CloudCall for vs NUACOM CTI | — Salesforce

CloudCall for Salesforce CTI - Cloud Telephony | VoIP | SMS | Analytics vs NUACOM CTI | Click-to-Dial | Call Recording | Telephony | Dialer

Side-by-side comparison · 24 data points

CloudCall for Salesforce CTI - Cloud Telephony | VoIP | SMS | Analytics

4.8·217reviews

CloudCall o1 is an enterprise-grade Unified Communications solution designed for Salesforce. It delivers a seamless, consistent user experience across desktop, mobile, and web platforms, unifying your communication tools into one powerful solution.

salesforcepaid

Change

1. Listing metadata

Field-level data

	CloudCall for Salesforce CTI - Cloud Telephony \| VoIP \| SMS \| Analytics	NUACOM CTI \| Click-to-Dial \| Call Recording \| Telephony \| Dialer
Tagline	“CloudCall o1 is an enterprise-grade Unified Communications solution designed for Salesforce. It delivers a seamless, consistent user experience across desktop, mobile, and web platforms, unifying your communication tools into one powerful solution.”248 chars	“Computer Telephony Integration (CTI) to speed-up the productivity for sales teams with Click-to-Call functionality, Interactive Voice Menus(IVR), Call Logs, history and Call Recording and so much more.”201 chars
Description	1103 / 2000 chars55% used	1191 / 2000 chars60% used
Screenshots	—	—
Languages	en	en
Platforms	Salesforce	Salesforce
Developer	CloudCall	NUACOM
Listed	July 19, 2013

At a glance

8 metrics · auto-computed

Feature comparison between CloudCall for Salesforce CTI - Cloud Telephony | VoIP | SMS | Analytics and NUACOM CTI | Click-to-Dial | Call Recording | Telephony | Dialer
Metric	CloudCall for Salesforce CTI - Cloud Telephony \| VoIP \| SMS \| Analytics	NUACOM CTI \| Click-to-Dial \| Call Recording \| Telephony \| Dialer
Rating	4.8 ★	—
Total reviews	217	0
Free plan	—	—
Pricing	paid	paid
Pricing tiers	★ 3 tiers	1 tier
Listed features	3	★ 5
Languages	1 supported	1 supported
Listed since	Jul 2013	Nov 2024

AppRanks verdict

Generated from live data on this page

The call

Based on the data on this page, CloudCall for Salesforce CTI - Cloud Telephony | VoIP | SMS | Analytics is the stronger choice for most Salesforce AppExchange admins — 4.8★ vs NUACOM CTI | Click-to-Dial | Call Recording | Telephony | Dialer's 0.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base.

Pricing

Pricing entry tiers: CloudCall for Salesforce CTI - Cloud Telephony | VoIP | SMS | Analytics at paid, NUACOM CTI | Click-to-Dial | Call Recording | Telephony | Dialer at paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.

Review base

CloudCall for Salesforce CTI - Cloud Telephony | VoIP | SMS | Analytics has the larger user base (217 reviews vs 0), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. NUACOM CTI | Click-to-Dial | Call Recording | Telephony | Dialer's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.

Who should pick what

Recommended by size: small/early-stage admins who need fast install and low risk should default to CloudCall for Salesforce CTI - Cloud Telephony | VoIP | SMS | Analytics; mid-market and enterprise admins with specific feature requirements should evaluate both — NUACOM CTI | Click-to-Dial | Call Recording | Telephony | Dialer's 0-review base may include the workflow context that matches your specific use case better than CloudCall for Salesforce CTI - Cloud Telephony | VoIP | SMS | Analytics's broader-but-shallower coverage.

How this is generated

This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Last updated	—	—

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	CloudCall for Salesforce CTI - Cloud Telephony \| VoIP \| SMS \| Analytics	NUACOM CTI \| Click-to-Dial \| Call Recording \| Telephony \| Dialer
calls	#5	#10

6. App details

Long-form description · keyword frequency

CloudCall for Salesforce CTI - Cloud Telephony | VoIP | SMS | Analytics

Seamless Salesforce Integration Ditch manual entry. CloudCall o1 connects your phone system to Salesforce, logging calls, syncing notes, and capturing key data — so your team can focus on relationships, not admin. Unmatched Call Quality Built on a hyperscale cloud network for enterprise-grade uptime and performance. Experience consistently clear calls with zero disruption — no matter your size or scale. Work Anywhere CloudCall’s mobile app keeps CRM records accurate and complete on the go — reducing admin work and boosting visibility. Key Features: >> AI Call Summaries: Accurate, actionable recaps in CloudCall Workspace. CRM sync coming soon. >> Power Dialer + VM Drop: High-efficiency outbound calling with pre-recorded voicemails. >> Screen Pop: Auto-launches the right record at the moment of the call. >> Call Logging: Auto-capture call and SMS activity and notes inside Salesforce. >> Mobile App: Log calls and stay CRM-compliant anywhere. >> Secure Data Sync: Encrypted, real-time updates across all devices. Request a Demo here to see it in action! https://cloudcall.com/book-a-demo/

