloudCall o1 connects your phone system to Salesforce, logging calls, syncing notes, and capturing key data — so your team can focus on relationships, not admin. Unmatched Call Quality Built on a hyperscale cloud network for enterprise-grade uptime and performance. Experience consistently clear calls with zero disruption — no matter your size or scale. Work Anywhere CloudCall’s mobile app keeps CRM records accurate and complete on the go — reducing admin work and boosting visibility. Key Features: >> AI Call Summaries: Accurate, actionable recaps in CloudCall Workspace. CRM sync coming soon. >> Power Dialer + VM Drop: High-efficiency outbound calling with pre-recorded voicemails. >> Screen Pop: Auto-launches the right record at the moment of the call. >> Call Logging: Auto-capture call and SMS activity and notes inside Salesforce. >> Mobile App: Log calls and stay CRM-compliant anywhere. >> Secure Data Sync: Encrypted, real-time updates across all devices. Request a Demo here to see it in action! https://cloudcall.com/book-a-demo/

Top keywords

call5×3.18%
cloudcall4×2.55%
calls3×1.91%
salesforce3×1.91%
accurate2×1.27%
admin2×1.27%
anywhere2×1.27%
crm2×1.27%
data2×1.27%
key2×1.27%
logging2×1.27%
mobile2×1.27%

Axialys CCaaS

With Axialys CCaaS, You will benefit from : CTI, IVR configurator, ACD, supervision interface, agent interface, Omnichannel real-time monitoring, dialer, click-to-call, auto-dialing, call-recording, call-routing, call-queuing, advanced reporting, SMS sending, etc. As a Telecom Operator, we invest in global telecom infrastructure to offer the best-in-class audio quality for your phone interactions. The Axialys CCaaS-Salesforce integration improves the quality of every interaction in order to offer the best customer experience as possible. Axialys CCaaS integrated to Salesforce, allow your company to : . have a glance at your contact page before answering the call . click to dial to call your contact . log every conversation details in the Salesforce contact page . deliver Voice Flows by skills or priorities . monitor your contact center & agents activity in real-time . access to out-and-out dashboards . and of course, benefit from a high-level voice quality

Top keywords

contact4×3.01%
axialys3×2.26%
quality3×2.26%
axialys ccaas2×1.50%
benefit2×1.50%
call2×1.50%
ccaas2×1.50%
contact page2×1.50%
interface2×1.50%
offer

CloudCall for Salesforce CTI - Cloud Telephony | VoIP | SMS | Analytics vs Axialys CCaaS

CloudCall for Salesforce CTI - Cloud Telephony | VoIP | SMS | Analytics

1. Listing metadata

Axialys CCaaS

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

9. App details

Frequently asked

Is CloudCall for Salesforce CTI - Cloud Telephony | VoIP | SMS | Analytics or Axialys CCaaS : CTI, IVR, ACD real-time monitoring, NativePhone integration cheaper?

Which has better reviews, CloudCall for Salesforce CTI - Cloud Telephony | VoIP | SMS | Analytics or Axialys CCaaS : CTI, IVR, ACD real-time monitoring, NativePhone integration?

Should I choose CloudCall for Salesforce CTI - Cloud Telephony | VoIP | SMS | Analytics or Axialys CCaaS : CTI, IVR, ACD real-time monitoring, NativePhone integration?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Which is faster to set up, CloudCall for Salesforce CTI - Cloud Telephony | VoIP | SMS | Analytics or Axialys CCaaS : CTI, IVR, ACD real-time monitoring, NativePhone integration?

Which works better for small vs large Salesforce AppExchange stores?

Can I migrate data between CloudCall for Salesforce CTI - Cloud Telephony | VoIP | SMS | Analytics and Axialys CCaaS : CTI, IVR, ACD real-time monitoring, NativePhone integration?