Top keywords

call5×3.18%
cloudcall4×2.55%
calls3×1.91%
salesforce3×1.91%
accurate2×1.27%
admin2×1.27%
anywhere2×1.27%
crm2×1.27%
data2×1.27%
key2×1.27%
logging2×1.27%
mobile2×1.27%

NUACOM CTI | Click-to-Dial | Call Recording | Telephony | Dialer

Get ready to supercharge your sales calls with over 50 powerful telephony features designed to give you a competitive edge. Imagine the ability to transfer calls in six different ways, giving your team the flexibility to manage customer interactions with ease. Gain complete visibility into your team's live call activities and identify your top-performing agents to keep the momentum going. But that's just the beginning! With Nuacom, you can make calls for free to over 30 countries, opening up new markets without worrying about hefty international charges. Increase your sales team's connection ratio with the Auto-Select Caller ID feature, ensuring your outbound calls match the country code of your leads, dramatically boosting your reach and response rates. Forget the hassle of manual dialing—speed up your sales and support calls with Click-to-Call, allowing you to place calls directly from Salesforce in a single click. And the benefits don't stop there: keep track of all your customers' call activities with automatic updates that seamlessly integrate into Salesforce. This data-driven approach lets you accelerate sales and marketing processes, closing deals easier & faster.

Top keywords

calls6×3.33%
sales4×2.22%
activities2×1.11%
call2×1.11%
call activities2×1.11%
keep2×1.11%
salesforce2×1.11%
team's2×

Frequently asked

Common questions about this comparison

Is CloudCall for Salesforce CTI - Cloud Telephony | VoIP | SMS | Analytics or NUACOM CTI | Click-to-Dial | Call Recording | Telephony | Dialer cheaper?

Should I choose CloudCall for Salesforce CTI - Cloud Telephony | VoIP | SMS | Analytics or NUACOM CTI | Click-to-Dial | Call Recording | Telephony | Dialer?

AppRanks cannot separate these two on rating, because neither publishes one. CloudCall for Salesforce CTI - Cloud Telephony | VoIP | SMS | Analytics does carry the larger published review base (217 vs 0). Read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, CloudCall for Salesforce CTI - Cloud Telephony | VoIP | SMS | Analytics or NUACOM CTI | Click-to-Dial | Call Recording | Telephony | Dialer?

Both apps are one-click installs from the Salesforce AppExchange. CloudCall for Salesforce CTI - Cloud Telephony | VoIP | SMS | Analytics has the deeper published review base (217 vs 0), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Salesforce AppExchange admins?

CloudCall for Salesforce CTI - Cloud Telephony | VoIP | SMS | Analytics typically suits early-stage and growth-mode teams based on its published review base (217 reviews). NUACOM CTI | Click-to-Dial | Call Recording | Telephony | Dialer typically suits early-stage and growth-mode teams based on its published review base (0 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

CloudCall for Salesforce CTI - Cloud Telephony | VoIP | SMS | Analytics vs NUACOM CTI | Click-to-Dial | Call Recording | Telephony | Dialer

CloudCall for Salesforce CTI - Cloud Telephony | VoIP | SMS | Analytics

1. Listing metadata

NUACOM CTI | Click-to-Dial | Call Recording | Telephony | Dialer

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. App details

Frequently asked

Is CloudCall for Salesforce CTI - Cloud Telephony | VoIP | SMS | Analytics or NUACOM CTI | Click-to-Dial | Call Recording | Telephony | Dialer cheaper?

Should I choose CloudCall for Salesforce CTI - Cloud Telephony | VoIP | SMS | Analytics or NUACOM CTI | Click-to-Dial | Call Recording | Telephony | Dialer?

Which is faster to set up, CloudCall for Salesforce CTI - Cloud Telephony | VoIP | SMS | Analytics or NUACOM CTI | Click-to-Dial | Call Recording | Telephony | Dialer?

Which works better for small vs large Salesforce AppExchange admins?

See full keyword rankings, install trends, and weekly alerts

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